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    Interval suunto run

    Scheduled Pinned Locked Moved Suunto Run
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    • Speed ManS Offline
      Speed Man Bronze Member
      last edited by

      Why can’t Suunto Run 1 sync an Interval Workout from the Suunto app to the watch?

      Is anyone else experiencing this issue?

      B boxwexB Z 3 Replies Last reply Reply Quote 1
      • B Offline
        benjaminb @Speed Man
        last edited by

        @Speed-Man Hi, I have the same issue. I’ve posted about this today. Hope this is just a software issue and they’ll be able to resolve this soon.

        1 Reply Last reply Reply Quote 2
        • boxwexB Offline
          boxwex @Speed Man
          last edited by

          @Speed-Man It is not compatible.

          Nelson DiogoN 1 Reply Last reply Reply Quote 1
          • Z Offline
            Zulfadlims @Speed Man
            last edited by

            @Speed-Man same happen to me.

            1 Reply Last reply Reply Quote 2
            • Nelson DiogoN Offline
              Nelson Diogo Bronze Member @boxwex
              last edited by

              @boxwex Yes it is…I’ve been using them daily since January…what’s not compatible is sync from outside platforms like Runna or TP. Something was broke with latest update. Is not working for me either.

              1 Reply Last reply Reply Quote 1
              • Speed ManS Offline
                Speed Man Bronze Member
                last edited by

                Please help fix this issue. Users here in my country are complaining about it everywhere.

                The heart rate and GPS accuracy in the new software are already very impressive. This is the only thing missing. If you could fix this issue, it would make the experience feel much more focused and complete.

                G 1 Reply Last reply Reply Quote 1
                • R Offline
                  Rafa Burgos
                  last edited by

                  Un saludo a todos. Me ocurre lo mismo. Reporté el problema al servicio de asistencia de Suunto. Espero que no tarden en arreglarlo. Todo apunta a un bug de sincronización. Espero que nos actualicen el firmaware con el parche adecuado. ¿Le pasa a todo el mundo? Gracias.

                  1 Reply Last reply Reply Quote 0
                  • G Offline
                    Gianluca Smiraglia @Speed Man
                    last edited by

                    @Speed-Man

                    Hi everyone, I have the same problem. The “interval training” function was working fine until the last update. I’ve tried every possible solution on both the app and the watch, but without success. I hope Suunto steps in quickly to resolve the issue for all its customers.

                    1 Reply Last reply Reply Quote 0
                    • B Offline
                      benjaminb
                      last edited by

                      Hi,

                      I got a reply from the Suunto support with step by step instructions on how to fix the issue:

                      • Uninstall and reinstall the Suunto App to ensure that you have a fresh installation.
                      • Alternatively, clear the Suunto App cache through your phone’s app settings.
                      • Please also remove all training plans currently saved in the Suunto App.
                      • After completing the above steps, reopen the app and download the training plans again.

                      In my case, after re-creating a structured interval workout and syncing the watch, I had to close the Suunto app, re-open it and sync again for the workout to appear in my watch.

                      Hope it helps !

                      1 Reply Last reply Reply Quote 1

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