Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    38 Posts 13 Posters 1.9k Views 13 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • suzzloS Online
      suzzlo Moderator
      last edited by suzzlo

      Strange, today I do squash workout, with SSSW + Polar HR, and I have data

      Screenshot_20181211-215213.png

      Screenshot_20181211-215327.png

      https://app.suunto.com/move/suzzlo/5c100b05e883bf717250a2f0

      Suunto: Race, S9Peak, Spartan Sport Wrist
      Garmin: FR745, Edge 530
      SA topics:

      • Guides - https://forum.suunto.com/tags/guides
      1 Reply Last reply Reply Quote 0
      • F Offline
        fleshymutant Silver Members
        last edited by

        Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

        Maybe this has to do with where this data is stored in the backend?

        Suunto 9 Baro Titanium
        iOS 13.1

        1 Reply Last reply Reply Quote 0
        • herlasH Offline
          herlas Silver Members
          last edited by

          Did 8k run today and HR is there for me now, using polar H10

          SRS Ti
          A3P (drill mode for pool swimming 🤦🤷)
          Galaxy Z Flip 3 / Galaxy S24+

          1 Reply Last reply Reply Quote 0
          • suzzloS Online
            suzzlo Moderator
            last edited by suzzlo

            Today Interval Running:

            • SSSW (2.5.18)
            • HR Polar H7
              Screenshot_20181212-080447.png
            • SA (Android 3.54.1)
            • Stryd (1.1.8)

            Strava: https://strava.app.link/zeKScDA6zS
            SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

            HR is there

            Screenshot_20181212-075946.png

            Laps are there, and seems to be correct

            Screenshot_20181212-080104.png

            Suunto: Race, S9Peak, Spartan Sport Wrist
            Garmin: FR745, Edge 530
            SA topics:

            • Guides - https://forum.suunto.com/tags/guides
            1 Reply Last reply Reply Quote 0
            • Zdeněk HruškaZ Offline
              Zdeněk Hruška Bronze Member
              last edited by

              Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

              suzzloS 1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                Keep the posts coming guys thanks

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 0
                • suzzloS Online
                  suzzlo Moderator @Zdeněk Hruška
                  last edited by

                  @Zdeněk-Hruška iOS or Android?

                  Suunto: Race, S9Peak, Spartan Sport Wrist
                  Garmin: FR745, Edge 530
                  SA topics:

                  • Guides - https://forum.suunto.com/tags/guides
                  Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                  • Zdeněk HruškaZ Offline
                    Zdeněk Hruška Bronze Member @suzzlo
                    last edited by

                    @suzzlo iOS

                    suzzloS 1 Reply Last reply Reply Quote 0
                    • suzzloS Online
                      suzzlo Moderator @Zdeněk Hruška
                      last edited by

                      @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                      Suunto: Race, S9Peak, Spartan Sport Wrist
                      Garmin: FR745, Edge 530
                      SA topics:

                      • Guides - https://forum.suunto.com/tags/guides
                      ? 1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User @suzzlo
                        last edited by

                        @suzzlo My flat HR was produced from Android

                        suzzloS 1 Reply Last reply Reply Quote 0
                        • suzzloS Online
                          suzzlo Moderator @Guest
                          last edited by

                          @Yannis-Belouris After Dimitros message of “all issues corrected?”

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          ? 1 Reply Last reply Reply Quote 1
                          • ? Offline
                            A Former User @suzzlo
                            last edited by A Former User

                            @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                            Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                            EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                            Will make on with polar again in a few hours

                            Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                            • Zdeněk HruškaZ Offline
                              Zdeněk Hruška Bronze Member @Guest
                              last edited by

                              @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

                              1 Reply Last reply Reply Quote 0
                              • cosme.costaC Online
                                cosme.costa @Guest
                                last edited by

                                @Yannis-Belouris said in Strava issues fixes:

                                @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                Will make on with polar again in a few hours

                                My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @cosme.costa
                                  last edited by

                                  @cosmecosta correct

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 1
                                  • jumalcaJ Offline
                                    jumalca
                                    last edited by

                                    Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                                    Maybe my band is broken, but all the values are different.

                                    1 Reply Last reply Reply Quote 0
                                    • jumalcaJ Offline
                                      jumalca
                                      last edited by

                                      Screenshot_20181212-161239.png Screenshot_20181212-161316.png
                                      These are the graphs about the pace.

                                      1 Reply Last reply Reply Quote 0
                                      • F Offline
                                        fleshymutant Silver Members
                                        last edited by

                                        So here are some testing I’ll run today.

                                        • External HR with Stryd
                                        • External HR without Stryd
                                        • Internal HR with Stryd
                                        • Internal HR without Stryd

                                        What am I missing?

                                        Suunto 9 Baro Titanium
                                        iOS 13.1

                                        Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @fleshymutant
                                          last edited by

                                          @fleshymutant I am getting only avg power on the mobile site and no power data on the website. Not much use for Stryd+Strava.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          F 1 Reply Last reply Reply Quote 0
                                          • stromdiddilyS Offline
                                            stromdiddily Gold Members
                                            last edited by

                                            Same HR problem with this morning’s run. FWIW - I have never had lap data work in Strava, manual or auto.

                                            Android
                                            S9
                                            Polar H7

                                            Screenshot_20181212-093720.png

                                            Screenshot_20181212-093736.png

                                            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                            ? 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy