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    Movescount transfer to Suunto APP

    Scheduled Pinned Locked Moved Digital service transition
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @dulko79
      last edited by

      @dulko79 I am asking for you.

      In the meantime, if you go to the app settings at your profile and switch the country to lets say UK (wont affect the app lang) does it help? does the service appear?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      D 1 Reply Last reply Reply Quote 0
      • D Offline
        dulko79 @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos I donโ€™t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

        App: beta
        Phone: Iphone
        iOS

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @dulko79
          last edited by

          @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          D 1 Reply Last reply Reply Quote 0
          • D Offline
            dulko79 @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. ๐Ÿ˜ƒ

            App: beta
            Phone: Iphone
            iOS

            Dimitrios KanellopoulosD A 2 Replies Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @dulko79
              last edited by

              @dulko79 Thanks a lot for this testing and your time ๐Ÿ˜„

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              D 1 Reply Last reply Reply Quote 0
              • D Offline
                dulko79 @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. ๐Ÿ˜ƒ ๐Ÿคž for successful transfer.

                App: beta
                Phone: Iphone
                iOS

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                • sealion.hrS Offline
                  sealion.hr Bronze Member @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos today received Suunto confirmation โ€œtransfer was doneโ€. Everything looks fine. Cheers

                  S9b titanium - latest FW
                  Realme X2 - Android 11.0
                  Suunto App latest beta
                  Footpod: Stryd v4
                  HR: Scosche Rhythm 24

                  1 Reply Last reply Reply Quote 1
                  • ? Offline
                    A Former User
                    last edited by

                    This morning.(Catalonia,Spain)
                    No problem. Very well.
                    The history is complete. Good job.IMG_3286.PNG

                    1 Reply Last reply Reply Quote 1
                    • ? Offline
                      A Former User
                      last edited by

                      But a web page is necessary to work on the computer, please !!!โ˜ โ˜

                      1 Reply Last reply Reply Quote 5
                      • D Offline
                        dulko79
                        last edited by

                        Transfer has been completed for my activities. Yay. ๐Ÿ˜ƒ I have not yet checked if all is there, but I have noticed there are some duplicate activities. Will this be fixed or they should be removed manually. Thanx.

                        App: beta
                        Phone: Iphone
                        iOS

                        1 Reply Last reply Reply Quote 1
                        • A Offline
                          andithegeek @dulko79
                          last edited by

                          @dulko79 Same here: I changed the country from CH to Spain and could connect to MC. Then the transfer started. Strange way to start the transfer. But for a one-time procedure itโ€™s ok. Thanks to those figuring out the workaround.

                          D 1 Reply Last reply Reply Quote 0
                          • omunozO Offline
                            omunoz Silver Members
                            last edited by

                            Hi ,
                            Create new account to transfer data from Movescount and works perfect.

                            Watch: SV Fw: 2.40.44

                            IPhone 13 (Sim) IOS 18.5
                            Android 15.0 with Android Studio
                            macOS Sequoia 15.5 M1 & M2
                            Apps IOS: 2.45.3 (19258)
                            Apps Android: 4.107.2 (40107002)

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              dulko79 @andithegeek
                              last edited by

                              @andithegeek actually it was Dimitriosโ€™ hint. I just followed it. ๐Ÿ˜ƒGood luck with the transfer. ๐Ÿ˜Ž

                              App: beta
                              Phone: Iphone
                              iOS

                              1 Reply Last reply Reply Quote 0
                              • R Offline
                                Runik
                                last edited by Runik

                                Hello,

                                I have the same problem with my new Spartan Trainer : the notification is there but when I click on it the Movescount import isnโ€™t in the list of services โ€ฆ Iโ€™m in France btw.
                                After reading this thread I tried the following :

                                • changing the country to UK or Spain and restarting the app
                                • deleted the Suunto App account and recreated a different one
                                • uninstalled Sunto App and reinstalled it again

                                Nothing has worked, the notification is still there but thereโ€™s no Movescount entry in the list โ€ฆ
                                What can I do ?

                                Thanks !

                                Watch: Suunto Spartan Trainer HR
                                FW: 2.8.24
                                SA: 4.9.0 beta, Android 9, Nokia 6.1

                                Mff73M 1 Reply Last reply Reply Quote 0
                                • Mff73M Offline
                                  Mff73 @Runik
                                  last edited by

                                  @Runik
                                  What is your app version, please?

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  R 1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    Runik @Mff73
                                    last edited by

                                    @Mff73 Version 4.2.4 revision (4002004)

                                    Watch: Suunto Spartan Trainer HR
                                    FW: 2.8.24
                                    SA: 4.9.0 beta, Android 9, Nokia 6.1

                                    Mff73M 1 Reply Last reply Reply Quote 0
                                    • Mff73M Offline
                                      Mff73 @Runik
                                      last edited by

                                      @Runik
                                      Maybe you can try to join Beta, latest version 4.9 may works. But not sure, maybe something in the backend on your case.
                                      Wait for @Dimitrios-Kanellopoulos to analyze ๐Ÿค”
                                      Trainer watch model related?

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager
                                        last edited by

                                        Please keep me posted on this after installing the beta

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        R 1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          Runik @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos Beta 4.9.0 installed, no change unfortunately ๐Ÿ˜•

                                          Watch: Suunto Spartan Trainer HR
                                          FW: 2.8.24
                                          SA: 4.9.0 beta, Android 9, Nokia 6.1

                                          Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @Runik
                                            last edited by

                                            @Runik i can check for you Tuesday when i am back. Under vacation currently :-). Please hold on.

                                            In theory you should be enabled.

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            R 2 Replies Last reply Reply Quote 0
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