Suunto app 3.14.2 no longer runs on MacOS?
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@9ppuser No issue on both my mbp and my wife’s neo
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@Tieutieu Thanks. latest update and which version of macOS are you running?
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@9ppuser I just checked : both are running 3.14.2 suunto app that was released few days ago, but they are under Tahoe.
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@Tieutieu Thank you!, and that’s interesting. As I said, version 3.14.1 was still working fine, but after the update, the app no longer launches—on either system.
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P.S. I ran the AI through the error report. How can I contact Suunto Support?
Subject: Suunto App 3.14.2 crashes instantly on macOS Sonoma (14.8.9) due to missing SF Symbol / UI Asset
Root Cause Analysis from Crash Log:
The crash is triggered by Thread 0 with an EXC_BAD_ACCESS (SIGSEGV) exception. The stack trace shows that UIKitCore attempts to load a system image asset (+[UIImage_systemImageNamed:withConfiguration:allowPrivate:]), which then fails inside Apple’s CoreUI framework (-[CUICatalog namedVectorGlyphWithName:…]).It appears that version 3.14.2 references an iOS 18 / macOS Sequoia specific UI asset or SF Symbol that is not present or named differently in macOS Sonoma, causing a null pointer crash.
Please provide a hotfix that gracefully handles or removes the incompatible UI asset for macOS Sonoma users.
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Email this to support@suunto.com
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@elbee thanks!
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@9ppuser I ll forwards this
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@Dimitrios-Kanellopoulos Thank you very much; I’ve already sent it to support@suunto.com as well.
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@9ppuser check pm
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