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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • jwibergJ Offline
      jwiberg
      last edited by

      I tested and it was right for me with Polar H7 sensor.

      1 Reply Last reply Reply Quote 0
      • F Offline
        fleshymutant Silver Members
        last edited by

        I have a Polar H7 and this did not work for me. Flat line like others have reported.

        https://www.strava.com/activities/2012162754

        Suunto 9 Baro Titanium
        iOS 13.1

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        • suzzloS Offline
          suzzlo Moderator
          last edited by suzzlo

          Strange, today I do squash workout, with SSSW + Polar HR, and I have data

          Screenshot_20181211-215213.png

          Screenshot_20181211-215327.png

          https://app.suunto.com/move/suzzlo/5c100b05e883bf717250a2f0

          Suunto: Race, S9Peak, Spartan Sport Wrist
          Garmin: FR745, Edge 530
          SA topics:

          • Guides - https://forum.suunto.com/tags/guides
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          • F Offline
            fleshymutant Silver Members
            last edited by

            Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

            Maybe this has to do with where this data is stored in the backend?

            Suunto 9 Baro Titanium
            iOS 13.1

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            • herlasH Offline
              herlas Silver Members
              last edited by

              Did 8k run today and HR is there for me now, using polar H10

              SRS Ti
              SRun (primarily road runner so testing SRun is a must ;))
              A3P (drill mode for pool swimming 🤦🤷)
              Galaxy Z Flip 3 / Galaxy S24+

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              • suzzloS Offline
                suzzlo Moderator
                last edited by suzzlo

                Today Interval Running:

                • SSSW (2.5.18)
                • HR Polar H7
                  Screenshot_20181212-080447.png
                • SA (Android 3.54.1)
                • Stryd (1.1.8)

                Strava: https://strava.app.link/zeKScDA6zS
                SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

                HR is there

                Screenshot_20181212-075946.png

                Laps are there, and seems to be correct

                Screenshot_20181212-080104.png

                Suunto: Race, S9Peak, Spartan Sport Wrist
                Garmin: FR745, Edge 530
                SA topics:

                • Guides - https://forum.suunto.com/tags/guides
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                • Zdeněk HruškaZ Offline
                  Zdeněk Hruška Bronze Member
                  last edited by

                  Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

                  suzzloS 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by

                    Keep the posts coming guys thanks

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

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                    • suzzloS Offline
                      suzzlo Moderator @Zdeněk Hruška
                      last edited by

                      @Zdeněk-Hruška iOS or Android?

                      Suunto: Race, S9Peak, Spartan Sport Wrist
                      Garmin: FR745, Edge 530
                      SA topics:

                      • Guides - https://forum.suunto.com/tags/guides
                      Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                      • Zdeněk HruškaZ Offline
                        Zdeněk Hruška Bronze Member @suzzlo
                        last edited by

                        @suzzlo iOS

                        suzzloS 1 Reply Last reply Reply Quote 0
                        • suzzloS Offline
                          suzzlo Moderator @Zdeněk Hruška
                          last edited by

                          @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          ? 1 Reply Last reply Reply Quote 0
                          • ? Offline
                            A Former User @suzzlo
                            last edited by

                            @suzzlo My flat HR was produced from Android

                            suzzloS 1 Reply Last reply Reply Quote 0
                            • suzzloS Offline
                              suzzlo Moderator @Guest
                              last edited by

                              @Yannis-Belouris After Dimitros message of “all issues corrected?”

                              Suunto: Race, S9Peak, Spartan Sport Wrist
                              Garmin: FR745, Edge 530
                              SA topics:

                              • Guides - https://forum.suunto.com/tags/guides
                              ? 1 Reply Last reply Reply Quote 1
                              • ? Offline
                                A Former User @suzzlo
                                last edited by A Former User

                                @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                Will make on with polar again in a few hours

                                Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                                • Zdeněk HruškaZ Offline
                                  Zdeněk Hruška Bronze Member @Guest
                                  last edited by

                                  @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

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                                  • cosme.costaC Offline
                                    cosme.costa @Guest
                                    last edited by

                                    @Yannis-Belouris said in Strava issues fixes:

                                    @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                    Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                    EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                    Will make on with polar again in a few hours

                                    My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @cosme.costa
                                      last edited by

                                      @cosmecosta correct

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

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                                      • jumalcaJ Offline
                                        jumalca
                                        last edited by

                                        Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                                        Maybe my band is broken, but all the values are different.

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                                        • jumalcaJ Offline
                                          jumalca
                                          last edited by

                                          Screenshot_20181212-161239.png Screenshot_20181212-161316.png
                                          These are the graphs about the pace.

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                                          • F Offline
                                            fleshymutant Silver Members
                                            last edited by

                                            So here are some testing I’ll run today.

                                            • External HR with Stryd
                                            • External HR without Stryd
                                            • Internal HR with Stryd
                                            • Internal HR without Stryd

                                            What am I missing?

                                            Suunto 9 Baro Titanium
                                            iOS 13.1

                                            Brad_OlwinB 1 Reply Last reply Reply Quote 0
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