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S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829

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  • D Offline
    Dimitrios Kanellopoulos Community Manager @surfboomerang
    last edited by 28 Nov 2018, 17:05

    @surfboomerang if you calibrate it (even if not asked)

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
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    S 1 Reply Last reply 28 Nov 2018, 17:29 Reply Quote 0
    • S Offline
      surfboomerang @Dimitrios Kanellopoulos
      last edited by 28 Nov 2018, 17:29

      @Dimitrios-Kanellopoulos What exactly do you mean?

      After calibration the compass works ok again for a while. This is when the watch prompts me to calibrate as well as a calibration without the watch asking.

      Suunto Vertical Titanium Solar
      OnePlus Nord 4

      D 1 Reply Last reply 28 Nov 2018, 17:33 Reply Quote 0
      • D Offline
        Dimitrios Kanellopoulos Community Manager @surfboomerang
        last edited by 28 Nov 2018, 17:33

        @surfboomerang Ok give me some time. @kolyany4 btw goes for HW replacement.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        S 1 Reply Last reply 28 Nov 2018, 17:40 Reply Quote 0
        • S Offline
          surfboomerang @Dimitrios Kanellopoulos
          last edited by 28 Nov 2018, 17:40

          @Dimitrios-Kanellopoulos Ok, I’m curious if this fixes the issue for @kolyany4.

          In my case I have never had to calibrate my compass during an activity, nor had messed up tracks. But I almost always use the GPS best setting. So maybe I was lucky all the time.

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          D K 2 Replies Last reply 28 Nov 2018, 17:44 Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @surfboomerang
            last edited by 28 Nov 2018, 17:44

            @surfboomerang lets see how it goes …

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by 28 Nov 2018, 17:44

              I am also curious

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

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              • K Offline
                kolyany4 Bronze Member @surfboomerang
                last edited by kolyany4 29 Nov 2018, 03:18

                @surfboomerang
                I have requested to HW replacement, and last notification I’ve received was a week ago about my request being analyzed by Suunto Headquarters. Though, I’m aware that @Dimitrios-Kanellopoulos is pushing my request a lot from his side.

                But I almost always use the GPS best setting

                As I understand, compass is not used in “GPS best” mode in order to fill gaps between “GPS-located”-points. Thus, in “GPS best” mode such error should not occur.

                D 1 Reply Last reply 29 Nov 2018, 10:51 Reply Quote 1
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @kolyany4
                  last edited by 29 Nov 2018, 10:51

                  @kolyany4 I am on your case. It takes a few due to Russia service etc

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by 29 Nov 2018, 11:13

                    Hi ONLY FOR THE COMPASS calibration perhaps we have found a bug.

                    I want to keep this seperate from @kolyany4 that was loosing GPS.

                    Also this relates to best mode as I had been asked for compass calibration a few times.

                    I ll keep you updated

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    S 1 Reply Last reply 29 Nov 2018, 22:11 Reply Quote 2
                    • S Offline
                      surfboomerang @Dimitrios Kanellopoulos
                      last edited by 29 Nov 2018, 22:11

                      @Dimitrios-Kanellopoulos Good to hear you found something.

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      1 Reply Last reply Reply Quote 0
                      • K Offline
                        kolyany4 Bronze Member
                        last edited by kolyany4 27 Dec 2018, 09:10

                        Yesterday I got a replacement watch from local service, thanks to Dimitrios.

                        And I just had a half of my usual run, which, unfortunately, demonstrate presence of the problem (with replaced watch as well):
                        1.76 km instead of 2.79 km with persistent request to Calibrate FusedTrack during run.

                        Here’s what watch has tracked:
                        Screenshot_20181227-114800.png

                        while actual track was:
                        Screenshot_20181227-114654.png

                        NB. Serial number of previous watch was 18371000xxxx, while S/N of current one is 18481000xxxx.

                        D 1 Reply Last reply 27 Dec 2018, 09:41 Reply Quote 0
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @kolyany4
                          last edited by 27 Dec 2018, 09:41

                          @kolyany4 Afaik that does not happen with performance right?

                          Can I ask, I would love to see how it performs in another area.

                          We had cases in Russia where users could not get GPS due to some areas being scrambled.

                          Can this be the case here ?

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          K 1 Reply Last reply 27 Dec 2018, 10:04 Reply Quote 0
                          • K Offline
                            kolyany4 Bronze Member @Dimitrios Kanellopoulos
                            last edited by 27 Dec 2018, 10:04

                            @Dimitrios-Kanellopoulos

                            Afaik that does not happen with performance right?

                            Yes. In performance mode no such problem is encountered.

                            Can this be the case here ?

                            I doubt due to following reasons:

                            1. I use Glonass mode On.
                            2. I run in a park far from any areas where such scrambling could be reasonable.
                            3. at last, but not at least, Actual track I provide from runtastic app which is launched on my Sony Xperia XZ1 Compact smartphone (with probably the same GPS chip) during my run. Thus, if GPS/Glonass signal were actually scrambled, then, I think, it would influence on track created by smartphone app.

                            Do you agree?

                            D 1 Reply Last reply 27 Dec 2018, 10:20 Reply Quote 1
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @kolyany4
                              last edited by 27 Dec 2018, 10:20

                              @kolyany4 I do agree. Pffff…

                              This is getting more strange.

