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    Movescount transfer to Suunto APP

    Scheduled Pinned Locked Moved Digital service transition
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    • R Offline
      Runik
      last edited by Runik

      Hello,

      I have the same problem with my new Spartan Trainer : the notification is there but when I click on it the Movescount import isn’t in the list of services … I’m in France btw.
      After reading this thread I tried the following :

      • changing the country to UK or Spain and restarting the app
      • deleted the Suunto App account and recreated a different one
      • uninstalled Sunto App and reinstalled it again

      Nothing has worked, the notification is still there but there’s no Movescount entry in the list …
      What can I do ?

      Thanks !

      Watch: Suunto Spartan Trainer HR
      FW: 2.8.24
      SA: 4.9.0 beta, Android 9, Nokia 6.1

      Mff73M 1 Reply Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @Runik
        last edited by

        @Runik
        What is your app version, please?

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        R 1 Reply Last reply Reply Quote 0
        • R Offline
          Runik @Mff73
          last edited by

          @Mff73 Version 4.2.4 revision (4002004)

          Watch: Suunto Spartan Trainer HR
          FW: 2.8.24
          SA: 4.9.0 beta, Android 9, Nokia 6.1

          Mff73M 1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @Runik
            last edited by

            @Runik
            Maybe you can try to join Beta, latest version 4.9 may works. But not sure, maybe something in the backend on your case.
            Wait for @Dimitrios-Kanellopoulos to analyze 🤔
            Trainer watch model related?

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              Please keep me posted on this after installing the beta

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              R 1 Reply Last reply Reply Quote 0
              • R Offline
                Runik @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos Beta 4.9.0 installed, no change unfortunately 😕

                Watch: Suunto Spartan Trainer HR
                FW: 2.8.24
                SA: 4.9.0 beta, Android 9, Nokia 6.1

                Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Runik
                  last edited by

                  @Runik i can check for you Tuesday when i am back. Under vacation currently :-). Please hold on.

                  In theory you should be enabled.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  R 2 Replies Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @Runik
                    last edited by

                    @Runik do you have the watch paired btw ?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    1 Reply Last reply Reply Quote 0
                    • R Offline
                      Runik @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos No problem, I’m not in a hurry 😉
                      The watch is appaired btw.
                      Enjoy your vacation 😉

                      Watch: Suunto Spartan Trainer HR
                      FW: 2.8.24
                      SA: 4.9.0 beta, Android 9, Nokia 6.1

                      1 Reply Last reply Reply Quote 0
                      • fejkerF Offline
                        fejker Gold Members
                        last edited by

                        Finally my moves from Movescount have transferred … took about two days. The sad thing is that all the transferred moves are now private and don’t show up in the main profile summary - they do show up in the list, but the count and total distance shows only public ones.

                        Maybe a separate topic: It would be good to also have vertical data shown in summaries and quick activity filters. For example now if I type in cycling in the search field at the top, it shows indoor/trainer cycling as well as outdoor cycling combined and I would like to keep track of them separately - right now this is possible only by manually doing math.

                        SHUT UP LEGS!
                        -Jens Voigt

                        freeheelerF 1 Reply Last reply Reply Quote 2
                        • freeheelerF Offline
                          freeheeler @fejker
                          last edited by

                          @fejker
                          would be good to have icons to select the type of sport (and multiple) to see the summary.
                          searching manually for activities is totally 1995!!!
                          …and YESSS! total ascent in summary 👍

                          living sideways

                          fejkerF 1 Reply Last reply Reply Quote 0
                          • fejkerF Offline
                            fejker Gold Members @freeheeler
                            last edited by

                            @TELE-HO said in Movescount transfer to Suunto APP:

                            @fejker
                            would be good to have icons to select the type of sport (and multiple) to see the summary.
                            searching manually for activities is totally 1995!!!
                            …and YESSS! total ascent in summary 👍

                            Yes, like MC has had for many many years. But this is off-topic.

                            In a way I am glad that all of my stuff is now on SA/ST with uploaded pics and data. I haven’t checked yet if acs/dsc is correct/the same as on MC.

                            SHUT UP LEGS!
                            -Jens Voigt

                            1 Reply Last reply Reply Quote 1
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager
                              last edited by

                              Did you see what we are preparing ?

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              freeheelerF 1 Reply Last reply Reply Quote 0
                              • freeheelerF Offline
                                freeheeler @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos
                                no? where can we see that?

                                living sideways

                                1 Reply Last reply Reply Quote 0
                                • R Offline
                                  Runik @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos Hi Dimitrios,

                                  Nothing’s changed since last time, the notification is there but there’s no Movescount entry in the connected services list …
                                  Could you check what’s wrong ?

                                  Thanks !

                                  Watch: Suunto Spartan Trainer HR
                                  FW: 2.8.24
                                  SA: 4.9.0 beta, Android 9, Nokia 6.1

                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @Runik
                                    last edited by

                                    @Runik Can you repair the watch please?

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    R 2 Replies Last reply Reply Quote 0
                                    • R Offline
                                      Runik @Dimitrios Kanellopoulos
                                      last edited by Runik

                                      @Dimitrios-Kanellopoulos From the pc app ? Will I loose history on the watch doing this ?

                                      Edit : that’s “Diagnosis” on the pc app … what do you mean by “repair”, what’s the procedure ? Thanks

                                      Watch: Suunto Spartan Trainer HR
                                      FW: 2.8.24
                                      SA: 4.9.0 beta, Android 9, Nokia 6.1

                                      Mff73M 1 Reply Last reply Reply Quote 0
                                      • Mff73M Offline
                                        Mff73 @Runik
                                        last edited by

                                        @Runik said in Movescount transfer to Suunto APP:

                                        @Dimitrios-Kanellopoulos From the pc app ? Will I loose history on the watch doing this ?

                                        Edit : that’s “Diagnosis” on the pc app … what do you mean by “repair”, what’s the procedure ? Thanks

                                        Forget the watch in Suunto App 4.9 and pair it again (repair 🙂 )
                                        You won’t loose anything.
                                        nothing related to PC in this topic 😉

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        R 1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          Runik @Mff73
                                          last edited by

                                          @Mff73 Lol … I feel dumb 😛
                                          Thanks, I’ll try this 🙂

                                          Watch: Suunto Spartan Trainer HR
                                          FW: 2.8.24
                                          SA: 4.9.0 beta, Android 9, Nokia 6.1

                                          1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            Runik @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos No change after repairing it 😕 Disconnected from the app and reconnected to be sure …

                                            Watch: Suunto Spartan Trainer HR
                                            FW: 2.8.24
                                            SA: 4.9.0 beta, Android 9, Nokia 6.1

                                            Luis Rodríguez PradasL 1 Reply Last reply Reply Quote 1
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