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    Software Update 2.43.8/.12 (2025 Q2)

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    • Inge NallssonI Offline
      Inge Nallsson @Jordi C
      last edited by Inge Nallsson

      @Jordi-C said in Software Update 2.43.8/.12 (2025 Q2):

      Started to work 30 minutes after the soft reset…

      I use my Race S only for activities, so have it shut down in a closet the rest of the time. But I wanted to check the bug situation you reported and booted it up an hour ago. [Previously after installing 2.43.12 I synced with SA, shut the watch down completely, booted it up and synced again before shutting it down for the night <-- “Measure twice, cut once”]

      Looking through the watch Widgets the HR graph was empty (since not having any history) and the kcal/h was dashed out --. OK, but when scrolling further down to the “Steps & Calories” widget my eyes bugged out at the values on display: 82479 Steps with 4641 kcal. Pictures:

      1000008045.jpg

      1000008043.png

      I cleared the SA memory cache and resynced the watch several times but the numbers didn’t reduce - instead they went up a bit with body movements…

      Then I saw @VoiGAS routine of doing a Soft Reset (holding the upper button pressed ca 15 seconds until the watch reboots). So I did that as well, thinking it might erase the Step/Kcal data. Well, it did erase the extra data points having accumulated, but booted up to what now seems to be a default on my watch of 82479 Steps with 4641 kcal. The “Total:” kcal had gone up a bit, seems to follow a ‘time of day’ increment.

      I’m still waiting for the Heart Rate widget to show a graph since the Soft Reset, but the “Calorie consumption” at least has filled in the dashes to “70 kcal/h”.

      Edit: Toggled the “24/7 wrist HR” button Off, then On again in the widget after about 1 hour post-reset. Then a “Minimum HR” value showed up there, but still no graph. It took 2.5 hours before the first vertical red line of a graph segment became visible. These compressed data views can really confuse an impatient person.

      Suunto Race S

      Inge NallssonI 1 Reply Last reply Reply Quote 0
      • N Offline
        nseslija Bronze Member @isazi
        last edited by

        @isazi What data can help?

        Ambit 2S
        Ambit 3 Peak
        Suunto 9 baro
        Suunto Vertical Ti Solar

        isaziI 1 Reply Last reply Reply Quote 1
        • isaziI Online
          isazi Moderator @nseslija
          last edited by

          @nseslija probably link to the activity, logs sent just after an activity when it happens, or steps to easily reproduce it. I’ll open a bug report with all of this.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

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          • F Offline
            far-blue Bronze Member @isazi
            last edited by

            @isazi my Stryd is paired as a Foot Pod

            1 Reply Last reply Reply Quote 1
            • atoponceA Offline
              atoponce @isazi
              last edited by

              @isazi Finally in front of my computer. I have a lot of zero drops for 1 second in my FIT file that cannot be accounted for. This is reminiscent of my old Amib3 Peak and 9 Baro which had many zero drops in the recording, like the watch just didn’t record anything for that second. The unaccounted zero drops are at timestamps:

              • 50:08
              • 51:05
              • 51:24
              • 53:00
              • 53:03
              • 54:16
              • 54:27
              • 54:35
              • 1:01:11
              • 1:03:27
              • 1:03:29
              • 1:03:32
              • 1:03:34
              • 1:03:56
              • 1:04:03

              Everything else is accounted for.

              The link to the activity is here: https://maps.suunto.com/move/aarontoponce/6853f8c79e9d8315b4d154d0

              Suunto Race S / 9 Baro / Ambit 3 Peak / Observer
              Polar H10 / Verity Sense / OH1
              Stryd Duo / Wind

              1 Reply Last reply Reply Quote 2
              • sky-runnerS Offline
                sky-runner Silver Members @pavel.samokha
                last edited by sky-runner

                Has anyone noticed map rendering regression after this software update?

                Previously I complained about trail visibility - that at 0.5 mile scale trails become very thin and at 1 mile scale trails completely disappear.

                Suunto’s answer to that? Now it is way worse!

