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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • F Offline
      fleshymutant Silver Members
      last edited by

      I have a Polar H7 and this did not work for me. Flat line like others have reported.

      https://www.strava.com/activities/2012162754

      Suunto 9 Baro Titanium
      iOS 13.1

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      • suzzloS Offline
        suzzlo Moderator
        last edited by suzzlo

        Strange, today I do squash workout, with SSSW + Polar HR, and I have data

        Screenshot_20181211-215213.png

        Screenshot_20181211-215327.png

        https://app.suunto.com/move/suzzlo/5c100b05e883bf717250a2f0

        Suunto: Race, S9Peak, Spartan Sport Wrist
        Garmin: FR745, Edge 530
        SA topics:

        • Guides - https://forum.suunto.com/tags/guides
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        • F Offline
          fleshymutant Silver Members
          last edited by

          Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

          Maybe this has to do with where this data is stored in the backend?

          Suunto 9 Baro Titanium
          iOS 13.1

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          • herlasH Offline
            herlas Silver Members
            last edited by

            Did 8k run today and HR is there for me now, using polar H10

            SRS Ti
            A3P (drill mode for pool swimming 🤦🤷)
            Galaxy Z Flip 3 / Galaxy S24+

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            • suzzloS Offline
              suzzlo Moderator
              last edited by suzzlo

              Today Interval Running:

              • SSSW (2.5.18)
              • HR Polar H7
                Screenshot_20181212-080447.png
              • SA (Android 3.54.1)
              • Stryd (1.1.8)

              Strava: https://strava.app.link/zeKScDA6zS
              SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

              HR is there

              Screenshot_20181212-075946.png

              Laps are there, and seems to be correct

              Screenshot_20181212-080104.png

              Suunto: Race, S9Peak, Spartan Sport Wrist
              Garmin: FR745, Edge 530
              SA topics:

              • Guides - https://forum.suunto.com/tags/guides
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              • Zdeněk HruškaZ Offline
                Zdeněk Hruška Bronze Member
                last edited by

                Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

                suzzloS 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by

                  Keep the posts coming guys thanks

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

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                  • suzzloS Offline
                    suzzlo Moderator @Zdeněk Hruška
                    last edited by

                    @Zdeněk-Hruška iOS or Android?

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                    • Zdeněk HruškaZ Offline
                      Zdeněk Hruška Bronze Member @suzzlo
                      last edited by

                      @suzzlo iOS

                      suzzloS 1 Reply Last reply Reply Quote 0
                      • suzzloS Offline
                        suzzlo Moderator @Zdeněk Hruška
                        last edited by

                        @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        ? 1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @suzzlo
                          last edited by

                          @suzzlo My flat HR was produced from Android

                          suzzloS 1 Reply Last reply Reply Quote 0
                          • suzzloS Offline
                            suzzlo Moderator @Guest
                            last edited by

                            @Yannis-Belouris After Dimitros message of “all issues corrected?”

                            Suunto: Race, S9Peak, Spartan Sport Wrist
                            Garmin: FR745, Edge 530
                            SA topics:

                            • Guides - https://forum.suunto.com/tags/guides
                            ? 1 Reply Last reply Reply Quote 1
                            • ? Offline
                              A Former User @suzzlo
                              last edited by A Former User

                              @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                              Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                              EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                              Will make on with polar again in a few hours

                              Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                              • Zdeněk HruškaZ Offline
                                Zdeněk Hruška Bronze Member @Guest
                                last edited by

                                @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

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                                • cosme.costaC Offline
                                  cosme.costa @Guest
                                  last edited by

                                  @Yannis-Belouris said in Strava issues fixes:

                                  @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                  Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                  EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                  Will make on with polar again in a few hours

                                  My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @cosme.costa
                                    last edited by

                                    @cosmecosta correct

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

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                                    • jumalcaJ Offline
                                      jumalca
                                      last edited by

                                      Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                                      Maybe my band is broken, but all the values are different.

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                                      • jumalcaJ Offline
                                        jumalca
                                        last edited by

                                        Screenshot_20181212-161239.png Screenshot_20181212-161316.png
                                        These are the graphs about the pace.

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                                        • F Offline
                                          fleshymutant Silver Members
                                          last edited by

                                          So here are some testing I’ll run today.

                                          • External HR with Stryd
                                          • External HR without Stryd
                                          • Internal HR with Stryd
                                          • Internal HR without Stryd

                                          What am I missing?

                                          Suunto 9 Baro Titanium
                                          iOS 13.1

                                          Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @fleshymutant
                                            last edited by

                                            @fleshymutant I am getting only avg power on the mobile site and no power data on the website. Not much use for Stryd+Strava.

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            F 1 Reply Last reply Reply Quote 0
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