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    No sound after firmware upgrade

    Scheduled Pinned Locked Moved Suunto Vertical 2
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    • G Offline
      Gizmo666 @OutdoorMan
      last edited by

      @OutdoorMan Yes I did. In fact I even did a factory reset. Still no tones, only vibration.

      EgikaE 1 Reply Last reply Reply Quote 0
      • EgikaE Offline
        Egika Platinum Member @Gizmo666
        last edited by

        @Gizmo666 this is strange.

        1. check if DND is off (switch in the control panel)
        2. See, if “Settings - General - Tones - Tones -> All on” does then make the watch beep with every button press.

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

        G 1 Reply Last reply Reply Quote 0
        • G Offline
          Gizmo666 @Egika
          last edited by

          Did all of that already
          No tone

          EgikaE cosme.costaC 2 Replies Last reply Reply Quote 0
          • EgikaE Offline
            Egika Platinum Member @Gizmo666
            last edited by

            @Gizmo666 strange. I am out of ideas now

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

            G 1 Reply Last reply Reply Quote 0
            • G Offline
              Gizmo666 @Egika
              last edited by

              @Egika yes and this is the 2nd brandnew watch in 1 week. So is it hardware or software problem? Thats the big question.

              1 Reply Last reply Reply Quote 0
              • cosme.costaC Offline
                cosme.costa @Gizmo666
                last edited by cosme.costa

                @Gizmo666 Have you tried the alarm? Does it work?

                If the alarm works it means that is something related with the settings if not maybe the beeper is faulty.

                G 1 Reply Last reply Reply Quote 1
                • G Offline
                  Gizmo666 @cosme.costa
                  last edited by

                  @cosme.costa yes, tried that. Does not work.

                  cosme.costaC 1 Reply Last reply Reply Quote 0
                  • cosme.costaC Offline
                    cosme.costa @Gizmo666
                    last edited by

                    @Gizmo666 In your case, if you are in the return window I will replace it in the shop where you bought it if not I will open a ticket with Suunto Service department and you will have it repaired in no time. As an example, before Christmas I sent my old S9B to replace the buttons (out of warranty of course) and in 5 days, including weekend I have it at home.

                    G 1 Reply Last reply Reply Quote 0
                    • G Offline
                      Gizmo666 @cosme.costa
                      last edited by

                      @cosme.costa the mistery is solved.
                      My wife said whats that annoying noise coming from your watch. I said your hear that? Yes she said.
                      I’m high tone deaf. Apparently those tones are very high pitched, above 3000Hz. So, too bad but I can’t hear them.

                      1 Reply Last reply Reply Quote 0
                      • sartoricS Offline
                        sartoric Moderator
                        last edited by sartoric

                        well, this is pretty interesting 🙂

                        I guess we can summon @Dimitrios-Kanellopoulos or @pavel.samokha to maybe confirm

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