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    Movescount transfer to Suunto APP

    Scheduled Pinned Locked Moved Digital service transition
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    • D Offline
      dulko79 @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos I donโ€™t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

      App: beta
      Phone: Iphone
      iOS

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @dulko79
        last edited by

        @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        D 1 Reply Last reply Reply Quote 0
        • D Offline
          dulko79 @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. ๐Ÿ˜ƒ

          App: beta
          Phone: Iphone
          iOS

          Dimitrios KanellopoulosD A 2 Replies Last reply Reply Quote 1
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @dulko79
            last edited by

            @dulko79 Thanks a lot for this testing and your time ๐Ÿ˜„

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            D 1 Reply Last reply Reply Quote 0
            • D Offline
              dulko79 @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. ๐Ÿ˜ƒ ๐Ÿคž for successful transfer.

              App: beta
              Phone: Iphone
              iOS

              1 Reply Last reply Reply Quote 0
              • sealion.hrS Offline
                sealion.hr Bronze Member @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos today received Suunto confirmation โ€œtransfer was doneโ€. Everything looks fine. Cheers

                S9b titanium - latest FW
                Realme X2 - Android 11.0
                Suunto App latest beta
                Footpod: Stryd v4
                HR: Scosche Rhythm 24

                1 Reply Last reply Reply Quote 1
                • ? Offline
                  A Former User
                  last edited by

                  This morning.(Catalonia,Spain)
                  No problem. Very well.
                  The history is complete. Good job.IMG_3286.PNG

                  1 Reply Last reply Reply Quote 1
                  • ? Offline
                    A Former User
                    last edited by

                    But a web page is necessary to work on the computer, please !!!โ˜ โ˜

                    1 Reply Last reply Reply Quote 5
                    • D Offline
                      dulko79
                      last edited by

                      Transfer has been completed for my activities. Yay. ๐Ÿ˜ƒ I have not yet checked if all is there, but I have noticed there are some duplicate activities. Will this be fixed or they should be removed manually. Thanx.

                      App: beta
                      Phone: Iphone
                      iOS

                      1 Reply Last reply Reply Quote 1
                      • A Offline
                        andithegeek @dulko79
                        last edited by

                        @dulko79 Same here: I changed the country from CH to Spain and could connect to MC. Then the transfer started. Strange way to start the transfer. But for a one-time procedure itโ€™s ok. Thanks to those figuring out the workaround.

                        D 1 Reply Last reply Reply Quote 0
                        • omunozO Offline
                          omunoz Silver Members
                          last edited by

                          Hi ,
                          Create new account to transfer data from Movescount and works perfect.

                          Watch: SV Fw: 2.40.44

                          IPhone 13 (Sim) IOS 18.5
                          Android 15.0 with Android Studio
                          macOS Sequoia 15.5 M1 & M2
                          Apps IOS: 2.45.3 (19258)
                          Apps Android: 4.107.2 (40107002)

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            dulko79 @andithegeek
                            last edited by

                            @andithegeek actually it was Dimitriosโ€™ hint. I just followed it. ๐Ÿ˜ƒGood luck with the transfer. ๐Ÿ˜Ž

                            App: beta
                            Phone: Iphone
                            iOS

                            1 Reply Last reply Reply Quote 0
                            • R Offline
                              Runik
                              last edited by Runik

                              Hello,

                              I have the same problem with my new Spartan Trainer : the notification is there but when I click on it the Movescount import isnโ€™t in the list of services โ€ฆ Iโ€™m in France btw.
                              After reading this thread I tried the following :

                              • changing the country to UK or Spain and restarting the app
                              • deleted the Suunto App account and recreated a different one
                              • uninstalled Sunto App and reinstalled it again

                              Nothing has worked, the notification is still there but thereโ€™s no Movescount entry in the list โ€ฆ
                              What can I do ?

                              Thanks !

                              Watch: Suunto Spartan Trainer HR
                              FW: 2.8.24
                              SA: 4.9.0 beta, Android 9, Nokia 6.1

                              Mff73M 1 Reply Last reply Reply Quote 0
                              • Mff73M Offline
                                Mff73 @Runik
                                last edited by

                                @Runik
                                What is your app version, please?

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                R 1 Reply Last reply Reply Quote 0
                                • R Offline
                                  Runik @Mff73
                                  last edited by

                                  @Mff73 Version 4.2.4 revision (4002004)

                                  Watch: Suunto Spartan Trainer HR
                                  FW: 2.8.24
                                  SA: 4.9.0 beta, Android 9, Nokia 6.1

                                  Mff73M 1 Reply Last reply Reply Quote 0
                                  • Mff73M Offline
                                    Mff73 @Runik
                                    last edited by

                                    @Runik
                                    Maybe you can try to join Beta, latest version 4.9 may works. But not sure, maybe something in the backend on your case.
                                    Wait for @Dimitrios-Kanellopoulos to analyze ๐Ÿค”
                                    Trainer watch model related?

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager
                                      last edited by

                                      Please keep me posted on this after installing the beta

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      R 1 Reply Last reply Reply Quote 0
                                      • R Offline
                                        Runik @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos Beta 4.9.0 installed, no change unfortunately ๐Ÿ˜•

                                        Watch: Suunto Spartan Trainer HR
                                        FW: 2.8.24
                                        SA: 4.9.0 beta, Android 9, Nokia 6.1

                                        Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @Runik
                                          last edited by

                                          @Runik i can check for you Tuesday when i am back. Under vacation currently :-). Please hold on.

                                          In theory you should be enabled.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          R 2 Replies Last reply Reply Quote 0
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @Runik
                                            last edited by

                                            @Runik do you have the watch paired btw ?

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            1 Reply Last reply Reply Quote 0
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