Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Intermittent HR band disconnects

    Scheduled Pinned Locked Moved Suunto Vertical
    23 Posts 15 Posters 2.1k Views 17 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Brad_OlwinB Offline
      Brad_Olwin Moderator @alessandro.venezia
      last edited by

      @alessandro.venezia Which HR belt?

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing/Race2Ti

      M A 2 Replies Last reply Reply Quote 0
      • M Offline
        maszop Bronze Member @Brad_Olwin
        last edited by

        I don’t think I’ve ever had a disconnection. Could it be the battery or a worn out belt?

        1 Reply Last reply Reply Quote 0
        • A Offline
          alessandro.venezia @Brad_Olwin
          last edited by

          @Brad_Olwin suunto smart, i’ve tryed new battery and new belt… i had problems since firmare 2.44, with my wife’s race s with 2.43 firmware works flawlessly

          JaakkoKJ 2 Replies Last reply Reply Quote 0
          • JaakkoKJ Offline
            JaakkoK @alessandro.venezia
            last edited by

            @alessandro.venezia Did you find a solution? I’m having exactly this problem of irregular connection with the watch with my belt which I bought about 3 months ago. The problem only started a few weeks ago.

            1 Reply Last reply Reply Quote 0
            • JaakkoKJ Offline
              JaakkoK @alessandro.venezia
              last edited by

              @alessandro.venezia Did you find a solution to this? I’ve had this exact problem now for a couple of weeks with a pretty new heart rate bel (Suunto Smart)

              M 1 Reply Last reply Reply Quote 0
              • M Offline
                MarkusG Bronze Member @JaakkoK
                last edited by

                @JaakkoK I’ve the same issue on my Race. Today it drove me crazy, pretty much every 10-20s it disconnected and reconnected again. This time it was a Polar OH1 but it also happened to my chest-belt with a lower frequency though.
                I already replaced battery in my chest-belt 2 times since the infamous Q2-firmware release. The battery-drain of the belt is insane high since then. The Polar OH1 was charged to 100% before the run.
                There is something fundamentally wrong with the BLE handling. Yesterday I turned on the OH1 while sitting at the desk, the Suunto Race immediately connected to the OH1 although it was sitting in watchface (a beep on the watch, OH1 was no longer reachable from device I wanted to use it with).

                I really hope for the next firmware release…

                SquirrelS 1 Reply Last reply Reply Quote 1
                • SquirrelS Offline
                  Squirrel Bronze Member @MarkusG
                  last edited by

                  @MarkusG said in Intermittent HR band disconnects:

                  There is something fundamentally wrong with the BLE handling. Yesterday I turned on the OH1 while sitting at the desk, the Suunto Race immediately connected to the OH1 although it was sitting in watchface

                  There is and Suunto knows about it. If and when they fix it, remains to be seen.
                  Have you tried restarting the watch to see if it still connects to the sensor outside of sport activity?

                  M 1 Reply Last reply Reply Quote 0
                  • M Offline
                    MarkusG Bronze Member @Squirrel
                    last edited by

                    Have you tried restarting the watch to see if it still connects to the sensor outside of sport activity?

                    Yes, that helped. I was able to continue working with the BLE stack on the embedded device I currently work on 😉
                    Before restart the Race was always “stealing” the connection.
                    And I like using the Polar OH1 as a test-device, so the good thing was that it showed me that there is still something left running in the Race that tries to reach a sensor. I had a run with the very same sensor a few hours before.

                    herlasH 1 Reply Last reply Reply Quote 1
                    • herlasH Offline
                      herlas Silver Members @MarkusG
                      last edited by herlas

                      @MarkusG in the next firmware update, sensor pairing will receive same major overhaul and hopefully that will get also fix issues seen with previous updates as well 😉

                      SRS Ti
                      SRun (primarily road runner so testing SRun is a must ;))
                      A3P (drill mode for pool swimming 🤦🤷)
                      Galaxy Z Flip 3 / Galaxy S24+

                      JaakkoKJ 1 Reply Last reply Reply Quote 2
                      • JaakkoKJ Offline
                        JaakkoK @herlas
                        last edited by

                        @MarkusG Ok, so getting another belt (other brand) won’t solve the issue then? It seems like I’ll have to settle with wrist HR until Suunto fixes this. Disappointing.

                        1 Reply Last reply Reply Quote 1
                        • SuperFlo75S Offline
                          SuperFlo75 Silver Members Bronze Member
                          last edited by

                          I have this issue you described with my SV1… it appeared after the last firmware update. I used two belts, one was really new, both belts the same crazy behavior. In my opinion, it’s the watch firmware.

                          Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                          Suunto Wing
                          Suunto 9 Peak Pro Titanium (owns my wife now)
                          Suunto Spartan Ultra
                          SA iOS 3.6.1 (21050)
                          Instagram @superflo75

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post

                          Suunto Terms | Privacy Policy