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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • P Offline
      pescacebesforum Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos Fine! SSU SW 2.8.24 AGPS 2019-07-31T04:05:01Z SA 4.2.4

      SSU FW 2.8.32
      SA 4.28.1

      1 Reply Last reply Reply Quote 0
      • suzzloS Offline
        suzzlo Moderator
        last edited by

        Working. Thanks!

        Suunto: Race, S9Peak, Spartan Sport Wrist
        Garmin: FR745, Edge 530
        SA topics:

        • Guides - https://forum.suunto.com/tags/guides
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        • P Offline
          parafenomano @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos

          Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

          1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

          2- 12s reset watch —> watch shows n/a (as usual)

          3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

          4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

          Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

          cosme.costaC 1 Reply Last reply Reply Quote 0
          • cosme.costaC Offline
            cosme.costa @parafenomano
            last edited by

            @parafenomano said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

            @Dimitrios-Kanellopoulos

            Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

            1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

            2- 12s reset watch —> watch shows n/a (as usual)

            3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

            4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

            Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

            Well, today is 01/08/2019 and I do not not if the AGPS file has been issued yet. I would wait till the end of the day or tomorrow before I say it is not working…

            Mff73M P 2 Replies Last reply Reply Quote 1
            • pilleusP Offline
              pilleus
              last edited by pilleus

              It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

              Android 9.1, SA latest beta, FW latest version

              https://www.instagram.com/moves.are.life/
              Suunto Vertical Black Lime
              Suunto 9 Peak Pro Black
              Suunto Spartan Ultra Stealth Titanium

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              • Mff73M Offline
                Mff73 @cosme.costa
                last edited by

                @cosmecosta
                I confirm
                Still 31/07 one hour ago, 01/08 now.
                It is working. Gps file is per day and not always at 00:00 for everyone.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                J 1 Reply Last reply Reply Quote 1
                • P Offline
                  parafenomano @cosme.costa
                  last edited by parafenomano

                  @cosmecosta @Dimitrios-Kanellopoulos

                  Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

                  …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

                  I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

                  1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by

                    Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

                    So yes switching apps can force this but you should not worry so much for 24h differences

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    P 1 Reply Last reply Reply Quote 0
                    • J Offline
                      johann.fuehrer Bronze Member @Mff73
                      last edited by

                      @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
                      And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

                      Have fun 🙂 !

                      BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

                      1 Reply Last reply Reply Quote 2
                      • M Offline
                        MichalJ
                        last edited by

                        Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                        And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                        I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                        But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          Darren_M Bronze Member
                          last edited by Darren_M

                          SSWHRB
                          Date shows 2019-07-21
                          Suunto app 4.2.4.
                          Android.

                          Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

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                          • P Offline
                            parafenomano @Dimitrios Kanellopoulos
                            last edited by parafenomano

                            @Dimitrios-Kanellopoulos @cosmecosta

                            Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                            In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                            What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

                            1 Reply Last reply Reply Quote 0
                            • PierangeloP Offline
                              Pierangelo
                              last edited by

                              Now it’s ok for me.

                              Watch: Suunto Spartan Ultra
                              Suunto 3 Fitness
                              Phone: iPhone XS
                              IOS: latest version
                              SA: latest beta version

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                              • Dominik SteffenD Offline
                                Dominik Steffen
                                last edited by

                                Hey guys,
                                My watch says 2019-08-14T00:00:00Z
                                Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

                                suzzloS 1 Reply Last reply Reply Quote 0
                                • suzzloS Offline
                                  suzzlo Moderator @Dominik Steffen
                                  last edited by suzzlo

                                  @Dominik-Steffen sorry to hear that. Mine is updated.

                                  SA version? Last beta?

                                  Suunto: Race, S9Peak, Spartan Sport Wrist
                                  Garmin: FR745, Edge 530
                                  SA topics:

                                  • Guides - https://forum.suunto.com/tags/guides
                                  1 Reply Last reply Reply Quote 1
                                  • ? Offline
                                    A Former User
                                    last edited by

                                    Hmm… Mine stopped updating again apparently. The last update was 2019-09-28.

                                    sartoricS 1 Reply Last reply Reply Quote 0
                                    • sartoricS Offline
                                      sartoric Moderator @Guest
                                      last edited by

                                      @silentvoyager
                                      Try a soft reset.
                                      Mine is ok, but I had to reset to clean some zombie notifications.

                                      SVTS - 2.40.38
                                      SSSWHR BARO Amber - 2.8.32
                                      Samsung A5 2016 - Android 7.0
                                      Samsung A33 2022 - Android 14 - One UI 6.1
                                      Suunto App Android 5.2.5 beta
                                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager
                                        last edited by

                                        3 days old is ok

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        J ? 2 Replies Last reply Reply Quote 0
                                        • J Offline
                                          johann.fuehrer Bronze Member @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos that’s ok for finding the satellites visible to retrieve the Ephemerides data, which is needed for position calculation. I believe this is a very good source for understanding why it takes some time to get a good GPS fix:
                                          https://www.novatel.com/support/known-solutions/gnss-ephemerides-and-almanacs/

                                          1 Reply Last reply Reply Quote 2
                                          • ? Offline
                                            A Former User @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos, Well, it is still 2019-09-28 despite syncing daily. In my experience once it fails to update once it gets stuck and stop doing any further updates. The 12 sec reset does fix it but it is still a buggy behavior.

                                            Not everyone will know to even look at AGPS but they will be getting slow times to acquire GPS and/or poor GPS accuracy and will blame Suunto.

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