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    "Empty watch icon" - Vertical V1 not fully syncing unless I reboot my Galaxy

    Scheduled Pinned Locked Moved Suunto Vertical
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    • A Offline
      Armin M @Armin M
      last edited by

      Meanwhile, I downgraded to firmware 2.44.52 (see here for how that works) but also had to reboot android for the problem to “go away”. We’ll see if it remains “fixed” in which case firmware 2.48.16 would be the reason.

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      • A Armin M referenced this topic
      • Axel BuronA Offline
        Axel Buron @Armin M
        last edited by

        @Armin-M Commenting to follow the topic, I have the exact same issue on my Race S and Pixel 9.

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        • MdzOttM Offline
          MdzOtt
          last edited by

          Same problem with Race 2. You don’t need to reboot the phone, just “force stop” the SA.

          R2
          S9 Baro
          SA on Android
          Ambit 3 Peak
          Ambit 2 Sapphire

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          • jjpazJ Offline
            jjpaz Bronze Member @Armin M
            last edited by

            @Armin-M Same here, also with Race S, so it seems Suunto App bug related and not watch software related.
            Reboot phone is not necessary, you can “simply” stop and reopen Suunto App.

            Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S, Suunto Race 2 Ti.

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            • MdzOttM Offline
              MdzOtt @jjpaz
              last edited by

              @jjpaz I am not 100 % sure if it SA or the watch f/w. Some people reported that they downgraded their watches to a previous f/w and the problem went away. Regardless, it is something that Suunto should fix.

              R2
              S9 Baro
              SA on Android
              Ambit 3 Peak
              Ambit 2 Sapphire

              T 1 Reply Last reply Reply Quote 1
              • T Offline
                tomkys @MdzOtt
                last edited by tomkys

                @MdzOtt Same issue here. I’m using Suunto 9 Peak (long time no firmware update) so it seems to be 100% SA related.

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                • AudaxjoeA Offline
                  Audaxjoe
                  last edited by

                  I have had the blank watch sync issues with V2 so guessing it is SA related. I heard someone say you can restart SA and this will solve the issue without restarting the phone.

                  I only had this happen once and restarted the phone.

                  Suunto Vertical
                  Suunto 9 BARO
                  Garmin Fenix 3, 5
                  Suunto Vector

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                  • MdzOttM Offline
                    MdzOtt @Audaxjoe
                    last edited by

                    @Audaxjoe correct; you can “force stop” the app (SA) and it helps.
                    Btw. I had this problem for a while, but it disappeared around two weeks ago. Maybe, the new version of SA solved it

                    R2
                    S9 Baro
                    SA on Android
                    Ambit 3 Peak
                    Ambit 2 Sapphire

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                    • MdzOttM Offline
                      MdzOtt
                      last edited by

                      Has this been officially resolved? I don’t see it anymore on R2

                      R2
                      S9 Baro
                      SA on Android
                      Ambit 3 Peak
                      Ambit 2 Sapphire

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                      • V Offline
                        vinc14 Bronze Member @Armin M
                        last edited by

                        @Armin-M
                        Restart the App should be enough, they said

                        • Suunto Vertical Steel solar All Black and Made in Finnland
                        • Suunto Smart Heart Rate Belt
                        • Suunto Zoop

                        Android APP: 4.100.4


                        Linux (Debian) Laptop (No Windows)

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