Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    38 Posts 13 Posters 2.6k Views 13 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • stromdiddilyS Offline
      stromdiddily Gold Members @Dimitrios Kanellopoulos
      last edited by stromdiddily

      @Dimitrios-Kanellopoulos External heart rate data moved but it’s not correct 😞

      Screenshot_20181211-083329.png

      Screenshot_20181211-083349.png

      Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

      User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

      ? 1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @stromdiddily
        last edited by A Former User

        @stromdiddily yes . Here too. HR basically a flat line. Edit: polar H10 here

        1 Reply Last reply Reply Quote 2
        • jwibergJ Offline
          jwiberg
          last edited by

          I tested and it was right for me with Polar H7 sensor.

          1 Reply Last reply Reply Quote 0
          • F Offline
            fleshymutant Silver Members
            last edited by

            I have a Polar H7 and this did not work for me. Flat line like others have reported.

            https://www.strava.com/activities/2012162754

            Suunto 9 Baro Titanium
            iOS 13.1

            1 Reply Last reply Reply Quote 0
            • suzzloS Offline
              suzzlo Moderator
              last edited by suzzlo

              Strange, today I do squash workout, with SSSW + Polar HR, and I have data

              Screenshot_20181211-215213.png

              Screenshot_20181211-215327.png

              https://app.suunto.com/move/suzzlo/5c100b05e883bf717250a2f0

              Suunto: Race, S9Peak, Spartan Sport Wrist
              Garmin: FR745, Edge 530
              SA topics:

              • Guides - https://forum.suunto.com/tags/guides
              1 Reply Last reply Reply Quote 0
              • F Offline
                fleshymutant Silver Members
                last edited by

                Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

                Maybe this has to do with where this data is stored in the backend?

                Suunto 9 Baro Titanium
                iOS 13.1

                1 Reply Last reply Reply Quote 0
                • herlasH Offline
                  herlas Silver Members
                  last edited by

                  Did 8k run today and HR is there for me now, using polar H10

                  SRS Ti
                  SRun (primarily road runner so testing SRun is a must ;))
                  A3P (drill mode for pool swimming 🤦🤷)
                  Galaxy Z Flip 3 / Galaxy S24+

                  1 Reply Last reply Reply Quote 0
                  • suzzloS Offline
                    suzzlo Moderator
                    last edited by suzzlo

                    Today Interval Running:

                    • SSSW (2.5.18)
                    • HR Polar H7
                      Screenshot_20181212-080447.png
                    • SA (Android 3.54.1)
                    • Stryd (1.1.8)

                    Strava: https://strava.app.link/zeKScDA6zS
                    SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

                    HR is there

                    Screenshot_20181212-075946.png

                    Laps are there, and seems to be correct

                    Screenshot_20181212-080104.png

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    1 Reply Last reply Reply Quote 0
                    • Zdeněk HruškaZ Offline
                      Zdeněk Hruška Bronze Member
                      last edited by

                      Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

                      suzzloS 1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        Keep the posts coming guys thanks

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        1 Reply Last reply Reply Quote 0
                        • suzzloS Offline
                          suzzlo Moderator @Zdeněk Hruška
                          last edited by

                          @Zdeněk-Hruška iOS or Android?

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                          • Zdeněk HruškaZ Offline
                            Zdeněk Hruška Bronze Member @suzzlo
                            last edited by

                            @suzzlo iOS

                            suzzloS 1 Reply Last reply Reply Quote 0
                            • suzzloS Offline
                              suzzlo Moderator @Zdeněk Hruška
                              last edited by

                              @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                              Suunto: Race, S9Peak, Spartan Sport Wrist
                              Garmin: FR745, Edge 530
                              SA topics:

                              • Guides - https://forum.suunto.com/tags/guides
                              ? 1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User @suzzlo
                                last edited by

                                @suzzlo My flat HR was produced from Android

                                suzzloS 1 Reply Last reply Reply Quote 0
                                • suzzloS Offline
                                  suzzlo Moderator @Guest
                                  last edited by

                                  @Yannis-Belouris After Dimitros message of “all issues corrected?”

                                  Suunto: Race, S9Peak, Spartan Sport Wrist
                                  Garmin: FR745, Edge 530
                                  SA topics:

                                  • Guides - https://forum.suunto.com/tags/guides
                                  ? 1 Reply Last reply Reply Quote 1
                                  • ? Offline
                                    A Former User @suzzlo
                                    last edited by A Former User

                                    @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                    Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                    EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                    Will make on with polar again in a few hours

                                    Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                                    • Zdeněk HruškaZ Offline
                                      Zdeněk Hruška Bronze Member @Guest
                                      last edited by

                                      @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

                                      1 Reply Last reply Reply Quote 0
                                      • cosme.costaC Offline
                                        cosme.costa @Guest
                                        last edited by

                                        @Yannis-Belouris said in Strava issues fixes:

                                        @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                        Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                        EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                        Will make on with polar again in a few hours

                                        My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @cosme.costa
                                          last edited by

                                          @cosmecosta correct

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          1 Reply Last reply Reply Quote 1
                                          • jumalcaJ Offline
                                            jumalca
                                            last edited by

                                            Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                                            Maybe my band is broken, but all the values are different.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy