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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • F Offline
      fleshymutant Silver Members @Brad_Olwin
      last edited by

      @Brad_Olwin true but it’s more than a few months ago 😆 Regardless I use TrainingPeaks which is not yet supported by SA so I’m going to have to keep using MC for that.

      TrainingPeaks can source from Strava but if the data isn’t right in Strava then I suspect it won’t be right in TP either…just trying to think down the road here.

      Suunto 9 Baro Titanium
      iOS 13.1

      Brad_OlwinB 1 Reply Last reply Reply Quote 0
      • F Offline
        fleshymutant Silver Members
        last edited by

        @fleshymutant said in Strava issues fixes:

        External HR with Stryd - https://www.strava.com/activities/2013797790
        External HR without Stryd - https://www.strava.com/activities/2013797770
        Internal HR with Stryd - https://www.strava.com/activities/2013797816
        Internal HR without Stryd - https://www.strava.com/activities/2013797766

        So these look fine but…

        I did my actual workout for the day and the HR problem was back. 😦 Good news is that the lap info is working now and I can do the workout analysis 👍 This was done using the run interval Suunto preset with my H10 and Stryd.

        https://www.strava.com/activities/2013994621

        Suunto 9 Baro Titanium
        iOS 13.1

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        • S Offline
          someguythatruns Bronze Member
          last edited by

          For what it’s worth, both runs have transferred over correctly, HR moved over great with HR belt data. Using iOS, 9 baro and Suunto HR belt.

          1 Reply Last reply Reply Quote 0
          • stromdiddilyS Offline
            stromdiddily Gold Members
            last edited by stromdiddily

            Looking closer at my lap display issues in Strava web…

            Seems that if you pause an activity Suunto/Strava is counting that as a lap. Activity with manual laps shown below. At .22 miles I paused waiting to cross the street. There were no other activity pauses and the remaining laps are accurate based on the workout.

            S9 baro, Android beta

            ff23ed8b-b3a1-41ad-87c9-a130a594cbed-image.png

            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

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            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              Hi please dont get confused about the graphs.

              The graphs in SA are based on time and the time is not linear (known issue) and on strava it’s by distance. It’s like comparing apples with bananas as far as I understand

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

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              • F Offline
                fleshymutant Silver Members
                last edited by

                This time without the Stryd but with my H10, HR values look good for the beginning then back to flatline:
                https://www.strava.com/activities/2015585935

                Here it is in SA and everything looks fine with HR:

                PNG image.png

                Suunto 9 Baro Titanium
                iOS 13.1

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                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @fleshymutant
                  last edited by Brad_Olwin

                  @fleshymutant I am transferring from Strava to TP using RunGap. As long as there are no stops/slowdown it is working but not optimal. So I am still trying to transfer from MC as well. My HR and laps are fixed now.
                  Screen Shot 2018-12-12 at 8.46.11 AM.png IMG_08F5172A96D7-1.jpeg

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                  • stromdiddilyS Offline
                    stromdiddily Gold Members
                    last edited by

                    Suunto 9, Wahoo Tickr Fit, Android, hiking sport…heart rates in Strava look good.

                    Testing a run with the Wahoo later today. Would be strange if the problem is specific to the Polar strap 🤔

                    Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                    User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                    cosme.costaC 1 Reply Last reply Reply Quote 0
                    • cosme.costaC Offline
                      cosme.costa @stromdiddily
                      last edited by

                      @stromdiddily said in Strava issues fixes:

                      Suunto 9, Wahoo Tickr Fit, Android, hiking sport…heart rates in Strava look good.

                      Testing a run with the Wahoo later today. Would be strange if the problem is specific to the Polar strap 🤔

                      Sorry to disagree here. The problem is not in the Polar or any belt if the values are ok in SA (or MC). If the heart rate is OK in SA or MC and then it isn’t in Strava, the problem has happened in the transference or in the way Strava reads the values.

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                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        we have found an additional issue with the HR + Belts

                        Here is the deal if you need some insight.

                        A belt can record both IBI and HR. When the processing is not good enough (from the belt module) the belt can send HR instead of IBI.

                        The above means that in a move you can have both IBI and HR samples.

                        This is a quirck again. We were parsing HR if we found HR and sending HR only to strava.

                        So if the belt has mainly IBI those few HR samples were only sent to strava.

                        We changed the logic to send IBI if IBI is there disregarding those “faulty” HR samples.

                        This change is not yet live but will be next week.

                        Thanks a lot for all the posts and the “suffering”, I am with you guys, I also have these issues.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        stromdiddilyS 1 Reply Last reply Reply Quote 5
                        • stromdiddilyS Offline
                          stromdiddily Gold Members @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos great troubleshooting! Makes sense then why sometimes it works for some and not others

                          Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                          User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                          1 Reply Last reply Reply Quote 1
                          • Anssi AuvinenA Offline
                            Anssi Auvinen
                            last edited by

                            Activities synced to strava & training peaks show the time without pauses.
                            For example swimming in app the time is 1h 4min and in strava & TP 1h 7min. I had 3 minutes toilet break and I paused my suunto 9. This worked the right way when used movescont and the time matched.

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