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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • suzzloS Offline
      suzzlo Moderator
      last edited by suzzlo

      Strange, today I do squash workout, with SSSW + Polar HR, and I have data

      Screenshot_20181211-215213.png

      Screenshot_20181211-215327.png

      https://app.suunto.com/move/suzzlo/5c100b05e883bf717250a2f0

      Suunto: Race, S9Peak, Spartan Sport Wrist
      Garmin: FR745, Edge 530
      SA topics:

      • Guides - https://forum.suunto.com/tags/guides
      1 Reply Last reply Reply Quote 0
      • F Offline
        fleshymutant Silver Members
        last edited by

        Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

        Maybe this has to do with where this data is stored in the backend?

        Suunto 9 Baro Titanium
        iOS 13.1

        1 Reply Last reply Reply Quote 0
        • herlasH Offline
          herlas Silver Members
          last edited by

          Did 8k run today and HR is there for me now, using polar H10

          SRS Ti
          SRun (primarily road runner so testing SRun is a must ;))
          A3P (drill mode for pool swimming 🤦🤷)
          Galaxy Z Flip 3 / Galaxy S24+

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          • suzzloS Offline
            suzzlo Moderator
            last edited by suzzlo

            Today Interval Running:

            • SSSW (2.5.18)
            • HR Polar H7
              Screenshot_20181212-080447.png
            • SA (Android 3.54.1)
            • Stryd (1.1.8)

            Strava: https://strava.app.link/zeKScDA6zS
            SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

            HR is there

            Screenshot_20181212-075946.png

            Laps are there, and seems to be correct

            Screenshot_20181212-080104.png

            Suunto: Race, S9Peak, Spartan Sport Wrist
            Garmin: FR745, Edge 530
            SA topics:

            • Guides - https://forum.suunto.com/tags/guides
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            • Zdeněk HruškaZ Offline
              Zdeněk Hruška Bronze Member
              last edited by

              Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

              suzzloS 1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                Keep the posts coming guys thanks

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

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                • suzzloS Offline
                  suzzlo Moderator @Zdeněk Hruška
                  last edited by

                  @Zdeněk-Hruška iOS or Android?

                  Suunto: Race, S9Peak, Spartan Sport Wrist
                  Garmin: FR745, Edge 530
                  SA topics:

                  • Guides - https://forum.suunto.com/tags/guides
                  Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                  • Zdeněk HruškaZ Offline
                    Zdeněk Hruška Bronze Member @suzzlo
                    last edited by

                    @suzzlo iOS

                    suzzloS 1 Reply Last reply Reply Quote 0
                    • suzzloS Offline
                      suzzlo Moderator @Zdeněk Hruška
                      last edited by

                      @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                      Suunto: Race, S9Peak, Spartan Sport Wrist
                      Garmin: FR745, Edge 530
                      SA topics:

                      • Guides - https://forum.suunto.com/tags/guides
                      ? 1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User @suzzlo
                        last edited by

                        @suzzlo My flat HR was produced from Android

                        suzzloS 1 Reply Last reply Reply Quote 0
                        • suzzloS Offline
                          suzzlo Moderator @Guest
                          last edited by

                          @Yannis-Belouris After Dimitros message of “all issues corrected?”

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          ? 1 Reply Last reply Reply Quote 1
                          • ? Offline
                            A Former User @suzzlo
                            last edited by A Former User

                            @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                            Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                            EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                            Will make on with polar again in a few hours

                            Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                            • Zdeněk HruškaZ Offline
                              Zdeněk Hruška Bronze Member @Guest
                              last edited by

                              @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

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                              • cosme.costaC Offline
                                cosme.costa @Guest
                                last edited by

                                @Yannis-Belouris said in Strava issues fixes:

                                @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                Will make on with polar again in a few hours

                                My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @cosme.costa
                                  last edited by

                                  @cosmecosta correct

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 1
                                  • jumalcaJ Offline
                                    jumalca
                                    last edited by

                                    Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                                    Maybe my band is broken, but all the values are different.

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                                    • jumalcaJ Offline
                                      jumalca
                                      last edited by

                                      Screenshot_20181212-161239.png Screenshot_20181212-161316.png
                                      These are the graphs about the pace.

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                                      • F Offline
                                        fleshymutant Silver Members
                                        last edited by

                                        So here are some testing I’ll run today.

                                        • External HR with Stryd
                                        • External HR without Stryd
                                        • Internal HR with Stryd
                                        • Internal HR without Stryd

                                        What am I missing?

                                        Suunto 9 Baro Titanium
                                        iOS 13.1

                                        Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @fleshymutant
                                          last edited by

                                          @fleshymutant I am getting only avg power on the mobile site and no power data on the website. Not much use for Stryd+Strava.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          F 1 Reply Last reply Reply Quote 0
                                          • stromdiddilyS Offline
                                            stromdiddily Gold Members
                                            last edited by

                                            Same HR problem with this morning’s run. FWIW - I have never had lap data work in Strava, manual or auto.

                                            Android
                                            S9
                                            Polar H7

                                            Screenshot_20181212-093720.png

                                            Screenshot_20181212-093736.png

                                            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                            ? 1 Reply Last reply Reply Quote 0
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