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    Movescount transfer to Suunto APP

    Scheduled Pinned Locked Moved Digital service transition
    53 Posts 14 Posters 7.9k Views 14 Watching
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @dulko79
      last edited by

      @dulko79 OK. So under connected services you don’t have movescount there ?

      Strange. Its open for all s5 …

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      D 1 Reply Last reply Reply Quote 0
      • D Offline
        dulko79 @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos true, I can see TP, Runalyze, etc but no MC. Notification about the transfer I got on last Friday.

        App: beta
        Phone: Iphone
        iOS

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @dulko79
          last edited by

          @dulko79 I am asking for you.

          In the meantime, if you go to the app settings at your profile and switch the country to lets say UK (wont affect the app lang) does it help? does the service appear?

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          D 1 Reply Last reply Reply Quote 0
          • D Offline
            dulko79 @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos I don’t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

            App: beta
            Phone: Iphone
            iOS

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @dulko79
              last edited by

              @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              D 1 Reply Last reply Reply Quote 0
              • D Offline
                dulko79 @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. 😃

                App: beta
                Phone: Iphone
                iOS

                Dimitrios KanellopoulosD A 2 Replies Last reply Reply Quote 1
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @dulko79
                  last edited by

                  @dulko79 Thanks a lot for this testing and your time 😄

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  D 1 Reply Last reply Reply Quote 0
                  • D Offline
                    dulko79 @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. 😃 🤞 for successful transfer.

                    App: beta
                    Phone: Iphone
                    iOS

                    1 Reply Last reply Reply Quote 0
                    • sealion.hrS Offline
                      sealion.hr Bronze Member @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos today received Suunto confirmation “transfer was done”. Everything looks fine. Cheers

                      S9b titanium - latest FW
                      Realme X2 - Android 11.0
                      Suunto App latest beta
                      Footpod: Stryd v4
                      HR: Scosche Rhythm 24

                      1 Reply Last reply Reply Quote 1
                      • ? Offline
                        A Former User
                        last edited by

                        This morning.(Catalonia,Spain)
                        No problem. Very well.
                        The history is complete. Good job.IMG_3286.PNG

                        1 Reply Last reply Reply Quote 1
                        • ? Offline
                          A Former User
                          last edited by

                          But a web page is necessary to work on the computer, please !!!☝ ☝

                          1 Reply Last reply Reply Quote 5
                          • D Offline
                            dulko79
                            last edited by

                            Transfer has been completed for my activities. Yay. 😃 I have not yet checked if all is there, but I have noticed there are some duplicate activities. Will this be fixed or they should be removed manually. Thanx.

                            App: beta
                            Phone: Iphone
                            iOS

                            1 Reply Last reply Reply Quote 1
                            • A Offline
                              andithegeek @dulko79
                              last edited by

                              @dulko79 Same here: I changed the country from CH to Spain and could connect to MC. Then the transfer started. Strange way to start the transfer. But for a one-time procedure it’s ok. Thanks to those figuring out the workaround.

                              D 1 Reply Last reply Reply Quote 0
                              • omunozO Offline
                                omunoz Silver Members
                                last edited by

                                Hi ,
                                Create new account to transfer data from Movescount and works perfect.

                                Watch: SV Fw: 2.40.44

                                IPhone 13 (Sim) IOS 18.5
                                Android 15.0 with Android Studio
                                macOS Sequoia 15.5 M1 & M2
                                Apps IOS: 2.45.3 (19258)
                                Apps Android: 4.107.2 (40107002)

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  dulko79 @andithegeek
                                  last edited by

                                  @andithegeek actually it was Dimitrios’ hint. I just followed it. 😃Good luck with the transfer. 😎

                                  App: beta
                                  Phone: Iphone
                                  iOS

                                  1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    Runik
                                    last edited by Runik

                                    Hello,

                                    I have the same problem with my new Spartan Trainer : the notification is there but when I click on it the Movescount import isn’t in the list of services … I’m in France btw.
                                    After reading this thread I tried the following :

                                    • changing the country to UK or Spain and restarting the app
                                    • deleted the Suunto App account and recreated a different one
                                    • uninstalled Sunto App and reinstalled it again

                                    Nothing has worked, the notification is still there but there’s no Movescount entry in the list …
                                    What can I do ?

                                    Thanks !

                                    Watch: Suunto Spartan Trainer HR
                                    FW: 2.8.24
                                    SA: 4.9.0 beta, Android 9, Nokia 6.1

                                    Mff73M 1 Reply Last reply Reply Quote 0
                                    • Mff73M Offline
                                      Mff73 @Runik
                                      last edited by

                                      @Runik
                                      What is your app version, please?

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      R 1 Reply Last reply Reply Quote 0
                                      • R Offline
                                        Runik @Mff73
                                        last edited by

                                        @Mff73 Version 4.2.4 revision (4002004)

                                        Watch: Suunto Spartan Trainer HR
                                        FW: 2.8.24
                                        SA: 4.9.0 beta, Android 9, Nokia 6.1

                                        Mff73M 1 Reply Last reply Reply Quote 0
                                        • Mff73M Offline
                                          Mff73 @Runik
                                          last edited by

                                          @Runik
                                          Maybe you can try to join Beta, latest version 4.9 may works. But not sure, maybe something in the backend on your case.
                                          Wait for @Dimitrios-Kanellopoulos to analyze 🤔
                                          Trainer watch model related?

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          1 Reply Last reply Reply Quote 0
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager
                                            last edited by

                                            Please keep me posted on this after installing the beta

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            R 1 Reply Last reply Reply Quote 0
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