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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • F Offline
      fleshymutant Silver Members
      last edited by

      Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

      Maybe this has to do with where this data is stored in the backend?

      Suunto 9 Baro Titanium
      iOS 13.1

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      • herlasH Offline
        herlas Silver Members
        last edited by

        Did 8k run today and HR is there for me now, using polar H10

        SRS Ti
        SRun (primarily road runner so testing SRun is a must ;))
        A3P (drill mode for pool swimming 🤦🤷)
        Galaxy Z Flip 3 / Galaxy S24+

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        • suzzloS Offline
          suzzlo Moderator
          last edited by suzzlo

          Today Interval Running:

          • SSSW (2.5.18)
          • HR Polar H7
            Screenshot_20181212-080447.png
          • SA (Android 3.54.1)
          • Stryd (1.1.8)

          Strava: https://strava.app.link/zeKScDA6zS
          SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

          HR is there

          Screenshot_20181212-075946.png

          Laps are there, and seems to be correct

          Screenshot_20181212-080104.png

          Suunto: Race, S9Peak, Spartan Sport Wrist
          Garmin: FR745, Edge 530
          SA topics:

          • Guides - https://forum.suunto.com/tags/guides
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          • Zdeněk HruškaZ Offline
            Zdeněk Hruška Bronze Member
            last edited by

            Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

            suzzloS 1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              Keep the posts coming guys thanks

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

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              • suzzloS Offline
                suzzlo Moderator @Zdeněk Hruška
                last edited by

                @Zdeněk-Hruška iOS or Android?

                Suunto: Race, S9Peak, Spartan Sport Wrist
                Garmin: FR745, Edge 530
                SA topics:

                • Guides - https://forum.suunto.com/tags/guides
                Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                • Zdeněk HruškaZ Offline
                  Zdeněk Hruška Bronze Member @suzzlo
                  last edited by

                  @suzzlo iOS

                  suzzloS 1 Reply Last reply Reply Quote 0
                  • suzzloS Offline
                    suzzlo Moderator @Zdeněk Hruška
                    last edited by

                    @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    ? 1 Reply Last reply Reply Quote 0
                    • ? Offline
                      A Former User @suzzlo
                      last edited by

                      @suzzlo My flat HR was produced from Android

                      suzzloS 1 Reply Last reply Reply Quote 0
                      • suzzloS Offline
                        suzzlo Moderator @Guest
                        last edited by

                        @Yannis-Belouris After Dimitros message of “all issues corrected?”

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        ? 1 Reply Last reply Reply Quote 1
                        • ? Offline
                          A Former User @suzzlo
                          last edited by A Former User

                          @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                          Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                          EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                          Will make on with polar again in a few hours

                          Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                          • Zdeněk HruškaZ Offline
                            Zdeněk Hruška Bronze Member @Guest
                            last edited by

                            @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

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                            • cosme.costaC Offline
                              cosme.costa @Guest
                              last edited by

                              @Yannis-Belouris said in Strava issues fixes:

                              @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                              Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                              EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                              Will make on with polar again in a few hours

                              My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @cosme.costa
                                last edited by

                                @cosmecosta correct

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

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                                • jumalcaJ Offline
                                  jumalca
                                  last edited by

                                  Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                                  Maybe my band is broken, but all the values are different.

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                                  • jumalcaJ Offline
                                    jumalca
                                    last edited by

                                    Screenshot_20181212-161239.png Screenshot_20181212-161316.png
                                    These are the graphs about the pace.

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                                    • F Offline
                                      fleshymutant Silver Members
                                      last edited by

                                      So here are some testing I’ll run today.

                                      • External HR with Stryd
                                      • External HR without Stryd
                                      • Internal HR with Stryd
                                      • Internal HR without Stryd

                                      What am I missing?

                                      Suunto 9 Baro Titanium
                                      iOS 13.1

                                      Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator @fleshymutant
                                        last edited by

                                        @fleshymutant I am getting only avg power on the mobile site and no power data on the website. Not much use for Stryd+Strava.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        F 1 Reply Last reply Reply Quote 0
                                        • stromdiddilyS Offline
                                          stromdiddily Gold Members
                                          last edited by

                                          Same HR problem with this morning’s run. FWIW - I have never had lap data work in Strava, manual or auto.

                                          Android
                                          S9
                                          Polar H7

                                          Screenshot_20181212-093720.png

                                          Screenshot_20181212-093736.png

                                          Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                          User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                          ? 1 Reply Last reply Reply Quote 0
                                          • ? Offline
                                            A Former User @stromdiddily
                                            last edited by A Former User

                                            Second test for HR wrist S9 wHR.
                                            HR is transferred.
                                            However, something funky happened at the end. I made a long pause there. The graphs start to divert
                                            Screenshot_2018-12-12 Evening Run Run Strava.png
                                            Screenshot_20181212-204540_Suunto.jpg

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