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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • suzzloS Offline
      suzzlo Moderator @Guest
      last edited by

      @Yannis-Belouris After Dimitros message of “all issues corrected?”

      Suunto: Race, S9Peak, Spartan Sport Wrist
      Garmin: FR745, Edge 530
      SA topics:

      • Guides - https://forum.suunto.com/tags/guides
      ? 1 Reply Last reply Reply Quote 1
      • ? Offline
        A Former User @suzzlo
        last edited by A Former User

        @suzzlo Yes. Yesterday evening, well after Dimitrios post.
        Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
        EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
        Will make on with polar again in a few hours

        Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
        • Zdeněk HruškaZ Online
          Zdeněk Hruška Bronze Member @Guest
          last edited by

          @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

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          • cosme.costaC Offline
            cosme.costa @Guest
            last edited by

            @Yannis-Belouris said in Strava issues fixes:

            @suzzlo Yes. Yesterday evening, well after Dimitrios post.
            Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
            EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
            Will make on with polar again in a few hours

            My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @cosme.costa
              last edited by

              @cosmecosta correct

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 1
              • jumalcaJ Offline
                jumalca
                last edited by

                Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                Maybe my band is broken, but all the values are different.

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                • jumalcaJ Offline
                  jumalca
                  last edited by

                  Screenshot_20181212-161239.png Screenshot_20181212-161316.png
                  These are the graphs about the pace.

                  1 Reply Last reply Reply Quote 0
                  • F Offline
                    fleshymutant Silver Members
                    last edited by

                    So here are some testing I’ll run today.

                    • External HR with Stryd
                    • External HR without Stryd
                    • Internal HR with Stryd
                    • Internal HR without Stryd

                    What am I missing?

                    Suunto 9 Baro Titanium
                    iOS 13.1

                    Brad_OlwinB 1 Reply Last reply Reply Quote 0
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @fleshymutant
                      last edited by

                      @fleshymutant I am getting only avg power on the mobile site and no power data on the website. Not much use for Stryd+Strava.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      F 1 Reply Last reply Reply Quote 0
                      • stromdiddilyS Offline
                        stromdiddily Gold Members
                        last edited by

                        Same HR problem with this morning’s run. FWIW - I have never had lap data work in Strava, manual or auto.

                        Android
                        S9
                        Polar H7

                        Screenshot_20181212-093720.png

                        Screenshot_20181212-093736.png

                        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                        ? 1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @stromdiddily
                          last edited by A Former User

                          Second test for HR wrist S9 wHR.
                          HR is transferred.
                          However, something funky happened at the end. I made a long pause there. The graphs start to divert
                          Screenshot_2018-12-12 Evening Run Run Strava.png
                          Screenshot_20181212-204540_Suunto.jpg

                          1 Reply Last reply Reply Quote 0
                          • F Offline
                            fleshymutant Silver Members @Brad_Olwin
                            last edited by

                            @Brad_Olwin true but it’s more than a few months ago 😆 Regardless I use TrainingPeaks which is not yet supported by SA so I’m going to have to keep using MC for that.

                            TrainingPeaks can source from Strava but if the data isn’t right in Strava then I suspect it won’t be right in TP either…just trying to think down the road here.

                            Suunto 9 Baro Titanium
                            iOS 13.1

                            Brad_OlwinB 1 Reply Last reply Reply Quote 0
                            • F Offline
                              fleshymutant Silver Members
                              last edited by

                              @fleshymutant said in Strava issues fixes:

                              External HR with Stryd - https://www.strava.com/activities/2013797790
                              External HR without Stryd - https://www.strava.com/activities/2013797770
                              Internal HR with Stryd - https://www.strava.com/activities/2013797816
                              Internal HR without Stryd - https://www.strava.com/activities/2013797766

                              So these look fine but…

                              I did my actual workout for the day and the HR problem was back. 😦 Good news is that the lap info is working now and I can do the workout analysis 👍 This was done using the run interval Suunto preset with my H10 and Stryd.

                              https://www.strava.com/activities/2013994621

                              Suunto 9 Baro Titanium
                              iOS 13.1

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                              • S Offline
                                someguythatruns Bronze Member
                                last edited by

                                For what it’s worth, both runs have transferred over correctly, HR moved over great with HR belt data. Using iOS, 9 baro and Suunto HR belt.

                                1 Reply Last reply Reply Quote 0
                                • stromdiddilyS Offline
                                  stromdiddily Gold Members
                                  last edited by stromdiddily

                                  Looking closer at my lap display issues in Strava web…

                                  Seems that if you pause an activity Suunto/Strava is counting that as a lap. Activity with manual laps shown below. At .22 miles I paused waiting to cross the street. There were no other activity pauses and the remaining laps are accurate based on the workout.

                                  S9 baro, Android beta

                                  ff23ed8b-b3a1-41ad-87c9-a130a594cbed-image.png

                                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

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                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager
                                    last edited by

                                    Hi please dont get confused about the graphs.

                                    The graphs in SA are based on time and the time is not linear (known issue) and on strava it’s by distance. It’s like comparing apples with bananas as far as I understand

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

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                                    • F Offline
                                      fleshymutant Silver Members
                                      last edited by

                                      This time without the Stryd but with my H10, HR values look good for the beginning then back to flatline:
                                      https://www.strava.com/activities/2015585935

                                      Here it is in SA and everything looks fine with HR:

                                      PNG image.png

                                      Suunto 9 Baro Titanium
                                      iOS 13.1

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                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator @fleshymutant
                                        last edited by Brad_Olwin

                                        @fleshymutant I am transferring from Strava to TP using RunGap. As long as there are no stops/slowdown it is working but not optimal. So I am still trying to transfer from MC as well. My HR and laps are fixed now.
                                        Screen Shot 2018-12-12 at 8.46.11 AM.png IMG_08F5172A96D7-1.jpeg

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        1 Reply Last reply Reply Quote 0
                                        • stromdiddilyS Offline
                                          stromdiddily Gold Members
                                          last edited by

                                          Suunto 9, Wahoo Tickr Fit, Android, hiking sport…heart rates in Strava look good.

                                          Testing a run with the Wahoo later today. Would be strange if the problem is specific to the Polar strap 🤔

                                          Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                          User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                          cosme.costaC 1 Reply Last reply Reply Quote 0
                                          • cosme.costaC Offline
                                            cosme.costa @stromdiddily
                                            last edited by

                                            @stromdiddily said in Strava issues fixes:

                                            Suunto 9, Wahoo Tickr Fit, Android, hiking sport…heart rates in Strava look good.

                                            Testing a run with the Wahoo later today. Would be strange if the problem is specific to the Polar strap 🤔

                                            Sorry to disagree here. The problem is not in the Polar or any belt if the values are ok in SA (or MC). If the heart rate is OK in SA or MC and then it isn’t in Strava, the problem has happened in the transference or in the way Strava reads the values.

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