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Watch zonesense data field

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  • B Offline
    BastMaSVSRS9PP Bronze Member
    last edited by 17 days ago

    Re: Suunto ZoneSense

    Hi guys,
    So I have been using zonesense during workouts with my Race. While the transition from zone to zone works well , the time it records in zone does not work. It essentially gets stuck after 2-3 minutes and does not keep accumulating time in the respective zone.
    Any thoughts how to fix it are welcome!

    SR, SVti (Mammut Edition), SRs, Suunto Wing

    A B 2 Replies Last reply 17 days ago Reply Quote 0
    • A Offline
      Adrian.S @BastMaSVSRS9PP
      last edited by Adrian.S 17 days ago

      @BastMaSVSRS9PP
      During two training sessions, my ZS worked and I have 100% of the data in the app, but during the second training session, I have no ZS recorded at all.

      I have been using ZS during 2 training sessions, so I need to test it some more.

      Suunto Vertical, Garmin Fenix 7 Sapphire Solar, Garmin Edge 840, Polar H10

      1 Reply Last reply Reply Quote 1
      • B Offline
        Brad_Olwin Moderator @BastMaSVSRS9PP
        last edited by 17 days ago

        @BastMaSVSRS9PP I have not seen this, it could be bad HR strap data or battery in HR strap is starting to fail.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        B 1 Reply Last reply 17 days ago Reply Quote 1
        • B Offline
          BastMaSVSRS9PP Bronze Member @Brad_Olwin
          last edited by 17 days ago

          @Brad_Olwin

          Thanks Brad. It shows up correctly in the app. It’s the live measurements on the watch which do this …

          SR, SVti (Mammut Edition), SRs, Suunto Wing

          B 1 Reply Last reply 17 days ago Reply Quote 0
          • B Offline
            Brad_Olwin Moderator @BastMaSVSRS9PP
            last edited by Brad_Olwin 17 days ago

            @BastMaSVSRS9PP Reinstall ZS and perhaps try a soft reset on the watch. What belt are you using?

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            B 1 Reply Last reply 17 days ago Reply Quote 1
            • B Offline
              BastMaSVSRS9PP Bronze Member @Brad_Olwin
              last edited by 17 days ago

              @Brad_Olwin
              Will do. It’s actually a brand new Suunto one

              SR, SVti (Mammut Edition), SRs, Suunto Wing

              B 1 Reply Last reply 17 days ago Reply Quote 0
              • B Offline
                Brad_Olwin Moderator @BastMaSVSRS9PP
                last edited by 17 days ago

                @BastMaSVSRS9PP said in Watch zonesense data field:

                @Brad_Olwin
                Will do. It’s actually a brand new Suunto one

                Make sure the belt is wet when you start and does not dry out. I would check the battery. You can do this on the phone with an app or on the iPhone SA app when paired.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                B 1 Reply Last reply 17 days ago Reply Quote 1
                • B Offline
                  BastMaSVSRS9PP Bronze Member @Brad_Olwin
                  last edited by 17 days ago

                  @Brad_Olwin
                  Sounds good I’ll report back in a couple days

                  SR, SVti (Mammut Edition), SRs, Suunto Wing

                  B 1 Reply Last reply 15 days ago Reply Quote 0
                  • B Offline
                    BastMaSVSRS9PP Bronze Member @BastMaSVSRS9PP
                    last edited by 15 days ago

                    OK so I ran this morning Issue persists.
                    I did wet the heart rate belt actually soaked it. I also reinstalled the ZoneSense app. I actually noticed the zonesense summary does not show in my app on my phone either. It’s very odd.

                    I will now go to the next step and replace the battery and try it again. If that doesn’t work I’ll try with my vertical and see if that gives any other result.

                    SR, SVti (Mammut Edition), SRs, Suunto Wing

                    B 1 Reply Last reply 15 days ago Reply Quote 0
                    • B Offline
                      BastMaSVSRS9PP Bronze Member @BastMaSVSRS9PP
                      last edited by 15 days ago

                      @BastMaSVSRS9PP
                      4d3c4974-7f0e-462e-a8cd-167efcc0648d-image.jpeg

                      6aed987f-db38-426f-b4d8-58a2a26deaf1-image.jpeg

                      SR, SVti (Mammut Edition), SRs, Suunto Wing

                      B 1 Reply Last reply 15 days ago Reply Quote 0
                      • B Offline
                        BastMaSVSRS9PP Bronze Member @BastMaSVSRS9PP
                        last edited by 15 days ago

                        @BastMaSVSRS9PP

                        This is how it looks like middle of my run. ZoneSense stopped accumulating time in each zone

                        SR, SVti (Mammut Edition), SRs, Suunto Wing

                        B 1 Reply Last reply 15 days ago Reply Quote 0
                        • B Offline
                          Brad_Olwin Moderator @BastMaSVSRS9PP
                          last edited by 15 days ago

                          @BastMaSVSRS9PP I assume you tried a watch soft reset? And you are running the latest firmware? If you examine the R-R data in Runalyze it will show whether the data are poor or not. I assume you get HR the entire time?

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          B 1 Reply Last reply 15 days ago Reply Quote 0
                          • B Offline
                            BastMaSVSRS9PP Bronze Member @Brad_Olwin
                            last edited by 15 days ago

                            @Brad_Olwin
                            Yes soft reset , uninstalled and reinstalled the zonesense app. Heart rate looks good otherwise. Continuous , no breaks

                            SR, SVti (Mammut Edition), SRs, Suunto Wing

                            B 1 Reply Last reply 15 days ago Reply Quote 0
                            • B Offline
                              Brad_Olwin Moderator @BastMaSVSRS9PP
                              last edited by 15 days ago

                              @BastMaSVSRS9PP Examine R-R data as some have earlier in Runalyze.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              B 1 Reply Last reply 14 days ago Reply Quote 0
                              • B Offline
                                BastMaSVSRS9PP Bronze Member @Brad_Olwin
                                last edited by 14 days ago

                                @Brad_Olwin

                                Ran this morning using my vertical. No issues and worked perfectly. Do it must be the watch not the heartbelt. I’ll try a soft reset and uninstalling zonesense again. If that doesn’t work probably need to do a factory reset

                                SR, SVti (Mammut Edition), SRs, Suunto Wing

                                1 Reply Last reply Reply Quote 1
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