Software Update 2.44.52 (2025 Q3 - HOTFIX)

kamarasm

Hi,

Has anyone experiences that time to time all the routes disappear from watch and says: Sync with Suunto app.
I checked and there are routes in the Suunto app, sat to be synced to the watch. But dispite those are not on the watch.
If I force a sync, routes appear again, but after a nondeterministic time disappear again.

Regards,
Marcell

fedequei

@gone-troppo Hi!

Have you received any feedback from the repair team regarding your Suunto Vertical? Are they aware of the battery issues that many users seem to be experiencing?

Thanks!

sebchastang

I have noticed an issue on my Vertical solar since one of latest firmware update (don’t remember exactly if it occurs since 2.44.52 or even 2.44.46). It is about solar widget which doesn’t update last 7 days graph correctly. Bars show minimum harvesting level although solar harvesting is good through the day. The last 3 hours graph is OK, only the last 7 days graph is wrong.
Has anybody else noticed this issue?
Someone else also reported this bug few days ago on reddit: https://www.reddit.com/r/Suunto/comments/1nwvi5u/vertical_solar_widget_broken/

sartoric

@sebchastang
well … this never really worked
it refreshes on soft reset tough

sebchastang

@sartoric It used to work for me even if I noticed it requires a lot of hours of sun harvesting per day to increase the bars of the last 7 days graph.
Thanks for your feedback.

sartoric

@sebchastang
That’s true. But without a restart I’ve never been able to see an update.

gone troppo

@fedequei said in Software Update 2.44.52 (2025 Q3 - HOTFIX):

@gone-troppo Hi!

Have you received any feedback from the repair team regarding your Suunto Vertical? Are they aware of the battery issues that many users seem to be experiencing?

Thanks!

Hey mate I put a bit of an update on the other battery drain topic on the top of the page.

Elipsus

@Elipsus Replying to myself, since the answer from Suunto was completly absent
A hard reset seemed to have solved my issue with the watch turning off during the night (at the expense of loosing all customization, HRV data and spending hours re-adjusting all the parameters buried in tens of various submenus,seriously, it took me 10 minutes to find the “running pace zones”)

gizmo

Is there a way to prevent custom sport modes from disappearing after every new software update (Race S) ? The last update was the fourth time this has happened, and I have to configure everything again each time.

Stefano M64

@SamuelP said in Software Update 2.44.52 (2025 Q3 - HOTFIX):

especially HRV affects the sleep quality the most

or maybe is the sleep quality that affects the HRV? likely they affect each other …

maszop

Well, HRV indicates, among other things, that you had a bad night’s sleep for some reason. These numbers don’t come from a random number generator.

ajjvbeek

Ever since I updated to this firmware version (2.44.52) I receive ‘stand up’ notifications while not wearing the watch. The watch is in a drawer when it gives the alert.

How does it know I’m sitting down when I’m not wearing it?

safari

@ajjvbeek
It also beeps in my bed at night while I’m sleeping, and I wake up a lot. I think it has something to do with the motion sensor.

Antoine

@safari said in Software Update 2.44.52 (2025 Q3 - HOTFIX):

@ajjvbeek
It also beeps in my bed at night while I’m sleeping, and I wake up a lot. I think it has something to do with the motion sensor.

Same for me. It beeps while i am not doing an activity. (It disappears on soft reset). It seems to be the same beep as one when connecting to HR (arm) sensor. Perhaps it tries to connect all the tiimes and could explain the battery drain in some cases…@Dimitrios-Kanellopoulos

pilleus

@Antoine said in Software Update 2.44.52 (2025 Q3 - HOTFIX):

It seems to be the same beep as one when connecting to HR (arm) sensor. Perhaps it tries to connect all the tiimes and could explain the battery drain in some cases

After the update I recognised that the SV 1 tried to connect to a hr sensor despite whether a sensor was paired/connected nor the ohr was enabled (if I started any activity). This could not be avoided even through a hard reset of the watch.

So you may be right with your opinion.

Wilson75

This is the third time I’ve noticed this issue my Vertical 1 isn’t charging.

Whenever connect my watch to the charger, the screen just shows “downloading map.” assume it’s properly connected to the charger. Not sure if this is related to the recent update. Has anyone else experienced something similar?

maszop

@Wilson75 I noticed this too.
Not only is the cable itself very flimsy and requires constant checking to see if it’s actually charging, but now there’s another level of crap going on – the software suggests charging, but it doesn’t.

Wilson75

Thanks for confirming. I hope it will be fixed because this is very big problem.

To illustrate my issue
I can see charging icone :

Few minutes later still charging … still at 11%

SirMcKey

@Wilson75
Dear Wilson75,
I had the same problem until I cleaned the Contacts of the V1 and the (very cheap designed) charging cradle. All contacts seem to be pretty clean, the watch showed the same as yours, but no juice from the cradle. After using warm water with some liquid soap the problem was gone. Since then the watch and cradle behave well as they should. Maybe it helps, good luck!
K.

maszop

@Wilson75 I sometimes have the same problem, sometimes even worse, because the entire dedicated loading screen is displayed, but the percentages do not change - that is, despite the screen clearly suggesting charging.

@SirMcKey Thanks for suggesting that.