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    Strava export not correctly recording pauses

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @GD628
      last edited by

      @GD628 thanks.
      We work on both issues and we might have a solution. I bet if not friday (not recommended) then next week this will be fixed for you.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 1
      • D Offline
        D Schilderman
        last edited by D Schilderman

        Hi Dimitrios,

        I have the exact same problem. I’m running with a group and at km 4 we paused and did some drills. Now my strava shows 28:44 on km 4.
        I paused it several times when waiting to start the new intervals so actually all my data looks off.
        Link: https://www.strava.com/activities/2423884291
        This is not a single event… This is something that always happens.

        You are saying in your last post that you might have a solution. Does that mean a general fix for everybody? Or just for the OP?

        Kind regards

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @D Schilderman
          last edited by

          @D-Schilderman your issue will be fixed exactly. You talk about splits that are auto generated by Strava right ?

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          Šón ČestrŠ 1 Reply Last reply Reply Quote 0
          • D Offline
            D Schilderman
            last edited by D Schilderman

            I’m not sure what your definition is for a split.
            I’m using the new suunto app and its paired to send my files to strava.

            My problem is that strava calculates my time per kilometer with a weird algorithm.
            For example:

            • I run 3 km at a 5min/km pace.
            • I manually pause for 15 mins to do some stretches/drills
            • I then unpause my run and commence my pace at 5min/km pace.

            When i finish my run and my file is exported to strava and it shows

            • 3x1km with 5min/km pace
            • 1km with 20min/km pace
            • rest of my run with 5min/pace.

            I have not used any interval or whatever setting so far.

            What I want is that strava only shows my time that I’ve run. I’ve used a garmin before and it never had this problem.

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @D Schilderman
              last edited by

              @D-Schilderman yes that is what I refer to. Check the web of strava. Has splits and laps.
              Laps are currently 100% match to the watch but splits is your problem

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              ? 1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos Yes, but most people who accept an app only SA, use only the app version of Strava. Is this something on the works to be fixed?
                *disclaimer I dont use app Strava but some of my friends do and I think they have only splits there and not laps

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Guest
                  last edited by Dimitrios Kanellopoulos

                  @Yannis-Belouris on the mobile app there are laps and splits as well.

                  Splits are autogenerated laps from Strava.
                  Laps are the laps (auto,distance,interval etc) that the watch creates.

                  What should we fix about that? That is how strava works. And I dont understand why one using SA has to only use the Strava mobile app. This makes no sense.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  ? 1 Reply Last reply Reply Quote 0
                  • Y Offline
                    Yurgo
                    last edited by Yurgo

                    Ok, this way let me understand when i got some interval training and watches show me intervals of swimming and i didnt pushing any pause buttons during that, why Suunto App show me pace/min using idle time when i’m resting and not moving/swimming? I mean pool swim training, not open water when GPS positioning is operation.

                    BUT when data trasferred to Strava everything OK and i found actual true pace.

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Yurgo
                      last edited by

                      @Yurgo Do you have the latest verion of the app? The pace should be fine there. Else please create a new thread so I can scope and help there

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      Y 1 Reply Last reply Reply Quote 0
                      • Y Offline
                        Yurgo @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

                        @Yurgo Do you have the latest verion of the app? The pace should be fine there. Else please create a new thread so I can scope and help there

                        Just only updated. Latest beta is 4.2.2 right? I will do some swimming and revert with results.

                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @Yurgo
                          last edited by

                          @Yurgo you can check your prev activities

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          Y 1 Reply Last reply Reply Quote 0
                          • ? Offline
                            A Former User @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos Allow me to argue that it does.
                            When suunto forces people in an app only ecosystem, it paradoxical to point someone to a web version of an app.
                            Also, is does NOT display laps (the free version of strava app).
                            Also, I dont cate about strava myself but most users, I feel, will be perplexed.

                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @Guest
                              last edited by

                              @Yannis-Belouris hey buddy please relax and please keep the scope here.

                              First of all I asked the user to check the web interface of that app as its more clear in the webversion of Strava the laps vs splits.

                              You had to comment that since Suunto does not offer a web platform I should not ask this from a customer, to use the web-based version of the app on his mobile or desktop?

                              What is the logic here? I am trying to help a customer and I am not allowed?

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              ? 1 Reply Last reply Reply Quote 0
                              • Y Offline
                                Yurgo @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

                                @Yurgo you can check your prev activities

                                I suppose there are same results. Check it there:

                                http://www.movescount.com/ru/moves/move288146541
                                https://www.strava.com/activities/2395012418?utm_source=com.google.android.gm&utm_medium=referral
                                https://app.suunto.com/move/yurgo/5ce8fde5d85e39ca99d335d6

                                As you can see Strava has training time 36:48 min and overal time 44:12 with all stops/rest.

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @Yurgo
                                  last edited by

                                  @Yurgo got it thanks! I ll update you on this but lets discuss this here, as this thread is not for swimming. (trying to keep the scope).

                                  Short update this is under fix (swimming) and I do hope next week to be ok

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  Y 1 Reply Last reply Reply Quote 0
                                  • Y Offline
                                    Yurgo @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

                                    @Yurgo got it thanks! I ll update you on this but lets discuss this here, as this thread is not for swimming. (trying to keep the scope).

                                    Short update this is under fix (swimming) and I do hope next week to be ok

                                    Many thanks!!

                                    1 Reply Last reply Reply Quote 1
                                    • ? Offline
                                      A Former User @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos
                                      First of all, I am very relaxed myself.
                                      I did not call you buddy or asked you to relax yourself.
                                      The rest of your logic or mine I fell should not be discussed any further.

                                      1 Reply Last reply Reply Quote 0
                                      • Šón ČestrŠ Offline
                                        Šón Čestr @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos , yep, I was also referring to the splits (and corresponding pace graph) that are auto-generated by Strava. I use the web version and see them here:

                                        a) On the overview page: “Splits” in the right-hand panel beside the map and pace graph in the bottommost panel

                                        b) Analysis → Workout Analysis → Bottom left panel when viewing “Splits” or “Smoothed” but not “Laps”

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @Šón Čestr
                                          last edited by

                                          @Šón-Čestr clear! The fix is coming for that.

                                          And it is related to your nice finding of pauses.

                                          So just following up, we export also the data during the pause period and that makes strava count very strange split times.

                                          I am sure this fix will rollout next week as I said about swimming as well (that is a different fix though) if all goes well.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          Šón ČestrŠ D 2 Replies Last reply Reply Quote 2
                                          • Šón ČestrŠ Offline
                                            Šón Čestr @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos nice! You guys fixed this quickly! Thanks!

                                            1 Reply Last reply Reply Quote 1
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