"Empty watch icon" - Vertical V1 not fully syncing unless I reboot my Galaxy
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My Vertical synced flawlessly for a couple of months, since a couple of days or a bit loner, however, the Suunto App only shows an “empty watch” symbol in the upper left corner:
and a completely empty screen after I tap it. The watch still receives notifications (so the issue might be the same as this, all I can add is that in my case, the problem is gone right after I reboot the phone and comes back “sometime later”. Turning bluetooth off and on again doesn’t help either.
Android 16 “Samsung latest” on a Galaxy A54
Suunto App 6.5.7 (6005007)
Vertical Firmware 2.48.16Maybe this behavior already started to happen after that firmware update. Is it possible to downgrade to cross-check?
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A Armin M referenced this topic
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Meanwhile, I downgraded to firmware 2.44.52 (see here for how that works) but also had to reboot android for the problem to “go away”. We’ll see if it remains “fixed” in which case firmware 2.48.16 would be the reason.
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A Armin M referenced this topic
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@Armin-M Commenting to follow the topic, I have the exact same issue on my Race S and Pixel 9.
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Same problem with Race 2. You don’t need to reboot the phone, just “force stop” the SA.
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@Armin-M Same here, also with Race S, so it seems Suunto App bug related and not watch software related.
Reboot phone is not necessary, you can “simply” stop and reopen Suunto App.
