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    Suunto Software update Q1 (2.53.42)

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    • Hugues VinzantH Offline
      Hugues Vinzant
      last edited by

      Hi,

      Since updating to 2.53.42 my maps are completely black on my Race 2, all regions (I tested it in Taiwan, Hong Kong and Switzerland). GPS works fine, my position is tracked correctly, and if I load a route it displays as a blue line on the black background, but no map tiles render at all.

      Steps I’ve already tried:

      • Deleted and re-downloaded all map regions from scratch (after the firmware update)
      • Restarted the watch

      This was working fine before. Has anyone else seen this after 2.53.42?

      Any help appreciated.

      Mff73M G 2 Replies Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @Hugues Vinzant
        last edited by

        @Hugues-Vinzant
        Did you check that map style is not “off” on your watch? You can setup light map/high contrast /off.

        SSU (retired), SV1, SV2
        Wife : S9PP
        SA: Always the latest beta :)
        Android + Galaxy S205G

        1 Reply Last reply Reply Quote 1
        • G Offline
          Gunnar Bronze Member @Hugues Vinzant
          last edited by

          @Hugues-Vinzant I have a Race S and had a hike today and played with battery management. Only in performance mode the map was visible, in all other modes black. Perhaps you set a different battery mode?

          1 Reply Last reply Reply Quote 1
          • helgonet12H Offline
            helgonet12
            last edited by

            Is there any more info if the vertical 1 will get any update? What I have read this was not sure.

            TieutieuT 1 Reply Last reply Reply Quote 5
            • TieutieuT Online
              Tieutieu Platinum Member @helgonet12
              last edited by

              @helgonet12 should arrive but no date

              Suunto’s devices at home :
              Vertical titanium solar
              Suunto Race S
              S9pp titanium sand
              Suunto Wing & Spark
              S9B titanium Ambassador edition, A3P, X6

              helgonet12H 1 Reply Last reply Reply Quote 2
              • helgonet12H Offline
                helgonet12 @Tieutieu
                last edited by helgonet12

                @Tieutieu thanks for the answer 😀 but the question was if there will be any. Since what I have read this was not clear. But maybe you know for sure 😁

                EgikaE TieutieuT 2 Replies Last reply Reply Quote 0
                • EgikaE Offline
                  Egika Platinum Member @helgonet12
                  last edited by

                  @helgonet12 as of today it is not sure, what changes can still fit into V1

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

                  helgonet12H 1 Reply Last reply Reply Quote 1
                  • helgonet12H Offline
                    helgonet12 @Egika
                    last edited by

                    @Egika thanks for the info

                    1 Reply Last reply Reply Quote 0
                    • TieutieuT Online
                      Tieutieu Platinum Member @helgonet12
                      last edited by Tieutieu

                      @helgonet12 not sure, so I guess I should had wrote « may/could arrive » instead of « should »

                      Suunto’s devices at home :
                      Vertical titanium solar
                      Suunto Race S
                      S9pp titanium sand
                      Suunto Wing & Spark
                      S9B titanium Ambassador edition, A3P, X6

                      1 Reply Last reply Reply Quote 0
                      • B Offline
                        brettacher
                        last edited by

                        @dimitrios-kanellopoulos: another problem that I have since updating my Race to 2.53.42:

                        My watch does not sync regularly anymore, and even if I start the sync manually, it takes very long and activities are not synced completely, i.e. there are activities on the watch that I don’t see in the app. Restarting the watch and/or the app has not solved the problem.

                        Please fix this a.s.a.p., as this is a really nasty bug.

                        2 1 Reply Last reply Reply Quote 0
                        • 2 Online
                          2b2bff Silver Members @brettacher
                          last edited by 2b2bff

                          @brettacher this is not the Suunto support here…
                          And BTW: what Phone do you use? Which App version?

                          BTW2: What you are saying: ASAP. But I guess you don’t mean the As Possible part, but rather: immediately.

                          Race S

                          1 Reply Last reply Reply Quote 0
                          • Speed ManS Offline
                            Speed Man Bronze Member
                            last edited by

                            Are there any updates regarding a software fix for the random reset issue?

                            At the moment, my watch has been restarting itself multiple times, which is becoming a serious problem. Many users seem to be experiencing similar issues, so I’d like to know if Suunto is currently working on a firmware update to improve system stability and resolve these unexpected reboots.

                            Any official news or estimated release date for a fix would be greatly appreciated.

                            jjpazJ A 2 Replies Last reply Reply Quote 0
                            • jjpazJ Offline
                              jjpaz Bronze Member @Speed Man
                              last edited by

                              @Speed-Man said in Suunto Software update Q1 (2.53.42):

                              Are there any updates regarding a software fix for the random reset issue?

                              At the moment, my watch has been restarting itself multiple times, which is becoming a serious problem. Many users seem to be experiencing similar issues, so I’d like to know if Suunto is currently working on a firmware update to improve system stability and resolve these unexpected reboots.

                              Any official news or estimated release date for a fix would be greatly appreciated.

                              Are you using Interval-Guides? Random reboots seem related to the Guides. If it’s your case, can you try using the watch without using Interval guides temporarily? To verify if the watch doesn’t reboot.

                              Suunto Vertical Titanium Solar, Suunto Race 2 Ti & Suunto Wing.

                              1 Reply Last reply Reply Quote 1
                              • A Online
                                aiv4r Silver Members @Speed Man
                                last edited by aiv4r

                                @Speed-Man There is also this thread , so the issue is somewhat known and being worked on.

                                Suunto Race 2 (Titanium Trail)
                                Suunto Vertical (Titanium Solar Forest)

                                1 Reply Last reply Reply Quote 2
                                • Jan KrejčíJ Offline
                                  Jan Krejčí @isazi
                                  last edited by

                                  @isazi said in Suunto Software update Q1 (2.53.42):

                                  This is a good time to remember people that if you have issues and properly report them, they can be fixed in time for next release.

                                  Option to turn off that dotted ring on a map. Two effects

                                  • Declutter the map, especially after adding the icons

                                  • No more confusing the ring with a trail

                                  Suunto Vertical 1 Solar Titanium

                                  1 Reply Last reply Reply Quote 4
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