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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • ? Offline
      A Former User @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos, Does this fix apply to Suunto App only or Movescount too?

      fejkerF 1 Reply Last reply Reply Quote 0
      • fejkerF Offline
        fejker Gold Members @Guest
        last edited by

        @silentvoyager both, as it was a server-side problem, not an app problem.

        I am having problems editing a cycling move I just made … maybe some server hiccups.

        SHUT UP LEGS!
        -Jens Voigt

        ? 1 Reply Last reply Reply Quote 0
        • ? Offline
          A Former User @fejker
          last edited by

          @fejker That’s what I thought, however mine is still stuck on 07-21 and hasn’t refreshed with the last sync.

          1 Reply Last reply Reply Quote 1
          • P Offline
            pescacebesforum Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos Fine! SSU SW 2.8.24 AGPS 2019-07-31T04:05:01Z SA 4.2.4

            SSU FW 2.8.32
            SA 4.28.1

            1 Reply Last reply Reply Quote 0
            • suzzloS Offline
              suzzlo Moderator
              last edited by

              Working. Thanks!

              Suunto: Race, S9Peak, Spartan Sport Wrist
              Garmin: FR745, Edge 530
              SA topics:

              • Guides - https://forum.suunto.com/tags/guides
              1 Reply Last reply Reply Quote 0
              • P Offline
                parafenomano @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos

                Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                2- 12s reset watch —> watch shows n/a (as usual)

                3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                cosme.costaC 1 Reply Last reply Reply Quote 0
                • cosme.costaC Offline
                  cosme.costa @parafenomano
                  last edited by

                  @parafenomano said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                  @Dimitrios-Kanellopoulos

                  Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                  1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                  2- 12s reset watch —> watch shows n/a (as usual)

                  3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                  4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                  Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                  Well, today is 01/08/2019 and I do not not if the AGPS file has been issued yet. I would wait till the end of the day or tomorrow before I say it is not working…

                  Mff73M P 2 Replies Last reply Reply Quote 1
                  • pilleusP Offline
                    pilleus
                    last edited by pilleus

                    It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

                    Android 9.1, SA latest beta, FW latest version

                    https://www.instagram.com/moves.are.life/
                    Suunto Vertical Black Lime
                    Suunto 9 Peak Pro Black
                    Suunto Spartan Ultra Stealth Titanium

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                    • Mff73M Offline
                      Mff73 @cosme.costa
                      last edited by

                      @cosmecosta
                      I confirm
                      Still 31/07 one hour ago, 01/08 now.
                      It is working. Gps file is per day and not always at 00:00 for everyone.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      J 1 Reply Last reply Reply Quote 1
                      • P Offline
                        parafenomano @cosme.costa
                        last edited by parafenomano

                        @cosmecosta @Dimitrios-Kanellopoulos

                        Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

                        …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

                        I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

                        1 Reply Last reply Reply Quote 0
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by

                          Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

                          So yes switching apps can force this but you should not worry so much for 24h differences

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
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                          P 1 Reply Last reply Reply Quote 0
                          • J Offline
                            johann.fuehrer Bronze Member @Mff73
                            last edited by

                            @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
                            And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

                            Have fun 🙂 !

                            BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

                            1 Reply Last reply Reply Quote 2
                            • M Offline
                              MichalJ
                              last edited by

                              Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                              And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                              I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                              But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                Darren_M Bronze Member
                                last edited by Darren_M

                                SSWHRB
                                Date shows 2019-07-21
                                Suunto app 4.2.4.
                                Android.

                                Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

                                1 Reply Last reply Reply Quote 0
                                • P Offline
                                  parafenomano @Dimitrios Kanellopoulos
                                  last edited by parafenomano

                                  @Dimitrios-Kanellopoulos @cosmecosta

                                  Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                                  In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                                  What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

                                  1 Reply Last reply Reply Quote 0
                                  • PierangeloP Offline
                                    Pierangelo
                                    last edited by

                                    Now it’s ok for me.

                                    Watch: Suunto Spartan Ultra
                                    Suunto 3 Fitness
                                    Phone: iPhone XS
                                    IOS: latest version
                                    SA: latest beta version

                                    1 Reply Last reply Reply Quote 0
                                    • Dominik SteffenD Offline
                                      Dominik Steffen
                                      last edited by

                                      Hey guys,
                                      My watch says 2019-08-14T00:00:00Z
                                      Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

                                      suzzloS 1 Reply Last reply Reply Quote 0
                                      • suzzloS Offline
                                        suzzlo Moderator @Dominik Steffen
                                        last edited by suzzlo

                                        @Dominik-Steffen sorry to hear that. Mine is updated.

                                        SA version? Last beta?

                                        Suunto: Race, S9Peak, Spartan Sport Wrist
                                        Garmin: FR745, Edge 530
                                        SA topics:

                                        • Guides - https://forum.suunto.com/tags/guides
                                        1 Reply Last reply Reply Quote 1
                                        • ? Offline
                                          A Former User
                                          last edited by

                                          Hmm… Mine stopped updating again apparently. The last update was 2019-09-28.

                                          sartoricS 1 Reply Last reply Reply Quote 0
                                          • sartoricS Offline
                                            sartoric Moderator @Guest
                                            last edited by

                                            @silentvoyager
                                            Try a soft reset.
                                            Mine is ok, but I had to reset to clean some zombie notifications.

                                            SVTS - 2.40.38
                                            SSSWHR BARO Amber - 2.8.32
                                            Samsung A5 2016 - Android 7.0
                                            Samsung A33 2022 - Android 14 - One UI 6.1
                                            Suunto App Android 5.2.5 beta
                                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

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