Suunto app sync issue
-
Since the last firmware update, I keep getting sync issue with my SV and the Suunto app (android), it’s stuck on the activity data syncing… and I have to reboot the phone everytime to be able to sync again. Not something I like to do every other day.
Is it firmware related? Something that needs to be fixed on the suunto app? -
@Fwinns did you tried to uninstall the SA, install it back again and then re-pair the watch to the smartwatch?
-
@Stefano-M64 Yes, I did that the first time (unpair/pair, reinstall app), no change, it was the same Suunto app version. I downgraded the watch firmware yesterday, to see if it solves things
-
@Fwinns said in Suunto app sync issue:
@Stefano-M64 Yes, I did that the first time (unpair/pair, reinstall app), no change, it was the same Suunto app version. I downgraded the watch firmware yesterday, to see if it solves things
you can also try to logoff/login from within the app and then sync again
-
a full week on the previous firmware, no sync issue, no need to reboot the phone or the watch… so something is not working with the latest firmware
-
I also noticed sync issues lately. The watch does sync if I open the app but not in the background. Strangely I do keep receiving notifications.
Every app killer setting in my phone is disabled for Suunto app. The app has also been reinstalled and I re-paired the watch with the phone.
-
@surfboomerang quick update. The activity sync does work if the phone is in Bluetooth reach when the activity is stopped and saved. If I end the activity without the phone in reach, the sync doesn’t happen automatically once there phone is in reach. The only way to sync the activity is to open the Suunto app.
