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    Important news concerning our digital services

    Scheduled Pinned Locked Moved Digital service transition
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    • L Offline
      Luis Andés Olmedo Bronze Member @Guest
      last edited by

      @silentvoyager said in Important news concerning our digital services:

      @Zdeněk-Hruška
      I think Suunto would be more successful if they stayed focused on their niche and invested only in core features that appeal to typical Suunto users - trail and ultra runners, hikers, mount bikers, climbers, backcountry skiers, etc.

      Fully agree! I think SUUNTO is moving to a new niche (and Garmin must be very happy with that as Fenix covers almost everything we had in Ambits)

      1 Reply Last reply Reply Quote 2
      • ? Offline
        A Former User @Zdeněk Hruška
        last edited by

        @Zdeněk-Hruška An easy solution would be to reorder the context menu so that most recently used actions, like toggling the backlight, bubble to the top. The watch would adapt to what I do the most. Suunto already does that with the sport modes.

        1 Reply Last reply Reply Quote 2
        • Saketo NemoS Offline
          Saketo Nemo Moderator
          last edited by

          good idea

          1 Reply Last reply Reply Quote 0
          • C Offline
            Crysrunner Bronze Member
            last edited by

            Some days ago I received an email about the transition from MovesCount to SuuntoApp.
            I am a owner of a SUUNTO AMBIT and I feel great with MovesCoun,t for the possibility to download workouts, outings in the mountains and so on, and to execute custom settings on the watch. From what I read, however, my product is not compatible with the new SuuntoApp. This is almost unbelievable.
            Does this mean that from 2020, when the Movescount portal will be closed, will I no longer be able to download workouts or make settings on the watch?
            I hope it is not so because it would be really serious and it would mean that my SUUNTO AMBIT becomes unusable.
            I hope Suunto will find a suitable solution for products that are no longer in production, that have a few more years but that still wonderfully work, like my AMBIT. After all, to buy the SUUNTO AMBIT it was not a small investment of money and knowing that it becomes useless after not so many years leaves perplexed, and pushes me to look for alternative future brands. It would be a pity.

            1 Reply Last reply Reply Quote 4
            • Saketo NemoS Offline
              Saketo Nemo Moderator
              last edited by

              I own a SSU and an ambit3. I am sure that suunto will allow us to use the ambit even after the summer of 2020. If it is true that Suunto is listening (and it is), I am CERTAIN that it will be so. Btw it is only the opinion of a simple user.

              L 1 Reply Last reply Reply Quote 3
              • L Offline
                Luis Andés Olmedo Bronze Member @Saketo Nemo
                last edited by

                @Saketo-Nemo said in Important news concerning our digital services:

                I own a SSU and an ambit3. I am sure that suunto will allow us to use the ambit even after the summer of 2020. If it is true that Suunto is listening (and it is), I am CERTAIN that it will be so. Btw it is only the opinion of a simple user.

                If it’s only an opinion, then you can not be certain, don´t you?

                Saketo NemoS 1 Reply Last reply Reply Quote 0
                • E Offline
                  estevez Bronze Member @tefteulf
                  last edited by

                  @tefteulf said in Important news concerning our digital services:

                  If you look at the finance situation of the Suunto company its quite understandable that something must be done! The recepie: downsize and refine and streamline!

                  Well, I am an amateur in financial matters (and I don´t know numbers prior to 2014, and I can´t compare it to Polar / Garmin) - do you think it is too bad (in long term perspective)? I mean it would be better to have Suunto app with less functions, than Suunto in bankruptcy and no app… I don´t know how this scenario could be real. However in this case I do not know (as customer) if Suunto is perspective for me (no profit, no resources, no development, etc.). But as I have mentioned - I have no idea about corporate financial matters, and of course I have no insider info. So I would be grateful if someone could give me some brief comment on this. Thanks.

