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    Suunto race hangs durring Soft-Reset in Boot Screen

    Scheduled Pinned Locked Moved Suunto Race
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    • D Offline
      doorpost651
      last edited by

      Hi all

      On the 22.05.2025 weeks ago I purchased an Suunto Race which is a great device but not I have a serious issue. Here is what happend:

      • I went on a plane and did switch the flymode on (17.06.2025)
      • after landing I wanted to switch it off again but I wtach did not respond anymore
      • I tried the soft-reset (12s pressing to top-right button) until the watch vibrates …
      • … but than it gets stuck in the boot screen --> see screenshot

      I tried this with the charging cable attched a few times but no luck. A hard reset is not possible since I cannot reach the respective menu obviously.

      Maybe notworthy, the watch did an update the day before but seemed to work normally afterwards until it frooze and did not respond anymore.

      I really need the devive working again very soon since I rely on it for my planned trips. Any ideas what to do now?

      IMG_20250617_140834_257_sm.jpg

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