                After the last update trails are visible only at the first 3 zoom levels - 100 feet, 200 feet, and 500 feet. At 500 feet scale trails become very thin and difficult to see and at 0.2 mile scale trails completely disappear. In fact, at 1 mile scale all local roads disappear too so that only major high speed roads are visible!

                This doesn’t make any sense!
                Has this even been tested by anyone who trail runs?

                I should probably make a separate post about this because this seems to me like major regression in functionality!

                GiPFELKiNDG PavlasP 2 Replies Last reply Reply Quote 1
                • K Offline
                  Kaiphi @Jordi C
                  last edited by Kaiphi

                  @Jordi-C Had the same problem on my vertical. Try to turn the button off and on again 24/7 at the bottom. Helped me

                  Suunto 9 Peak Pro
                  Suunto Vertical Titanium Solar

                  1 Reply Last reply Reply Quote 0
                  • Inge NallssonI Offline
                    Inge Nallsson @Inge Nallsson
                    last edited by

                    @Inge-Nallsson The 80K+ Steps were gone from both watch and SA once a new day had ticked over, so can be considered ‘phantom’. A bit disturbing, but harmless in the grand scheme of things:

                    1000008046.png

                    Heart Rate graph and other sleep registrations were all OK during the night…

                    Suunto Race S

                    EgikaE 1 Reply Last reply Reply Quote 0
                    • GiPFELKiNDG Offline
                      GiPFELKiND Silver Members @sky-runner
                      last edited by GiPFELKiND

                      @sky-runner PLEASE GIVE THE OPTION FOR DOWNGRADE 2.37.48 thats the best Firmware.
                      Need it for Suunto Vertical Solar!!!

                      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                      GiPFELKiNDG 1 Reply Last reply Reply Quote 2
                      • EgikaE Offline
                        Egika Platinum Member @Inge Nallsson
                        last edited by

                        @Inge-Nallsson as the .12 hofix was addressing steps, resources and sleep representation, it is likely that this was solved now. Or did it happen already with the 12?

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - Titanium Courtney
                        Run Lime

                        Inge NallssonI 1 Reply Last reply Reply Quote 0
                        • Inge NallssonI Offline
                          Inge Nallsson @Egika
                          last edited by

                          @Egika said in Software Update 2.43.8/.12 (2025 Q2):

                          did it happen already with the 12?

                          These phantom steps came with a bootup on 2.43.12 But I have no idea if such a resource-less (no data/history) watch start exhibited the same error on previous FW versions.

                          Suunto Race S

                          1 Reply Last reply Reply Quote 0
                          • GiPFELKiNDG Offline
                            GiPFELKiND Silver Members @GiPFELKiND
                            last edited by

                            @GiPFELKiND okay 2 likes for this 😜 @Dimitrios-Kanellopoulos @pavel.samokha Can someone share a link please with Firmware 2.37.48 😚 or private Message have a great weekend

                            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                            1 Reply Last reply Reply Quote 0
                            • PavlasP Offline
                              Pavlas @sky-runner
                              last edited by

                              @sky-runner I don’t understand the change either. I’ve mentioned it before. I found the maps beautifully clear. But now zooming in 100, 50 and 25 meters is very ugly and opaque. Especially in the city. It’s not too bad on the amoled display, but I don’t like it at all on the Vertical 😞

                              🔺Vertical All Black

                              ex:
                              Ambit2 Black
                              Ambit3 Peak Sapphire
                              Spartan Ultra Stealth Titanium
                              S9B All Black
                              Ocean All Black (for testing only)
                              >>> YouTube Channel <<<

                              TieutieuT 1 Reply Last reply Reply Quote 0
                              • TieutieuT Online
                                Tieutieu Platinum Member @Pavlas
                                last edited by

                                @Pavlas I agree under 100m it’s a bit ugly, but at 100m zoom and above, I find it much easier for guiding.

                                Suunto’s devices at home :
                                Vertical titanium solar
                                Suunto Race S
                                S9pp titanium sand
                                Suunto Wing
                                S9B titanium Ambassador edition, A3P, X6

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                                • M Offline
                                  MirkoP @pavel.samokha
                                  last edited by

                                  @pavel.samokha
                                  Not available in Italy

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