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    Strava export not correctly recording pauses

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • ? Offline
      A Former User
      last edited by

      d4e1fad8-213a-4054-9c29-5c99203dd082-image.png

      The problem is it throws away the useful data. If I get stuck at a light I don’t want it to throw off my data for the entire run. Especially considering that the analysis on the in house app is USELESS

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      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager
        last edited by

        I have reported this

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        Šón ČestrŠ 1 Reply Last reply Reply Quote 0
        • Y Offline
          Yurgo
          last edited by

          I’ve got same problem when using pool swimming. My watches Spartan Sport Wrist HR shows overall training time and swimming activity time. Suunto app got training results using overall training time with all pauses between swimming intervals. But when data transvered to Strava it shown results using only activity time which is more true. Thats way pace time of training in Suunto app is more that 30% like actual.

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          • Šón ČestrŠ Offline
            Šón Čestr @Dimitrios Kanellopoulos
            last edited by

            Thanks, @Dimitrios-Kanellopoulos !

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            • G Offline
              GD628 @Yurgo
              last edited by GD628

              @Yurgo said in Strava export not correctly recording pauses:

              I’ve got same problem when using pool swimming. My watches Spartan Sport Wrist HR shows overall training time and swimming activity time. Suunto app got training results using overall training time with all pauses between swimming intervals. But when data transvered to Strava it shown results using only activity time which is more true. Thats way pace time of training in Suunto app is more that 30% like actual.

              I have the same Problem! At the moment its not possible to analyse the training!
              With movescount and my ambit 2 it was easier!

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              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                Hi can I have a link to strava and a link of Suunto app to compare?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

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                • G Offline
                  GD628 @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos

                  Here an example:

                  https://www.strava.com/activities/2406679296/overview

                  https://app.suunto.com/move/gd628/5ceeabedb99d96a16bd71f79

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @GD628
                    last edited by

                    @GD628 thanks.
                    We work on both issues and we might have a solution. I bet if not friday (not recommended) then next week this will be fixed for you.

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

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                    • D Offline
                      D Schilderman
                      last edited by D Schilderman

                      Hi Dimitrios,

                      I have the exact same problem. I’m running with a group and at km 4 we paused and did some drills. Now my strava shows 28:44 on km 4.
                      I paused it several times when waiting to start the new intervals so actually all my data looks off.
                      Link: https://www.strava.com/activities/2423884291
                      This is not a single event… This is something that always happens.

                      You are saying in your last post that you might have a solution. Does that mean a general fix for everybody? Or just for the OP?

                      Kind regards

                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @D Schilderman
                        last edited by

                        @D-Schilderman your issue will be fixed exactly. You talk about splits that are auto generated by Strava right ?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        Šón ČestrŠ 1 Reply Last reply Reply Quote 0
                        • D Offline
                          D Schilderman
                          last edited by D Schilderman

                          I’m not sure what your definition is for a split.
                          I’m using the new suunto app and its paired to send my files to strava.

                          My problem is that strava calculates my time per kilometer with a weird algorithm.
                          For example:

                          • I run 3 km at a 5min/km pace.
                          • I manually pause for 15 mins to do some stretches/drills
                          • I then unpause my run and commence my pace at 5min/km pace.

                          When i finish my run and my file is exported to strava and it shows

                          • 3x1km with 5min/km pace
                          • 1km with 20min/km pace
                          • rest of my run with 5min/pace.

                          I have not used any interval or whatever setting so far.

                          What I want is that strava only shows my time that I’ve run. I’ve used a garmin before and it never had this problem.

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @D Schilderman
                            last edited by

                            @D-Schilderman yes that is what I refer to. Check the web of strava. Has splits and laps.
                            Laps are currently 100% match to the watch but splits is your problem

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            ? 1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos Yes, but most people who accept an app only SA, use only the app version of Strava. Is this something on the works to be fixed?
                              *disclaimer I dont use app Strava but some of my friends do and I think they have only splits there and not laps

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @Guest
                                last edited by Dimitrios Kanellopoulos

                                @Yannis-Belouris on the mobile app there are laps and splits as well.

                                Splits are autogenerated laps from Strava.
                                Laps are the laps (auto,distance,interval etc) that the watch creates.

                                What should we fix about that? That is how strava works. And I dont understand why one using SA has to only use the Strava mobile app. This makes no sense.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                ? 1 Reply Last reply Reply Quote 0
                                • Y Offline
                                  Yurgo
                                  last edited by Yurgo

                                  Ok, this way let me understand when i got some interval training and watches show me intervals of swimming and i didnt pushing any pause buttons during that, why Suunto App show me pace/min using idle time when i’m resting and not moving/swimming? I mean pool swim training, not open water when GPS positioning is operation.

                                  BUT when data trasferred to Strava everything OK and i found actual true pace.

                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @Yurgo
                                    last edited by

                                    @Yurgo Do you have the latest verion of the app? The pace should be fine there. Else please create a new thread so I can scope and help there

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    Y 1 Reply Last reply Reply Quote 0
                                    • Y Offline
                                      Yurgo @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

                                      @Yurgo Do you have the latest verion of the app? The pace should be fine there. Else please create a new thread so I can scope and help there

                                      Just only updated. Latest beta is 4.2.2 right? I will do some swimming and revert with results.

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @Yurgo
                                        last edited by

                                        @Yurgo you can check your prev activities

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        Y 1 Reply Last reply Reply Quote 0
                                        • ? Offline
                                          A Former User @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos Allow me to argue that it does.
                                          When suunto forces people in an app only ecosystem, it paradoxical to point someone to a web version of an app.
                                          Also, is does NOT display laps (the free version of strava app).
                                          Also, I dont cate about strava myself but most users, I feel, will be perplexed.

                                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @Guest
                                            last edited by

                                            @Yannis-Belouris hey buddy please relax and please keep the scope here.

                                            First of all I asked the user to check the web interface of that app as its more clear in the webversion of Strava the laps vs splits.

                                            You had to comment that since Suunto does not offer a web platform I should not ask this from a customer, to use the web-based version of the app on his mobile or desktop?

                                            What is the logic here? I am trying to help a customer and I am not allowed?

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

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