Constant crashes
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Hey guys,
SInce roughly 2 weeks, my Suunto 9 peak pro is acting odly (running latest available software):- It all started last week when I set an alarm early morning, the watch didn’t wake me, and I woke up to the watch “off”
- I first thought it was a bug related to alarms, but I tried setting various alarms without issues
- the next day i again woke up to a watch off (despite having set no alarms)
- Then i got again the issue of seeing the HR sensor turning off by itself, only fixed by rebooting
- having another crash after a run, i completely reset the watch to factory settings
- i “thought” It fixed the problem, but again today after a run, the watch turned itself of for no reasons…
I sent on multiple occasions the logs, could someone please take a look ? its really frustrating !
Cheers
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@Elipsus, hi, considering the same old advice you could get from posting such an issue, in the meantime, I would simply downgrade to the latest stable firmware.
With the latest firmware, the back light feature on my watch somehow broke, and I’m not alone. Did we post about it? Yes, we did. Did we get an acknowledgement? No, we didn’t.
So, I downgraded the watch and saved a month, for now, of frustration.
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sunnto 9 peak pro: since the last update the heart rate measurement stops. I did a soft reset, it doesn’t help. It doesn’t measure even when exercising. thanks Suunto.
This whole brand is a bunch of bugs. A joke in 2026. constantly recurring bugs. but, add a few more non-working functions. I will not restore the watch to the previous update. -
@Elipsus Does the watch crash (and restart) or does it turn off (and stay off)?
How is the battery status?I don’t think this is firmware related - other watches don’t behave like this. More likely something is broken…
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I have the same problem on my s9pp…
sometimes heart rate measurement stops. soft reset solve this issue but during the exercice the watch stops totaly (no screen…). A new hard reset is needed.
for information, battery was around 50% -
@Egika It just stops.
I did try to fully charge It (100% and stayed 1 hour more on the charger)
I don’t really know about battery health, it last around 1 week with 5 hours of training -
@Elipsus so it’s freezing…?
I would send it in for repair if this is not solved with a soft or hard reset. -
@Egika It shut down, and i have to boot It up.
I’m skeptic about spending It for repairs, how are they going to be able to reproduce the crash ? -
@Elipsus cannot speak for the service department, but if it just shut down from out of nowhere and the sensor stopped working that should be repairable.
