Important news concerning our digital services

awinkel

@ColdBeer
That’s exactly what my impression of Suunto is.
They made good hardware but has no idea about user experience, how to made software, how to create a robust ICT infrastructure and so on.
This way they will lost the competition with Polar, Garmin and other manufactures.

ColdBeer

@awinkel Agree, just think: if we finish with a “good mobile app with Strava sync capabilities” (just what it’s Suunto App at the moment)… Suunto is putting themself at the level of… “Xiaomi Amazfit”. Wow!!!

Is this one of the leader companies in sport watches? I’m not sure about this… Let’s time, users and market give the chance.

Shaun Hubbard

I’m a fell runner, not a trail runner. So navigation is key to UK fell running and MC on my laptop works extremely well. A large map, which is easy to read and find all the sheep trails in the heather via Google maps etc. That along with most other things regarding MC work! If MC goes so do I - I won’t come back to Sunnto again. This IMHO is a stupid move by Sunnto. I’m mad lol!!!

Sunnto: if you want to keep your customer base, you need to listen!

Zdeněk Hruška

@Shaun-Hubbard Is there any reason why you can’t plan your route in some other map service and then save the route into the watch? What’s the problem?

A Former User

@ColdBeer While I agree that Sport Tracks is truly impressive as a progressive web app, I’m not sure it is that well optimized for the phone display. Yes, it is quite serviceable there. Yes, it certainly works better than watch manufacturer’s own web sites do, for example. But I can still make an argument it could have been better as a proper native app.

I’m fairly certain that after today’s firestorm, half of it from people over losing web interface as opposed to sync capabilities with older devices, Suunto will reconsider and re-prioritize accordingly. I seriously doubt Suunto app will be the end of this story.

It’s very easy to say Suunto has lost their mind, this is a tremendous mistake, and on. But I’m fairly certain they have far more information than we do, including on their competitors. And have a far better idea of what the future holds. With Amazfit you mentioned and watches like COROS, perhaps the time of a $500 running watch is over? And if you want to still charge that money, you have to either sell lifestyle (like Garmin) or cater to the audiences that rely on Training Peaks, Final Surge, and the likes for analysis? And those audiences want free flow of data, with minimum checkpoints in the road.

ColdBeer

@Zdeněk-Hruška said in Important news concerning our digital services:

@Shaun-Hubbard Is there any reason why you can’t plan your route in some other map service and then save the route into the watch? What’s the problem?

Hey, man!!! People don’t need to explain you why the hell they want to use a complete and full service (like Suunto were -and still is- selling to the world. This is just a service who where there and in fact, Suunto where advertising it.

It would be better you ask to Suunto why they will not give that service now and want users go out there (creating new accounts and selling their private data to others).

So, please, turn around your question.

ColdBeer

@NickK I agree, mobile phone screen IS NOT the right place to analyze briefly a workout, nor the right place to program your training plan exercises, and nor the right place to design a route. Sure!!! But is considerably more user friendly and you could do more things than with SA. Light years ahead.

A Former User

@ColdBeer All true. But Suunto app is barely a year old and had to address some of the things Sports Tracks didn’t, like hardware connectivity to many of the Suunto devices, or their customization, or social aspects. Give it some time. I’m sure they will replicate the bulk of Movescount functionality and beyond. And if cloud sync rumors materialize, putting a web interface on this will be fairly straightforward.

Could have they gone with progressive web app from the get go? Perhaps. But they had Sport Tracker investment, so they leveraged the codebase and the team they had. Now it’s too late to second guess that.

Shaun Hubbard

@Zdeněk-Hruška Are they free? I’ve no interest in paying more. and it’s just another learning curve! another ‘‘thing’’ to do. Movescount works, why stop it?

A Former User

@Zdeněk-Hruška because movescount does this today pretty well and with ease to save to any of your registered watches with one click?

witchcraft

Very disappointed my Ambit is seemingly going to be bricked next year, it was my 50th birthday present and I use it every day. Frankly very annoyed and likely to buy a Garmin to replace it

Dimitrios Kanellopoulos

@Shaun-Hubbard Hi I am trying to help here and as a Navigator and mountain guide there are tons of services that do better than MC routing for free. Search a bit this forum and you will find plenty of info. IF not I can guide you and show you some cool things.

One thing I heard mentioned a couple of times here, and perhaps it helps:

Movescount works, why stop it?

Well if we would go about 2 years ago there were tons of complaints about MC web, however, it’s going away and I guess to do such a decision, though hard, will help Suunto.

That said someone could say regarding my above paragraph:

Who cares about Suunto, I bought my watch as a consumer with X,Y and now X is going away and that is not nice.

I don’t think anyone at Suunto took this decision easily and Suunto is not a company that cares for the $$, only. There are people that consist that company passionate about their Sports and they are affected as well. There are people at Suunto with A2 and all the rest of the devices that are mentioned here.

Sean Hermany

@runningispain This is absolute garbage. They need to at minimum offer a downloadable tool to extract the GPX files from your device and do with the what you want, if not open source such a tool. This is basically planned obsolescence. I wish I could travel back in time and tell myself not to have bought a Suunto on the grounds that you’re completely locked in to their service to get data off of the device you own, but what’s done is done.

AFAIK, this kind of thing is now illegal in France, maybe once they closedown Movescount and tell you you need to buy a new bluetooth enabled watch, someone from there will sue them.

Dimitrios Kanellopoulos

@Sean-Hermany hey I am in France it’s not illegal.

sartoric

OMG

Drjno

@jthomi said in Important news concerning our digital services:

@pcjmfranken
I totally agree with you, don’t get me wrong. I was always hoping and rooting for a web interface, and like @Dimitrios-Kanellopoulos said above, our voice here is and will be heard.

@jthomi said in Important news concerning our digital services:

@pcjmfranken
I totally agree with you, don’t get me wrong. I was always hoping and rooting for a web interface, and like @Dimitrios-Kanellopoulos said above, our voice here is and will be heard.

A Former User

@sartoric said in Important news concerning our digital services:

OMG

Best post. On so many levels.

Drjno

@Alex-Nedovizii said in Important news concerning our digital services:

Well indeed!
Moving forward is definitely for good, but - there is “but”, as always - and it is…

Does the shutting down Movescount mean, that from mid-2020 I can throw my Ambit 2 Sapphire and my wife’s Ambit 2S out of the window? Watches still are insanely capable.

What comes to my mind is an application to download recordings as .fit files to computer (here you have the codebase) and no need to keep the cloud service. At least this!!

Sure, business needs and so on, but paying for two new watches out of the blue over €500 does not feel like a good idea. One of your heaviest competitors are allowing getting workouts simply by connecting watch to computer and having access to file system, where all .fit files are to be found…

Greatly disappointed.
Cheers
Alex

P.s.: sorry for reply, meant to entire thread but mis-clicked the button.

Jordi Galobart Konieczka

@witchcraft in my case 40th birthday present …

Totally agree with you

ianishomer

@Dimitrios-Kanellopoulos

We wont shoot the messenger, but we need clarification on what Suunto intends to do with the Ambit2 and ambit users after the turn off of Movescount.

How will we load new moves etc.

If your intention is to just disregard these users and hope they upgrade from a perfectly functional watch to a new over priced model, it may be worth mentioning to Mikko Moilanen, that we wont go easily and most of us will not upgrade if we are treated this way!