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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • fejkerF Offline
      fejker Gold Members @Guest
      last edited by

      @silentvoyager both, as it was a server-side problem, not an app problem.

      I am having problems editing a cycling move I just made … maybe some server hiccups.

      SHUT UP LEGS!
      -Jens Voigt

      ? 1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @fejker
        last edited by

        @fejker That’s what I thought, however mine is still stuck on 07-21 and hasn’t refreshed with the last sync.

        1 Reply Last reply Reply Quote 1
        • P Offline
          pescacebesforum Bronze Member @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos Fine! SSU SW 2.8.24 AGPS 2019-07-31T04:05:01Z SA 4.2.4

          SSU FW 2.8.32
          SA 4.28.1

          1 Reply Last reply Reply Quote 0
          • suzzloS Offline
            suzzlo Moderator
            last edited by

            Working. Thanks!

            Suunto: Race, S9Peak, Spartan Sport Wrist
            Garmin: FR745, Edge 530
            SA topics:

            • Guides - https://forum.suunto.com/tags/guides
            1 Reply Last reply Reply Quote 0
            • P Offline
              parafenomano @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos

              Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

              1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

              2- 12s reset watch —> watch shows n/a (as usual)

              3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

              4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

              Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

              cosme.costaC 1 Reply Last reply Reply Quote 0
              • cosme.costaC Offline
                cosme.costa @parafenomano
                last edited by

                @parafenomano said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                @Dimitrios-Kanellopoulos

                Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                2- 12s reset watch —> watch shows n/a (as usual)

                3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                Well, today is 01/08/2019 and I do not not if the AGPS file has been issued yet. I would wait till the end of the day or tomorrow before I say it is not working…

                Mff73M P 2 Replies Last reply Reply Quote 1
                • pilleusP Offline
                  pilleus
                  last edited by pilleus

                  It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

                  Android 9.1, SA latest beta, FW latest version

                  https://www.instagram.com/moves.are.life/
                  Suunto Vertical Black Lime
                  Suunto 9 Peak Pro Black
                  Suunto Spartan Ultra Stealth Titanium

                  1 Reply Last reply Reply Quote 0
                  • Mff73M Offline
                    Mff73 @cosme.costa
                    last edited by

                    @cosmecosta
                    I confirm
                    Still 31/07 one hour ago, 01/08 now.
                    It is working. Gps file is per day and not always at 00:00 for everyone.

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    J 1 Reply Last reply Reply Quote 1
                    • P Offline
                      parafenomano @cosme.costa
                      last edited by parafenomano

                      @cosmecosta @Dimitrios-Kanellopoulos

                      Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

                      …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

                      I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

                      1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

                        So yes switching apps can force this but you should not worry so much for 24h differences

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        P 1 Reply Last reply Reply Quote 0
                        • J Offline
                          johann.fuehrer Bronze Member @Mff73
                          last edited by

                          @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
                          And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

                          Have fun 🙂 !

                          BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

                          1 Reply Last reply Reply Quote 2
                          • M Offline
                            MichalJ
                            last edited by

                            Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                            And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                            I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                            But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              Darren_M Bronze Member
                              last edited by Darren_M

                              SSWHRB
                              Date shows 2019-07-21
                              Suunto app 4.2.4.
                              Android.

                              Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

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                              • P Offline
                                parafenomano @Dimitrios Kanellopoulos
                                last edited by parafenomano

                                @Dimitrios-Kanellopoulos @cosmecosta

                                Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                                In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                                What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

                                1 Reply Last reply Reply Quote 0
                                • PierangeloP Offline
                                  Pierangelo
                                  last edited by

                                  Now it’s ok for me.

                                  Watch: Suunto Spartan Ultra
                                  Suunto 3 Fitness
                                  Phone: iPhone XS
                                  IOS: latest version
                                  SA: latest beta version

                                  1 Reply Last reply Reply Quote 0
                                  • Dominik SteffenD Offline
                                    Dominik Steffen
                                    last edited by

                                    Hey guys,
                                    My watch says 2019-08-14T00:00:00Z
                                    Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

                                    suzzloS 1 Reply Last reply Reply Quote 0
                                    • suzzloS Offline
                                      suzzlo Moderator @Dominik Steffen
                                      last edited by suzzlo

                                      @Dominik-Steffen sorry to hear that. Mine is updated.

                                      SA version? Last beta?

                                      Suunto: Race, S9Peak, Spartan Sport Wrist
                                      Garmin: FR745, Edge 530
                                      SA topics:

                                      • Guides - https://forum.suunto.com/tags/guides
                                      1 Reply Last reply Reply Quote 1
                                      • ? Offline
                                        A Former User
                                        last edited by

                                        Hmm… Mine stopped updating again apparently. The last update was 2019-09-28.

                                        sartoricS 1 Reply Last reply Reply Quote 0
                                        • sartoricS Offline
                                          sartoric Moderator @Guest
                                          last edited by

                                          @silentvoyager
                                          Try a soft reset.
                                          Mine is ok, but I had to reset to clean some zombie notifications.

                                          SVTS - 2.40.38
                                          SSSWHR BARO Amber - 2.8.32
                                          Samsung A5 2016 - Android 7.0
                                          Samsung A33 2022 - Android 14 - One UI 6.1
                                          Suunto App Android 5.2.5 beta
                                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager
                                            last edited by

                                            3 days old is ok

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            J ? 2 Replies Last reply Reply Quote 0
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