                              Please PM me with the logs

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              K 1 Reply Last reply 27 Dec 2018, 10:44 Reply Quote 0
                              • K Offline
                                kolyany4 Bronze Member @Dimitrios Kanellopoulos
                                last edited by kolyany4 27 Dec 2018, 10:44

                                @Dimitrios-Kanellopoulos

                                Here’s part of my log:
                                NB. had to cold-reset watch in order to finish my exercise.

                                #2674 27.12.2018 10:21:05 : EVT LOGGER : Exercise started
                                #2675 27.12.2018 10:21:05 : ERR WBMAIN : *0: app 558 Event 37 805b0315
                                #2676 27.12.2018 10:21:05 : ERR WBMAIN : 1: mea 0 Event 7 80255803
                                #2677 27.12.2018 10:21:05 : ERR WBMAIN : 2: ui 468 Wait 0 00000000
                                #2678 27.12.2018 10:21:05 : TRC GPS : Full GNSS data subscribed
                                #2679 27.12.2018 10:21:05 : EVT TRAININGLAB : TLab: ~Mode T 4291 + 3496 A 160 + 230
                                #2680 27.12.2018 10:21:05 : EVT TRAININGLAB : TLab: Change mode 2 -> 3
                                #2681 27.12.2018 10:21:05 : EVT TRAININGLAB : ModeUnsub:2198
                                #2682 27.12.2018 10:21:05 : EVT TRAININGLAB : ModeSub:4400
                                #2683 27.12.2018 10:21:07 : ERR WBMAIN : *0: app 2028 Event 4 805b3365
                                #2684 27.12.2018 10:21:07 : ERR WBMAIN : 1: mea 9 Wait 0 00000000
                                #2685 27.12.2018 10:21:07 : ERR WBMAIN : 2: ui 51 Proc 0 00000000
                                #2686 27.12.2018 10:21:07 : EVT TRAININGLAB : TLab: Input source 1
                                #2687 27.12.2018 10:21:07 : EVT DRT : 1914728 tpmrun:87281 tpmwait:38421 tpmstop:1786957
                                #2688 27.12.2018 10:21:07 : EVT DRT : 1914728 cbletx:2221 cblerx:2152 cgnssr:310784
                                #2689 27.12.2018 10:21:07 : EVT ANALYTICS : Battery-> 3 soc:93
                                #2690 27.12.2018 10:21:07 : EVT ANALYTICS : #FusHr src:2 time:0
                                #2691 27.12.2018 10:21:07 : EVT ANALYTICS : #Act id:3
                                #2692 27.12.2018 10:21:07 : EVT ANALYTICS : #GPS mode:OK soc:-1
                                #2693 27.12.2018 10:23:05 : TRC GPS : preBurner time 120s done
                                #2694 27.12.2018 10:23:07 : TRC GPS : Done:GST
                                #2695 27.12.2018 10:23:07 : TRC GPS : GSTP repeated 6 times
                                #2696 27.12.2018 10:23:07 : TRC GPS : Send: GSOP 2 120000 0
                                #2697 27.12.2018 10:23:07 : TRC GPS : Done:GSO
                                #2698 27.12.2018 10:23:07 : TRC GPS : Send: GSP
                                #2699 27.12.2018 10:23:07 : TRC GPS : Done:GSP
                                #2700 27.12.2018 10:23:07 : TRC GPS : Gnss Filter mode: Default
                                #2701 27.12.2018 10:23:09 : EVT SPEEDFUSION : INFO # speed source 3
                                #2702 27.12.2018 10:23:19 : EVT SPEEDFUSION : INFO # speed source 2
                                #2703 27.12.2018 10:42:14 : EVT EXT_FLASH : ExtFID 0x20,0xba,0x19
                                #2704 27.12.2018 10:42:14 : TRC APPLICATION : Start 2.5.18 in mode 5 (asked 5h)

                                PS. Unfortunately, I’ve failed to find how to send (attach) log-files and send them as private message (PM) via this forum…

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by 27 Dec 2018, 11:46

                                  Hey wait! Are you using walking ?

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  K 1 Reply Last reply 27 Dec 2018, 12:40 Reply Quote 0
                                  • K Offline
                                    kolyany4 Bronze Member @Dimitrios Kanellopoulos
                                    last edited by kolyany4 27 Dec 2018, 12:40

                                    @Dimitrios-Kanellopoulos
                                    Nope.
                                    There were 2 exercises today:
                                    1st - Running (which results I’m showing here),
                                    2nd - Walking (on a way back… tried compass - bread crumps test)…

                                    1 Reply Last reply Reply Quote 1
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager
                                      last edited by 27 Dec 2018, 12:46

                                      Ok just checking because fued track does not work with walking for example

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      1 Reply Last reply Reply Quote 0
                                      • K Offline
                                        kolyany4 Bronze Member
                                        last edited by kolyany4 28 Dec 2018, 08:19

                                        Just finished another run with GPS==OK to ensure whether problem still exists.
                                        For short, it does:
                                        only 0.12 km instead of 5.17 km has been tracked.

                                        Sent Suunto log ID: 566938655933400

                                        Here’s data collected by watch:
                                        Screenshot_20181228-111026.png

                                        Here’s actual track:
                                        Screenshot_20181228-111102.png

                                        1 Reply Last reply Reply Quote 1
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by 28 Dec 2018, 10:10

                                          @Brad_Olwin anything to suggest ?

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

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