Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    38 Posts 13 Posters 1.9k Views 13 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • F Offline
      fleshymutant Silver Members
      last edited by

      So here are some testing I’ll run today.

      • External HR with Stryd
      • External HR without Stryd
      • Internal HR with Stryd
      • Internal HR without Stryd

      What am I missing?

      Suunto 9 Baro Titanium
      iOS 13.1

      Brad_OlwinB 1 Reply Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @fleshymutant
        last edited by

        @fleshymutant I am getting only avg power on the mobile site and no power data on the website. Not much use for Stryd+Strava.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        F 1 Reply Last reply Reply Quote 0
        • stromdiddilyS Offline
          stromdiddily Gold Members
          last edited by

          Same HR problem with this morning’s run. FWIW - I have never had lap data work in Strava, manual or auto.

          Android
          S9
          Polar H7

          Screenshot_20181212-093720.png

          Screenshot_20181212-093736.png

          Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

          User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

          ? 1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User @stromdiddily
            last edited by A Former User

            Second test for HR wrist S9 wHR.
            HR is transferred.
            However, something funky happened at the end. I made a long pause there. The graphs start to divert
            Screenshot_2018-12-12 Evening Run Run Strava.png
            Screenshot_20181212-204540_Suunto.jpg

            1 Reply Last reply Reply Quote 0
            • F Offline
              fleshymutant Silver Members @Brad_Olwin
              last edited by

              @Brad_Olwin true but it’s more than a few months ago 😆 Regardless I use TrainingPeaks which is not yet supported by SA so I’m going to have to keep using MC for that.

              TrainingPeaks can source from Strava but if the data isn’t right in Strava then I suspect it won’t be right in TP either…just trying to think down the road here.

              Suunto 9 Baro Titanium
              iOS 13.1

              Brad_OlwinB 1 Reply Last reply Reply Quote 0
              • F Offline
                fleshymutant Silver Members
                last edited by

                @fleshymutant said in Strava issues fixes:

                External HR with Stryd - https://www.strava.com/activities/2013797790
                External HR without Stryd - https://www.strava.com/activities/2013797770
                Internal HR with Stryd - https://www.strava.com/activities/2013797816
                Internal HR without Stryd - https://www.strava.com/activities/2013797766

                So these look fine but…

                I did my actual workout for the day and the HR problem was back. 😦 Good news is that the lap info is working now and I can do the workout analysis 👍 This was done using the run interval Suunto preset with my H10 and Stryd.

                https://www.strava.com/activities/2013994621

                Suunto 9 Baro Titanium
                iOS 13.1

                1 Reply Last reply Reply Quote 0
                • S Offline
                  someguythatruns Bronze Member
                  last edited by

                  For what it’s worth, both runs have transferred over correctly, HR moved over great with HR belt data. Using iOS, 9 baro and Suunto HR belt.

                  1 Reply Last reply Reply Quote 0
                  • stromdiddilyS Offline
                    stromdiddily Gold Members
                    last edited by stromdiddily

                    Looking closer at my lap display issues in Strava web…

                    Seems that if you pause an activity Suunto/Strava is counting that as a lap. Activity with manual laps shown below. At .22 miles I paused waiting to cross the street. There were no other activity pauses and the remaining laps are accurate based on the workout.

                    S9 baro, Android beta

                    ff23ed8b-b3a1-41ad-87c9-a130a594cbed-image.png

                    Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                    User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                    1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      Hi please dont get confused about the graphs.

                      The graphs in SA are based on time and the time is not linear (known issue) and on strava it’s by distance. It’s like comparing apples with bananas as far as I understand

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      1 Reply Last reply Reply Quote 0
                      • F Offline
                        fleshymutant Silver Members
                        last edited by

                        This time without the Stryd but with my H10, HR values look good for the beginning then back to flatline:
                        https://www.strava.com/activities/2015585935

                        Here it is in SA and everything looks fine with HR:

                        PNG image.png

                        Suunto 9 Baro Titanium
                        iOS 13.1

                        1 Reply Last reply Reply Quote 0
                        • Brad_OlwinB Offline
                          Brad_Olwin Moderator @fleshymutant
                          last edited by Brad_Olwin

                          @fleshymutant I am transferring from Strava to TP using RunGap. As long as there are no stops/slowdown it is working but not optimal. So I am still trying to transfer from MC as well. My HR and laps are fixed now.
                          Screen Shot 2018-12-12 at 8.46.11 AM.png IMG_08F5172A96D7-1.jpeg

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          1 Reply Last reply Reply Quote 0
                          • stromdiddilyS Offline
                            stromdiddily Gold Members
                            last edited by

                            Suunto 9, Wahoo Tickr Fit, Android, hiking sport…heart rates in Strava look good.

                            Testing a run with the Wahoo later today. Would be strange if the problem is specific to the Polar strap 🤔

                            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                            cosme.costaC 1 Reply Last reply Reply Quote 0
                            • cosme.costaC Offline
                              cosme.costa @stromdiddily
                              last edited by

                              @stromdiddily said in Strava issues fixes:

                              Suunto 9, Wahoo Tickr Fit, Android, hiking sport…heart rates in Strava look good.

                              Testing a run with the Wahoo later today. Would be strange if the problem is specific to the Polar strap 🤔

                              Sorry to disagree here. The problem is not in the Polar or any belt if the values are ok in SA (or MC). If the heart rate is OK in SA or MC and then it isn’t in Strava, the problem has happened in the transference or in the way Strava reads the values.

                              1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by

                                we have found an additional issue with the HR + Belts

                                Here is the deal if you need some insight.

                                A belt can record both IBI and HR. When the processing is not good enough (from the belt module) the belt can send HR instead of IBI.

                                The above means that in a move you can have both IBI and HR samples.

                                This is a quirck again. We were parsing HR if we found HR and sending HR only to strava.

                                So if the belt has mainly IBI those few HR samples were only sent to strava.

                                We changed the logic to send IBI if IBI is there disregarding those “faulty” HR samples.

                                This change is not yet live but will be next week.

                                Thanks a lot for all the posts and the “suffering”, I am with you guys, I also have these issues.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                stromdiddilyS 1 Reply Last reply Reply Quote 5
                                • stromdiddilyS Offline
                                  stromdiddily Gold Members @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos great troubleshooting! Makes sense then why sometimes it works for some and not others

                                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                  1 Reply Last reply Reply Quote 1
                                  • Anssi AuvinenA Offline
                                    Anssi Auvinen
                                    last edited by

                                    Activities synced to strava & training peaks show the time without pauses.
                                    For example swimming in app the time is 1h 4min and in strava & TP 1h 7min. I had 3 minutes toilet break and I paused my suunto 9. This worked the right way when used movescont and the time matched.

                                    1 Reply Last reply Reply Quote 0
                                    • First post
                                      Last post

                                    Suunto Terms | Privacy Policy