                  1 Reply Last reply Reply Quote 0
                  • Saketo NemoS Offline
                    Saketo Nemo Moderator @Luis Andés Olmedo
                    last edited by

                    @Luis-Andés-Olmedo
                    Of course and it is not a requirement to agree with me. Suunto is very serious for me and I do not think they will leave such an important slice of their customers angry

                    L 1 Reply Last reply Reply Quote 0
                    • L Offline
                      Luis Andés Olmedo Bronze Member @Saketo Nemo
                      last edited by

                      @Saketo-Nemo said in Important news concerning our digital services:

                      @Luis-Andés-Olmedo
                      Of course and it is not a requirement to agree with me. Suunto is very serious for me and I do not think they will leave such an important slice of their customers angry

                      I hope you are right! 🙂

                      1 Reply Last reply Reply Quote 0
                      • R Offline
                        RemiW
                        last edited by RemiW

                        Let’s make things clear, if Suunto stops supporting its hardware (that might be too reliable for investors looking for easy money) by killing its software, it will lose a lot of customers (I just bought a Spartan to my wife, because I was very happy with the reliability of my Ambit 1, it might well be my last Suunto purchase). I will also join any class action that might sue them in France (planned obsolescence is illegal here). It’s not because our watches need a cable to be synchonized and programed that they are not functionnal!

                        1 Reply Last reply Reply Quote 4
                        • stromdiddilyS Offline
                          stromdiddily Gold Members @misterdangerpants
                          last edited by

                          @misterdangerpants said in Important news concerning our digital services:

                          Hello everyone! First time posting here as I literally just purchased an Ambit3 Run directly from Suunto last week. It is scheduled to arrive tomorrow. I spent a few months researching GPS watches and am somewhat bewildered with this news. I really never used with Movescount or the Suunto app but have to say I like having a web browser-based app. I’m currently using Garmin Connect for my Vivoactive 1, and sometimes my trusty 2007 Forerunner 305.

                          Okay, so I really don’t use as much data as most here, all I want it to see my distance, time and pace/moving pace. I could deal with only have a smartphone app as this is pretty basic data. Will the Suunto app provide this basic information?

                          I really want to keep the Ambit3 Run, but am a little afraid with reading all of these threads. My second choice was the Polar 430 and am debating just returning the Ambit3 Run when it arrives tomorrow and just getting that. I also toyed with the idea of having a new battery put in my 305, but it’s $99 and the Ambit3 Run was only $149 which is such a bargain for such an amazing watch!

                          Keep it! The hardware in that watch is second to only maybe the A3 Peak. If accurate tracking and durability is what you’re after, you made the right choice.

                          Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                          User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                          ? C M 4 Replies Last reply Reply Quote 1
                          • ? Offline
                            A Former User @stromdiddily
                            last edited by

                            @stromdiddily said in Important news concerning our digital services:

                            @misterdangerpants said in Important news concerning our digital services:

                            Hello everyone! First time posting here as I literally just purchased an Ambit3 Run directly from Suunto last week. It is scheduled to arrive tomorrow. I spent a few months researching GPS watches and am somewhat bewildered with this news. I really never used with Movescount or the Suunto app but have to say I like having a web browser-based app. I’m currently using Garmin Connect for my Vivoactive 1, and sometimes my trusty 2007 Forerunner 305.

                            Okay, so I really don’t use as much data as most here, all I want it to see my distance, time and pace/moving pace. I could deal with only have a smartphone app as this is pretty basic data. Will the Suunto app provide this basic information?

                            I really want to keep the Ambit3 Run, but am a little afraid with reading all of these threads. My second choice was the Polar 430 and am debating just returning the Ambit3 Run when it arrives tomorrow and just getting that. I also toyed with the idea of having a new battery put in my 305, but it’s $99 and the Ambit3 Run was only $149 which is such a bargain for such an amazing watch!

                            Keep it! The hardware in that watch is second to only maybe the A3 Peak. If accurate tracking and durability is what you’re after, you made the right choice.

                            It would be awesome to know if the A3 series will keep all functionality after the transiction (apps included). My A2 Sapphire seems to be slowly diying, and wouldn’t matter to replaced it with an A3 Peak Sapphire. Would glad prefer it to a Amazfit or some fenix, in the same price level.

                            1 Reply Last reply Reply Quote 1
                            • R Offline
                              radlwadl Bronze Member
                              last edited by

                              Anone here who can help me:
                              I exported all my moves to .fit files. After importing them to GoldenCheetah, I saw that in my skimo data the elevation, heartrate and speed data have a lot of 0s. In running or biking data sets everything is fine.
                              Even looking into the skimo graphs at Sportstracker shows a lot of 0s. Any hints for the reason and how to handle this?

