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    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • C Offline
      Charles D
      last edited by

      Thanks, Dimitrios, for getting this to us eventually. I’ve got one of my three activities has synched and presumably the other two are in the queue.

      1 Reply Last reply Reply Quote 2
      • andrejsgA Offline
        andrejsg
        last edited by

        Soo is it just me or is the Suunto -> Strava push not working again?!

        Stuart CorbettS 1 Reply Last reply Reply Quote 0
        • Stuart CorbettS Offline
          Stuart Corbett @andrejsg
          last edited by

          @andrejsg no Strava push here. Worked last night (12 hours ago) but nothing this morning.

          1 Reply Last reply Reply Quote 0
          • Bogdan1921B Offline
            Bogdan1921 Silver Members Bronze Member
            last edited by

            It seems that no activities can be upload on Strava or Training Peaks. I have tried last night and also in this morning, but without any result.

            Suunto Race
            Polar H10
            Iphone 14 Pro
            Suunto 9 Baro [sold]

            1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User
              last edited by

              Same here, nothing synced to Strava or TrainingPeaks.

              1 Reply Last reply Reply Quote 0
              • Sezer YiğitS Offline
                Sezer Yiğit
                last edited by

                I am in same stiuation. No strava syncing. I am using Suunto spartan sport by the way.

                1 Reply Last reply Reply Quote 0
                • andrejsgA Offline
                  andrejsg
                  last edited by

                  ☹

                  i tried using direct .fit download (quantified self) but that’s not working for me either (says it needs to be public, which it is).

                  also, activity map is not showing in the suunto app, but it shows in the browser and in the image when sharing the activity from the app.

                  1 Reply Last reply Reply Quote 0
                  • andrewjknoxA Offline
                    andrewjknox Bronze Member
                    last edited by

                    Yep, not auto-synced my last two workouts, one yesterday afternoon, now a run this morning. Downloaded FIT file to Dropbox and uploaded manually.

                    Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
                    Phone: iPhone 13 Pro
                    Footpod: Stryd
                    HR: Coros HRM + Polar H10
                    Sleep: Oura ring 2

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                    • Catoer WibowoC Offline
                      Catoer Wibowo
                      last edited by

                      Same here. Two activities in my watch are not synced to the apps. Had to use movescount with cable connection to sync the activities to strava. I thought it was my watch

                      Suunto Spartan Trainer Wrist HR (traded in with S5)
                      Suunto 5

                      1 Reply Last reply Reply Quote 0
                      • MaxiPalleM Offline
                        MaxiPalle Bronze Member
                        last edited by

                        Same here 😞

                        MaxiPalleM 1 Reply Last reply Reply Quote 0
                        • D Offline
                          dombo Bronze Member
                          last edited by dombo

                          morning ride is just synced to strava, but yesterday’s evening not 😕

                          1 Reply Last reply Reply Quote 0
                          • Bogdan1921B Offline
                            Bogdan1921 Silver Members Bronze Member
                            last edited by

                            Now the activity from yeasterday was uploaded on Strava and also on Training Peaks.

                            Suunto Race
                            Polar H10
                            Iphone 14 Pro
                            Suunto 9 Baro [sold]

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                            • MaxiPalleM Offline
                              MaxiPalle Bronze Member @MaxiPalle
                              last edited by

                              @MaxiPalle this morning’s run arrived in TrainingPeaks, yesterdays move not yet, probably still in the Queue …

                              1 Reply Last reply Reply Quote 0
                              • andrejsgA Offline
                                andrejsg
                                last edited by

                                finally synced about 23 hours later.

                                what’s going on over there (again)?

                                1 Reply Last reply Reply Quote 0
                                • MatthiasKlugM Offline
                                  MatthiasKlug
                                  last edited by

                                  Is down again?
                                  Usually the sync is instant (for me) - yes this is really possbile.
                                  But from time to time this instant sync service is messed up for some reason. Then I do the syncing manually and this would be way more comfortable if there was a Computer APP, or even better a WEB interface…
                                  This happens for about 5% of my moves.
                                  Come on Sunnto, you can do better and provide instant sync service 🙂

                                  Suunto Vertical - Software 2.25.66
                                  App 4.73.3
                                  Galaxy J5 Pro - Android 9
                                  stryd firmware 2.1.16

                                  formerly used:
                                  S9 Baro Firmware 2.23.24
                                  SSU-Firmware 2.8.32

                                  O 1 Reply Last reply Reply Quote 1
                                  • O Offline
                                    ogruetzmann @MatthiasKlug
                                    last edited by

                                    @MatthiasKlug looks like it is down again, no sync here as well.

                                    1 Reply Last reply Reply Quote 0
                                    • E Offline
                                      estevez Bronze Member
                                      last edited by

                                      I can´t sync since saturday…

                                      1 Reply Last reply Reply Quote 0
                                      • aldnetA Offline
                                        aldnet
                                        last edited by

                                        Seems is working now

                                        Suunto 9 Baro Black (2.11.38)
                                        Suunto App IOS 1.50.0 (8284)
                                        iPhone 11 Pro (iOS 14 Beta 4)

                                        1 Reply Last reply Reply Quote 0
                                        • johan6504J Offline
                                          johan6504 Silver Members
                                          last edited by

                                          Yes working👍 But strava synk is behind, I expect it to catch up tomorrow…

                                          Runner, Swimmer and Swimrunner

                                          1 Reply Last reply Reply Quote 0
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