Suunto Spark
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Anyone have issues pairing a Spark with an iPhone? I have an iPhone 17 running iOS 26.5. After pairing, the Suunto App status for the Spark initially shows a green check, but after 2 seconds shows a yellow dot. When clicking on the Spark icon to configure the Spark, it will initially show the left Spark, case, then right Spark. After 2 seconds one of the Sparks gets greyed out, the case may go grey as well, but not always - It changes. When looking at button customization, the Spark that is greyed out shows a circle/exclamation mark. Says it is not connected.
I’ve tried forgetting the Spark from my phone, resetting the Spark, deleting and reinstalling the Suunto app, repairing, nothing works. Same behavior on my iPad. I contacted support who were very helpful but nothing changed. They suggested returning it. Before I do, I want to ensure I am not doing something really stupid, and/or that this is a known problem that has a fix or will have.
Appreciate any help ya’ll may have. Thanks!
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@scotta said in Suunto Spark:
Anyone have issues pairing a Spark with an iPhone? I have an iPhone 17 running iOS 26.5. After pairing, the Suunto App status for the Spark initially shows a green check, but after 2 seconds shows a yellow dot. When clicking on the Spark icon to configure the Spark, it will initially show the left Spark, case, then right Spark. After 2 seconds one of the Sparks gets greyed out, the case may go grey as well, but not always - It changes. When looking at button customization, the Spark that is greyed out shows a circle/exclamation mark. Says it is not connected.
I’ve tried forgetting the Spark from my phone, resetting the Spark, deleting and reinstalling the Suunto app, repairing, nothing works. Same behavior on my iPad. I contacted support who were very helpful but nothing changed. They suggested returning it. Before I do, I want to ensure I am not doing something really stupid, and/or that this is a known problem that has a fix or will have.
Appreciate any help ya’ll may have. Thanks!
I cannot speak for iOS but if you tried 2 devices, could you borrow a friend/family Android phone for a pairing test?
It’d be interesting for you to know if your Spark do connect to Android (if not, there’s definitely something bad and you should return them).Or perhaps there’s a software bug and you are the very first one, but I find strange that.
Suunto Vertical 2 Titanium Sage, Suunto Run
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About the issues I was talking about in the previous posts. To be honest, I’m pretty disappointed with the Spark. It’s like the build/sound quality is very good but software is not good enough (overlapped audios/integration…). I think Suunto has an interesting opportunity here, but I’m not keeping them (for now).
Suunto Vertical 2 Titanium Sage, Suunto Run
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@dreamer_ good suggestion, I don’t have access to an android device but I agree that would be ideal. I can try my wife’s iPhone running iOS 17 (I think). Appreciate the suggestion.
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@dreamer_ same. Between the lack of data integration with the headphones and the watch, audio problems, and software problems, back they go.
I really don’t understand why companies invest all the time to make a product like this, and then half-arse it. Same with the fancy swimming headphones.
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@Ze-Stuart it’s really a pity. I really hope they can push an update soon to improve the user experience.
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Is anyone using them for work? I’d be curious to try, how is the mic quality and the connection to a MacBook?
S9PP
Suunto Spark black
S5 -
@Francesco-Pagano I finally returned them. The product it is not worth (at all) with the current firmware. Software is very poor in my opinion for a product of this price .
I used the spark at work and the experience is ok but in my opinion I bought the device for sports, not for the office. And that’s the thing.
If Suunto considers to fix the issues in the Q2 update, I’ll buy them again. -
@Francesco-Pagano I got mine just two weeks ago.
Have attended some calls already. It was just normal as expected.
Have used them for running and just listening to podcasts. They have a great sound quality and they are light and comfortable.On a bike ride, it did not work too well, as the head wind ruins the sound quite a lot.
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New update available (not installed yet)
Suunto’s devices at home :
Vertical titanium solar
Suunto Race S
S9pp titanium sand
Suunto Wing & Spark
S9B titanium Ambassador edition, A3P, X6 -
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New update available (not installed yet)
I can’t seem able to find update notes. Could you post a shot?
Thanks! -
@dreamer_ succesfully updated to 1.0.4.3 fw, but no release notes. Can’t tell so far what’s been updated.
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@dreamer_ succesfully updated to 1.0.4.3 fw, but no release notes. Can’t tell so far what’s been updated.
Thanks for the answer!!
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There is nothing about the firmware update notes yet. I’d be interesting if someone could keep us updated with the changes or testings.
I’m pretty sure I’m not the only one that wants to know how this product grows with firmware updates @egika
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@dreamer_ i would like to know myself
Sorry, have no notes on this one… -
Same here. I updated to firmware 1.0.4.3, but I can’t find any release notes. Looks like it might just be a bug fix and stability update.
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I finally received mine and use them on a run yesterday for the first time. I noticed a bug: at first I could adjust the volume with the touch I had set up (triple tap), but after some time this stopped working; I had media controls on my watch, too, and when I chose the volume option nothing happened.
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Hi,
I bought them yesterday. I come form a very cheap sport headphone (in ear) and the first impression is that the case weight a lot! But it’s just the case, for sure more solid than my cheap one.
Second impression, the sound: great, it’s my first time with open ear headphone and I’m happy not to choose the bone trasmission: with spark there are no vibration, even with hi volume and boostered bass. But about the volume, the maxim it’s in my opinion a bit low. My cheap hadphone in this case are much better, probably dipending form they are in-ear, and Suunto Spark open ear.
So my suggestion for Suunto for nextfirmware upgrade:- pomp up a little bit maximum volume (15-20% maybe): I would like to suggest adding an optional Extended Maximum Volume mode.
The app could offer two settings:
Standard Maximum Volume (current default)
Extended Maximum Volume (+3 to +5 dB), which users can enable voluntarily after maybe acknowledging a warning about the potential risks to hearing. - add in tap personalization Previous Track as an assignable touch control. (so you can use double tap on the left to go back and on the right to go to the next)
3)provide more flexibility in touch gesture customization, allowing users to assign Volume Up, Volume Down, to the press-and-hold gesture. So you can press and hold on the left to go up, and on the right to go down, for example.
- pomp up a little bit maximum volume (15-20% maybe): I would like to suggest adding an optional Extended Maximum Volume mode.
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@franky23 you can tap to go to previous track. I set it as triple tap on the left earphone. What I would like is the option to use nodding to go to previous track, currently it only goes forward, and it’s very sensitive: I often turn my head back when I run on the street and this skips to the next song.
I’m in general very happy with this product, even for work when I have back-to-back calls for hours and I don’t get tired of wearing them. What I find great, too, is how the sound remains clear in windy conditions.
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