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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • F Offline
      fleshymutant Silver Members
      last edited by

      Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

      Maybe this has to do with where this data is stored in the backend?

      Suunto 9 Baro Titanium
      iOS 13.1

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      • herlasH Offline
        herlas Silver Members
        last edited by

        Did 8k run today and HR is there for me now, using polar H10

        SRS Ti
        A3P (drill mode for pool swimming 🤦🤷)
        Galaxy Z Flip 3 / Galaxy S24+

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        • suzzloS Online
          suzzlo Moderator
          last edited by suzzlo

          Today Interval Running:

          • SSSW (2.5.18)
          • HR Polar H7
            Screenshot_20181212-080447.png
          • SA (Android 3.54.1)
          • Stryd (1.1.8)

          Strava: https://strava.app.link/zeKScDA6zS
          SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

          HR is there

          Screenshot_20181212-075946.png

          Laps are there, and seems to be correct

          Screenshot_20181212-080104.png

          Suunto: Race, S9Peak, Spartan Sport Wrist
          Garmin: FR745, Edge 530
          SA topics:

          • Guides - https://forum.suunto.com/tags/guides
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          • Zdeněk HruškaZ Online
            Zdeněk Hruška Bronze Member
            last edited by

            Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

            suzzloS 1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              Keep the posts coming guys thanks

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

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              • suzzloS Online
                suzzlo Moderator @Zdeněk Hruška
                last edited by

                @Zdeněk-Hruška iOS or Android?

                Suunto: Race, S9Peak, Spartan Sport Wrist
                Garmin: FR745, Edge 530
                SA topics:

                • Guides - https://forum.suunto.com/tags/guides
                Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                • Zdeněk HruškaZ Online
                  Zdeněk Hruška Bronze Member @suzzlo
                  last edited by

                  @suzzlo iOS

                  suzzloS 1 Reply Last reply Reply Quote 0
                  • suzzloS Online
                    suzzlo Moderator @Zdeněk Hruška
                    last edited by

                    @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    ? 1 Reply Last reply Reply Quote 0
                    • ? Offline
                      A Former User @suzzlo
                      last edited by

                      @suzzlo My flat HR was produced from Android

                      suzzloS 1 Reply Last reply Reply Quote 0
                      • suzzloS Online
                        suzzlo Moderator @Guest
                        last edited by

                        @Yannis-Belouris After Dimitros message of “all issues corrected?”

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        ? 1 Reply Last reply Reply Quote 1
                        • ? Offline
                          A Former User @suzzlo
                          last edited by A Former User

                          @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                          Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                          EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                          Will make on with polar again in a few hours

                          Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                          • Zdeněk HruškaZ Online
                            Zdeněk Hruška Bronze Member @Guest
                            last edited by

                            @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

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                            • cosme.costaC Offline
                              cosme.costa @Guest
                              last edited by

                              @Yannis-Belouris said in Strava issues fixes:

                              @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                              Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                              EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                              Will make on with polar again in a few hours

                              My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @cosme.costa
                                last edited by

                                @cosmecosta correct

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

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                                • jumalcaJ Offline
                                  jumalca
                                  last edited by

                                  Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                                  Maybe my band is broken, but all the values are different.

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                                  • jumalcaJ Offline
                                    jumalca
                                    last edited by

                                    Screenshot_20181212-161239.png Screenshot_20181212-161316.png
                                    These are the graphs about the pace.

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                                    • F Offline
                                      fleshymutant Silver Members
                                      last edited by

                                      So here are some testing I’ll run today.

                                      • External HR with Stryd
                                      • External HR without Stryd
                                      • Internal HR with Stryd
                                      • Internal HR without Stryd

                                      What am I missing?

                                      Suunto 9 Baro Titanium
                                      iOS 13.1

                                      Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator @fleshymutant
                                        last edited by

                                        @fleshymutant I am getting only avg power on the mobile site and no power data on the website. Not much use for Stryd+Strava.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        F 1 Reply Last reply Reply Quote 0
                                        • stromdiddilyS Offline
                                          stromdiddily Gold Members
                                          last edited by

                                          Same HR problem with this morning’s run. FWIW - I have never had lap data work in Strava, manual or auto.

                                          Android
                                          S9
                                          Polar H7

                                          Screenshot_20181212-093720.png

                                          Screenshot_20181212-093736.png

                                          Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                          User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                          ? 1 Reply Last reply Reply Quote 0
                                          • ? Offline
                                            A Former User @stromdiddily
                                            last edited by A Former User

                                            Second test for HR wrist S9 wHR.
                                            HR is transferred.
                                            However, something funky happened at the end. I made a long pause there. The graphs start to divert
                                            Screenshot_2018-12-12 Evening Run Run Strava.png
                                            Screenshot_20181212-204540_Suunto.jpg

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