                              Some more experience with Suunto:
                              I exported the moves (> 800) from movescount as discribed in the announcement (Settings > Export > Download all your data).
                              I expected some action in the background, perhaps waiting for a few minutes. But I got the hint, that I’ll receive a download link within the next 30 days. A max. of 30 days to export the data? Did they hire some workers in a low-wage country to export each move manually? No automatic data export? I operate an application which builds software bundles out of more than 3600 artefacts, summing up in > 10GB in total, and it takes about an hour. After about 36h I received the download link for a file of 65MB - what a joke.
                              I get more and more disappointed

                              1 Reply Last reply Reply Quote 0
                              • C Offline
                                coldrainsnow Bronze Member @stromdiddily
                                last edited by

                                @stromdiddily said in Important news concerning our digital services:

                                @misterdangerpants said in Important news concerning our digital services:

                                Hello everyone! First time posting here as I literally just purchased an Ambit3 Run directly from Suunto last week. It is scheduled to arrive tomorrow. I spent a few months researching GPS watches and am somewhat bewildered with this news. I really never used with Movescount or the Suunto app but have to say I like having a web browser-based app. I’m currently using Garmin Connect for my Vivoactive 1, and sometimes my trusty 2007 Forerunner 305.

                                Okay, so I really don’t use as much data as most here, all I want it to see my distance, time and pace/moving pace. I could deal with only have a smartphone app as this is pretty basic data. Will the Suunto app provide this basic information?

                                I really want to keep the Ambit3 Run, but am a little afraid with reading all of these threads. My second choice was the Polar 430 and am debating just returning the Ambit3 Run when it arrives tomorrow and just getting that. I also toyed with the idea of having a new battery put in my 305, but it’s $99 and the Ambit3 Run was only $149 which is such a bargain for such an amazing watch!

                                Keep it! The hardware in that watch is second to only maybe the A3 Peak. If accurate tracking and durability is what you’re after, you made the right choice.

                                Seriously? I don’t know how you can recommend to someone right now that they keep a brand new Ambit3. There’s no such thing as “durability” when the company told everyone they won’t be supporting the product after summer of 2020…

                                @misterdangerpants , it really pains me to say it but I wouldn’t recommend buying one of the older generation Suuntos right now. If they release something that tells us they will be supporting these watches then it’s a different story.

                                This is coming from someone with multiple Ambit3 Peaks and I used to recommend them to literally everyone I ran with.

                                M 1 Reply Last reply Reply Quote 2
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by

                                  @coldrainsnow said in Important news concerning our digital services:

                                  A3 Peak
                                  Suunto did not say thay would not support A3

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  C 1 Reply Last reply Reply Quote 1
                                  • M Offline
                                    misterdangerpants @stromdiddily
                                    last edited by

                                    @stromdiddily Thanks for the advice! ☺ 👍

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      misterdangerpants @stromdiddily
                                      last edited by

                                      This post is deleted!
                                      1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        misterdangerpants @coldrainsnow
                                        last edited by misterdangerpants

                                        @coldrainsnow I’m so on the fence! ☹ I so want to keep it but not having a web presence (Movescount) really is a negative…

                                        Brad_OlwinB L 2 Replies Last reply Reply Quote 0
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @misterdangerpants
                                          last edited by

                                          @misterdangerpants There are better web portals than MC although I really liked MC. So you do have that opportunity and don’t have to think that a web portal will not be there.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          C M 2 Replies Last reply Reply Quote -1
                                          • C Offline
                                            coldrainsnow Bronze Member @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos said in Important news concerning our digital services:

                                            @coldrainsnow said in Important news concerning our digital services:

                                            A3 Peak
                                            Suunto did not say thay would not support A3

                                            Did I miss a new communication from Suunto? “Basic Compatibility” is not support for a $300+ watch. Without the ability to change sport modes, change custom routes or way points guaranteed there is no reason to buy this watch.

                                            I know you are just the messenger but this is a very important point that Suunto has missed - if they want to retain customers then they need to issue a statement that they WILL be offering full compatibility and support for the A3 series in the future as they transition to the Suunto app. People will not pay that much money for basic compatibility.

                                            stromdiddilyS 1 Reply Last reply Reply Quote 4
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