SuuntoPlus Guides are not syncing

2b2bff

I had this issue before, but in connection with “My Plan”. Now I only use TrainAsOne and it happened again. All Guides are in the “not on watch” section in the Suunto App. On the watch I have older Guides and even a Guide scheduled for today, that has been replaced by another Guide by TrainAsOne. The Replacement cannot be synced from the Suunto App.

12s restart didn’t change anything. App restart didn’t change anything. A manually created interval session can neither be synced.

Last time I did a factory reset. Do I have to do this again?

I wonder if the new year has anything to do with this. Days counting from 01-01 again…

suzzlo

@2b2bff Can you delete the the ones coming from Suunto Plan?
In my experience, other providers like TrainAsOne, Intervals.icu… automatically delete the old Guides in the watch. Unfortunately, Suunto App, does not delete old ones, so they accumulate there until no “more space” (or no more guides allowed) in the watch

BR
Ion

2b2bff

@suzzlo sorry for the misunderstanding, but there are not Suunto “My Plan” Guides this time.
And AFAIK you cannot delete anything from the watch, only via the Suunto App. In the Suunto App all SuuntoPlus Guides are listed as “not on watch”. So, I cannot delete anything…

mando

@2b2bff I have a problem too today syncing activities and workouts with trainasone … suggest to report it in the app as its an SSL certificate that’s expired. I doubt that a reset will help. I sent them this error message that I got on the connection settings…

Activities
554 (certificate_expired) PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed (SuuntoCommsService:439)
Workouts (sent)
1/0 (certificate_expired) PKIX path validation failed: java.security.

2b2bff

@mando the workouts are already in the Suunto App, just not on the watch…

mando

@2b2bff oh I see - different problem!
My issue was fixed yesterday and everyhtign sunching both ways again.