Software Update 2.48.16 (2025 November Rain release)

Ecki D.

@2b2bff @Egika - Yes, that’s my impression as well. Once the sensors switch off, it probably triggers the whole ‘off-skin mode’ logic. Kind of a chicken-and-egg situation that only Suunto can really sort out — is it falsely detecting no skin contact, or are the sensors shutting down for some other reason?

Just to add my perspective:
It’s frustrating that a basic issue like the nightly sensor shutdown is still around. This isn’t an isolated case — several users report the same behaviour, and it has a real impact on sleep/HRV tracking.

The watch is great in many ways, but when such a core function keeps failing, it becomes hard to trust the device long term. Some users even joked at me that the only reliable “solution” is to return the watch after 11 months and hope the next model fixes it — which says a lot about how long this problem has been known.

It would be really appreciated if Suunto could take a closer look and address this properly. The hardware seems capable; it feels like a firmware issue that should be solvable.

Matúš

@Ecki-D. said in Software Update 2.48.16 (2025 November Rain release):

9PP WHR 24/7 stopped working during night again

A shiver runs down my spine…

Currently, @Jaxxdu (https://forum.suunto.com/post/180232) and you had (again) the “pleasure” of this bug… Very very well! So, I’m waiting for it.

Stanislav Damjanov

I had another swim session today, once again watch missed 8-10 25m distances in 2500m. It is quite frustrating, last year in June before firmware update which supposed to fix swim style detection it was quite accurate, it was often that even one distance wasn’t missed for thewhole session. After that update it was worse but it was acceptible to miss few distances, but now it’s a disaster.

v.sacre

I still don’ t understand how to see new running metrics (ground contact etc).
I use Vertical 2 with latest firmware, with or without Stryd, with or without custom mode and in all cases I don’t see those metrics…

OutdoorMan

@v.sacre I don’t have these on watch screen but these details are visible in the activity summary after you finish a run or in Stats in the app. Do you see this?

v.sacre

@OutdoorMan nope it is not present in the app

strain

@Ecki-D. I’m waiting for a solid Q4 software update otherwise my race 2 is an expensive paperweight.

2b2bff

A little episode on sleep tracking. This has been the last night for my watch:

What really happened is that I woke up because of a cough coming up. I stood up, went to the bathroom to not disturb my sleeping wife. This is represented by the first of the spikes. Then I went to bed again. A couple of minutes later I felt the coughing coming back, so I stood up again, went to the kitchen to make a cup of tea. Stayed there for almost an hour before going back to sleep again. This timeframe is surrounded by the other two spikes. I needed another half an hour or so to really sleep again.

This can be somewhat seen if we look at the HR at the same time…

At the end I woke up about 08:38. So, currently sleep tracking is very generous and usually overestimates sleep. It has been better in the past…

Dareo

@2b2bff I haven’t seen those screens before. Where are they in the app? Maybe they’re not available to me because I use a 9PP.

2b2bff

@Dareo iOS app. Sleep per day… But I don’t know what the 9PP limitations are…

A Former User

@2b2bff Same behavior, perhaps slightly worse on Suunto Run, reported some time ago.

Stavrogin

@2b2bff Thank you thank you thank you thank you thank you so so so so much!

I could not figure out why my sleep tracking was such a mess until I saw this picture. I was looking at the heart rate separately in the heart rate block, but as I look at my heart rate in my sleep tracking I am seeing exactly the same thing. I get why tracking has been so so bad. It’s the OHR.

2b2bff

@Stavrogin ehm, not exactly. Sleep tracking is done only by watching your movement, not your heart rate. HR is tracked the same time, but not taken into account - at least according to the manual…
Maybe it was better if HR is interpreted as well…

Stavrogin

@2b2bff I’m wondering if they are connected with Suunto. I understand what you’re saying but so many people have had issues with Suunto sleep tracking maybe this is the reason we never figured out.

Dareo

@2b2bff Thanks. Still don’t find it so maybe that info isn’t available for the 9PP or the Android app.

Mads Hintz-Madsen

@Dareo said in Software Update 2.48.16 (2025 November Rain release):

@2b2bff Thanks. Still don’t find it so maybe that info isn’t available for the 9PP or the Android app.

At least it is available in the Android app but you need to activate it:

Elmiuel

Hi everyone. Yesterday I experienced what I described…on a road bike, and I had a Suunto heart rate monitor, power meter, and live tracking (app) connected, which adds up to three Bluetooth connections…the beeps and alerts kept coming…
Halfway through the ride, after a pause, I decided to leave the live tracking (app). The connection disconnected, and since then, the beeps or alerts have stopped… V2 watch and I don’t have a phantom list of sensors, only a belt and bike power meter.

The_77

@Dareo not for 9PP, a few of our sleep stats on the app have been taken from us recently unfortunately (HR graph, total deep sleep and time awake all gone).

Dareo

@Mads-Hintz-Madsen Thanks. I already have Sleep Tracking and all the associated options activated. Just had a look and still not there. According to @The_77 it’s not available for the 9PP.

Dareo

@The_77 Well shiiiiiiiiiiiiiiiiit.