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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • ? Offline
      A Former User @stromdiddily
      last edited by A Former User

      @stromdiddily yes . Here too. HR basically a flat line. Edit: polar H10 here

      1 Reply Last reply Reply Quote 2
      • jwibergJ Offline
        jwiberg
        last edited by

        I tested and it was right for me with Polar H7 sensor.

        1 Reply Last reply Reply Quote 0
        • F Offline
          fleshymutant Silver Members
          last edited by

          I have a Polar H7 and this did not work for me. Flat line like others have reported.

          https://www.strava.com/activities/2012162754

          Suunto 9 Baro Titanium
          iOS 13.1

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          • suzzloS Offline
            suzzlo Moderator
            last edited by suzzlo

            Strange, today I do squash workout, with SSSW + Polar HR, and I have data

            Screenshot_20181211-215213.png

            Screenshot_20181211-215327.png

            https://app.suunto.com/move/suzzlo/5c100b05e883bf717250a2f0

            Suunto: Race, S9Peak, Spartan Sport Wrist
            Garmin: FR745, Edge 530
            SA topics:

            • Guides - https://forum.suunto.com/tags/guides
            1 Reply Last reply Reply Quote 0
            • F Offline
              fleshymutant Silver Members
              last edited by

              Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

              Maybe this has to do with where this data is stored in the backend?

              Suunto 9 Baro Titanium
              iOS 13.1

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              • herlasH Offline
                herlas Silver Members
                last edited by

                Did 8k run today and HR is there for me now, using polar H10

                SRS Ti
                SRun (primarily road runner so testing SRun is a must ;))
                A3P (drill mode for pool swimming 🤦🤷)
                Galaxy Z Flip 3 / Galaxy S24+

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                • suzzloS Offline
                  suzzlo Moderator
                  last edited by suzzlo

                  Today Interval Running:

                  • SSSW (2.5.18)
                  • HR Polar H7
                    Screenshot_20181212-080447.png
                  • SA (Android 3.54.1)
                  • Stryd (1.1.8)

                  Strava: https://strava.app.link/zeKScDA6zS
                  SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

                  HR is there

                  Screenshot_20181212-075946.png

                  Laps are there, and seems to be correct

                  Screenshot_20181212-080104.png

                  Suunto: Race, S9Peak, Spartan Sport Wrist
                  Garmin: FR745, Edge 530
                  SA topics:

                  • Guides - https://forum.suunto.com/tags/guides
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                  • Zdeněk HruškaZ Offline
                    Zdeněk Hruška Bronze Member
                    last edited by

                    Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

                    suzzloS 1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      Keep the posts coming guys thanks

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

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                      • suzzloS Offline
                        suzzlo Moderator @Zdeněk Hruška
                        last edited by

                        @Zdeněk-Hruška iOS or Android?

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                        • Zdeněk HruškaZ Offline
                          Zdeněk Hruška Bronze Member @suzzlo
                          last edited by

                          @suzzlo iOS

                          suzzloS 1 Reply Last reply Reply Quote 0
                          • suzzloS Offline
                            suzzlo Moderator @Zdeněk Hruška
                            last edited by

                            @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                            Suunto: Race, S9Peak, Spartan Sport Wrist
                            Garmin: FR745, Edge 530
                            SA topics:

                            • Guides - https://forum.suunto.com/tags/guides
                            ? 1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @suzzlo
                              last edited by

                              @suzzlo My flat HR was produced from Android

                              suzzloS 1 Reply Last reply Reply Quote 0
                              • suzzloS Offline
                                suzzlo Moderator @Guest
                                last edited by

                                @Yannis-Belouris After Dimitros message of “all issues corrected?”

                                Suunto: Race, S9Peak, Spartan Sport Wrist
                                Garmin: FR745, Edge 530
                                SA topics:

                                • Guides - https://forum.suunto.com/tags/guides
                                ? 1 Reply Last reply Reply Quote 1
                                • ? Offline
                                  A Former User @suzzlo
                                  last edited by A Former User

                                  @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                  Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                  EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                  Will make on with polar again in a few hours

                                  Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                                  • Zdeněk HruškaZ Offline
                                    Zdeněk Hruška Bronze Member @Guest
                                    last edited by

                                    @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

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                                    • cosme.costaC Offline
                                      cosme.costa @Guest
                                      last edited by

                                      @Yannis-Belouris said in Strava issues fixes:

                                      @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                      Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                      EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                      Will make on with polar again in a few hours

                                      My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @cosme.costa
                                        last edited by

                                        @cosmecosta correct

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

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                                        • jumalcaJ Offline
                                          jumalca
                                          last edited by

                                          Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                                          Maybe my band is broken, but all the values are different.

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                                          • jumalcaJ Offline
                                            jumalca
                                            last edited by

                                            Screenshot_20181212-161239.png Screenshot_20181212-161316.png
                                            These are the graphs about the pace.

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