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    No sound after firmware upgrade

    Scheduled Pinned Locked Moved Suunto Vertical 2
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    • OutdoorManO Offline
      OutdoorMan Silver Members @Gizmo666
      last edited by

      @Gizmo666 well first of all, did you try to soft reset the watch? This usually fixes a lot of things. Press and hold the upper button for 12 seconds.

      G 1 Reply Last reply Reply Quote 0
      • G Offline
        Gizmo666 @OutdoorMan
        last edited by

        @OutdoorMan Yes I did. In fact I even did a factory reset. Still no tones, only vibration.

        EgikaE 1 Reply Last reply Reply Quote 0
        • EgikaE Offline
          Egika Platinum Member @Gizmo666
          last edited by

          @Gizmo666 this is strange.

          1. check if DND is off (switch in the control panel)
          2. See, if “Settings - General - Tones - Tones -> All on” does then make the watch beep with every button press.

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

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          • G Offline
            Gizmo666 @Egika
            last edited by

            Did all of that already
            No tone

            EgikaE cosme.costaC 2 Replies Last reply Reply Quote 0
            • EgikaE Offline
              Egika Platinum Member @Gizmo666
              last edited by

              @Gizmo666 strange. I am out of ideas now

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

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              • G Offline
                Gizmo666 @Egika
                last edited by

                @Egika yes and this is the 2nd brandnew watch in 1 week. So is it hardware or software problem? Thats the big question.

                1 Reply Last reply Reply Quote 0
                • cosme.costaC Offline
                  cosme.costa @Gizmo666
                  last edited by cosme.costa

                  @Gizmo666 Have you tried the alarm? Does it work?

                  If the alarm works it means that is something related with the settings if not maybe the beeper is faulty.

                  G 1 Reply Last reply Reply Quote 1
                  • G Offline
                    Gizmo666 @cosme.costa
                    last edited by

                    @cosme.costa yes, tried that. Does not work.

                    cosme.costaC 1 Reply Last reply Reply Quote 0
                    • cosme.costaC Offline
                      cosme.costa @Gizmo666
                      last edited by

                      @Gizmo666 In your case, if you are in the return window I will replace it in the shop where you bought it if not I will open a ticket with Suunto Service department and you will have it repaired in no time. As an example, before Christmas I sent my old S9B to replace the buttons (out of warranty of course) and in 5 days, including weekend I have it at home.

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                      • G Offline
                        Gizmo666 @cosme.costa
                        last edited by

                        @cosme.costa the mistery is solved.
                        My wife said whats that annoying noise coming from your watch. I said your hear that? Yes she said.
                        I’m high tone deaf. Apparently those tones are very high pitched, above 3000Hz. So, too bad but I can’t hear them.

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                        • sartoricS Offline
                          sartoric Moderator
                          last edited by sartoric

                          well, this is pretty interesting 🙂

                          I guess we can summon @Dimitrios-Kanellopoulos or @pavel.samokha to maybe confirm

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