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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • F Offline
      fleshymutant Silver Members
      last edited by

      I have a Polar H7 and this did not work for me. Flat line like others have reported.

      https://www.strava.com/activities/2012162754

      Suunto 9 Baro Titanium
      iOS 13.1

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      • suzzloS Offline
        suzzlo Moderator
        last edited by suzzlo

        Strange, today I do squash workout, with SSSW + Polar HR, and I have data

        Screenshot_20181211-215213.png

        Screenshot_20181211-215327.png

        https://app.suunto.com/move/suzzlo/5c100b05e883bf717250a2f0

        Suunto: Race, S9Peak, Spartan Sport Wrist
        Garmin: FR745, Edge 530
        SA topics:

        • Guides - https://forum.suunto.com/tags/guides
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        • F Offline
          fleshymutant Silver Members
          last edited by

          Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

          Maybe this has to do with where this data is stored in the backend?

          Suunto 9 Baro Titanium
          iOS 13.1

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          • herlasH Online
            herlas Silver Members
            last edited by

            Did 8k run today and HR is there for me now, using polar H10

            SRS Ti
            SRun (primarily road runner so testing SRun is a must ;))
            A3P (drill mode for pool swimming 🤦🤷)
            Galaxy Z Flip 3 / Galaxy S24+

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            • suzzloS Offline
              suzzlo Moderator
              last edited by suzzlo

              Today Interval Running:

              • SSSW (2.5.18)
              • HR Polar H7
                Screenshot_20181212-080447.png
              • SA (Android 3.54.1)
              • Stryd (1.1.8)

              Strava: https://strava.app.link/zeKScDA6zS
              SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

              HR is there

              Screenshot_20181212-075946.png

              Laps are there, and seems to be correct

              Screenshot_20181212-080104.png

              Suunto: Race, S9Peak, Spartan Sport Wrist
              Garmin: FR745, Edge 530
              SA topics:

              • Guides - https://forum.suunto.com/tags/guides
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              • Zdeněk HruškaZ Offline
                Zdeněk Hruška Bronze Member
                last edited by

                Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

                suzzloS 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by

                  Keep the posts coming guys thanks

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

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                  • suzzloS Offline
                    suzzlo Moderator @Zdeněk Hruška
                    last edited by

                    @Zdeněk-Hruška iOS or Android?

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                    • Zdeněk HruškaZ Offline
                      Zdeněk Hruška Bronze Member @suzzlo
                      last edited by

                      @suzzlo iOS

                      suzzloS 1 Reply Last reply Reply Quote 0
                      • suzzloS Offline
                        suzzlo Moderator @Zdeněk Hruška
                        last edited by

                        @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        ? 1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @suzzlo
                          last edited by

                          @suzzlo My flat HR was produced from Android

                          suzzloS 1 Reply Last reply Reply Quote 0
                          • suzzloS Offline
                            suzzlo Moderator @Guest
                            last edited by

                            @Yannis-Belouris After Dimitros message of “all issues corrected?”

                            Suunto: Race, S9Peak, Spartan Sport Wrist
                            Garmin: FR745, Edge 530
                            SA topics:

                            • Guides - https://forum.suunto.com/tags/guides
                            ? 1 Reply Last reply Reply Quote 1
                            • ? Offline
                              A Former User @suzzlo
                              last edited by A Former User

                              @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                              Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                              EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                              Will make on with polar again in a few hours

                              Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                              • Zdeněk HruškaZ Offline
                                Zdeněk Hruška Bronze Member @Guest
                                last edited by

                                @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

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                                • cosme.costaC Offline
                                  cosme.costa @Guest
                                  last edited by

                                  @Yannis-Belouris said in Strava issues fixes:

                                  @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                  Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                  EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                  Will make on with polar again in a few hours

                                  My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @cosme.costa
                                    last edited by

                                    @cosmecosta correct

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

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                                    • jumalcaJ Offline
                                      jumalca
                                      last edited by

                                      Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                                      Maybe my band is broken, but all the values are different.

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                                      • jumalcaJ Offline
                                        jumalca
                                        last edited by

                                        Screenshot_20181212-161239.png Screenshot_20181212-161316.png
                                        These are the graphs about the pace.

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                                        • F Offline
                                          fleshymutant Silver Members
                                          last edited by

                                          So here are some testing I’ll run today.

                                          • External HR with Stryd
                                          • External HR without Stryd
                                          • Internal HR with Stryd
                                          • Internal HR without Stryd

                                          What am I missing?

                                          Suunto 9 Baro Titanium
                                          iOS 13.1

                                          Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @fleshymutant
                                            last edited by

                                            @fleshymutant I am getting only avg power on the mobile site and no power data on the website. Not much use for Stryd+Strava.

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            F 1 Reply Last reply Reply Quote 0
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