Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Movescount transfer to Suunto APP

    Scheduled Pinned Locked Moved Digital service transition
    53 Posts 14 Posters 7.9k Views 14 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D Offline
      dulko79 @andithegeek
      last edited by

      @andithegeek actually it was Dimitrios’ hint. I just followed it. 😃Good luck with the transfer. 😎

      App: beta
      Phone: Iphone
      iOS

      1 Reply Last reply Reply Quote 0
      • R Offline
        Runik
        last edited by Runik

        Hello,

        I have the same problem with my new Spartan Trainer : the notification is there but when I click on it the Movescount import isn’t in the list of services … I’m in France btw.
        After reading this thread I tried the following :

        • changing the country to UK or Spain and restarting the app
        • deleted the Suunto App account and recreated a different one
        • uninstalled Sunto App and reinstalled it again

        Nothing has worked, the notification is still there but there’s no Movescount entry in the list …
        What can I do ?

        Thanks !

        Watch: Suunto Spartan Trainer HR
        FW: 2.8.24
        SA: 4.9.0 beta, Android 9, Nokia 6.1

        Mff73M 1 Reply Last reply Reply Quote 0
        • Mff73M Offline
          Mff73 @Runik
          last edited by

          @Runik
          What is your app version, please?

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          R 1 Reply Last reply Reply Quote 0
          • R Offline
            Runik @Mff73
            last edited by

            @Mff73 Version 4.2.4 revision (4002004)

            Watch: Suunto Spartan Trainer HR
            FW: 2.8.24
            SA: 4.9.0 beta, Android 9, Nokia 6.1

            Mff73M 1 Reply Last reply Reply Quote 0
            • Mff73M Offline
              Mff73 @Runik
              last edited by

              @Runik
              Maybe you can try to join Beta, latest version 4.9 may works. But not sure, maybe something in the backend on your case.
              Wait for @Dimitrios-Kanellopoulos to analyze 🤔
              Trainer watch model related?

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                Please keep me posted on this after installing the beta

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                R 1 Reply Last reply Reply Quote 0
                • R Offline
                  Runik @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos Beta 4.9.0 installed, no change unfortunately 😕

                  Watch: Suunto Spartan Trainer HR
                  FW: 2.8.24
                  SA: 4.9.0 beta, Android 9, Nokia 6.1

                  Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @Runik
                    last edited by

                    @Runik i can check for you Tuesday when i am back. Under vacation currently :-). Please hold on.

                    In theory you should be enabled.

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    R 2 Replies Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Runik
                      last edited by

                      @Runik do you have the watch paired btw ?

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      1 Reply Last reply Reply Quote 0
                      • R Offline
                        Runik @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos No problem, I’m not in a hurry 😉
                        The watch is appaired btw.
                        Enjoy your vacation 😉

                        Watch: Suunto Spartan Trainer HR
                        FW: 2.8.24
                        SA: 4.9.0 beta, Android 9, Nokia 6.1

                        1 Reply Last reply Reply Quote 0
                        • fejkerF Offline
                          fejker Gold Members
                          last edited by

                          Finally my moves from Movescount have transferred … took about two days. The sad thing is that all the transferred moves are now private and don’t show up in the main profile summary - they do show up in the list, but the count and total distance shows only public ones.

                          Maybe a separate topic: It would be good to also have vertical data shown in summaries and quick activity filters. For example now if I type in cycling in the search field at the top, it shows indoor/trainer cycling as well as outdoor cycling combined and I would like to keep track of them separately - right now this is possible only by manually doing math.

                          SHUT UP LEGS!
                          -Jens Voigt

                          freeheelerF 1 Reply Last reply Reply Quote 2
                          • freeheelerF Offline
                            freeheeler @fejker
                            last edited by

                            @fejker
                            would be good to have icons to select the type of sport (and multiple) to see the summary.
                            searching manually for activities is totally 1995!!!
                            …and YESSS! total ascent in summary 👍

                            living sideways

                            fejkerF 1 Reply Last reply Reply Quote 0
                            • fejkerF Offline
                              fejker Gold Members @freeheeler
                              last edited by

                              @TELE-HO said in Movescount transfer to Suunto APP:

                              @fejker
                              would be good to have icons to select the type of sport (and multiple) to see the summary.
                              searching manually for activities is totally 1995!!!
                              …and YESSS! total ascent in summary 👍

                              Yes, like MC has had for many many years. But this is off-topic.

                              In a way I am glad that all of my stuff is now on SA/ST with uploaded pics and data. I haven’t checked yet if acs/dsc is correct/the same as on MC.

                              SHUT UP LEGS!
                              -Jens Voigt

                              1 Reply Last reply Reply Quote 1
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by

                                Did you see what we are preparing ?

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                freeheelerF 1 Reply Last reply Reply Quote 0
                                • freeheelerF Offline
                                  freeheeler @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos
                                  no? where can we see that?

                                  living sideways

                                  1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    Runik @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos Hi Dimitrios,

                                    Nothing’s changed since last time, the notification is there but there’s no Movescount entry in the connected services list …
                                    Could you check what’s wrong ?

                                    Thanks !

                                    Watch: Suunto Spartan Trainer HR
                                    FW: 2.8.24
                                    SA: 4.9.0 beta, Android 9, Nokia 6.1

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @Runik
                                      last edited by

                                      @Runik Can you repair the watch please?

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      R 2 Replies Last reply Reply Quote 0
                                      • R Offline
                                        Runik @Dimitrios Kanellopoulos
                                        last edited by Runik

                                        @Dimitrios-Kanellopoulos From the pc app ? Will I loose history on the watch doing this ?

                                        Edit : that’s “Diagnosis” on the pc app … what do you mean by “repair”, what’s the procedure ? Thanks

                                        Watch: Suunto Spartan Trainer HR
                                        FW: 2.8.24
                                        SA: 4.9.0 beta, Android 9, Nokia 6.1

                                        Mff73M 1 Reply Last reply Reply Quote 0
                                        • Mff73M Offline
                                          Mff73 @Runik
                                          last edited by

                                          @Runik said in Movescount transfer to Suunto APP:

                                          @Dimitrios-Kanellopoulos From the pc app ? Will I loose history on the watch doing this ?

                                          Edit : that’s “Diagnosis” on the pc app … what do you mean by “repair”, what’s the procedure ? Thanks

                                          Forget the watch in Suunto App 4.9 and pair it again (repair 🙂 )
                                          You won’t loose anything.
                                          nothing related to PC in this topic 😉

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          R 1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            Runik @Mff73
                                            last edited by

                                            @Mff73 Lol … I feel dumb 😛
                                            Thanks, I’ll try this 🙂

                                            Watch: Suunto Spartan Trainer HR
                                            FW: 2.8.24
                                            SA: 4.9.0 beta, Android 9, Nokia 6.1

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy