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    Movescount transfer to Suunto APP

    Scheduled Pinned Locked Moved Digital service transition
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    • D Offline
      dulko79
      last edited by

      I got the notification in SA the transfer from MC to SA is ready, but when I open connected services I do not see MC icon. Is this work in progress and it takes some time for MC icon to appear?

      App: beta
      Phone: Iphone
      iOS

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @dulko79
        last edited by

        @dulko79 What country and what watch model do you have?

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        D 1 Reply Last reply Reply Quote 0
        • D Offline
          dulko79 @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos Slovenia & S5.

          App: beta
          Phone: Iphone
          iOS

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @dulko79
            last edited by

            @dulko79 OK. So under connected services you don’t have movescount there ?

            Strange. Its open for all s5 …

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            D 1 Reply Last reply Reply Quote 0
            • D Offline
              dulko79 @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos true, I can see TP, Runalyze, etc but no MC. Notification about the transfer I got on last Friday.

              App: beta
              Phone: Iphone
              iOS

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @dulko79
                last edited by

                @dulko79 I am asking for you.

                In the meantime, if you go to the app settings at your profile and switch the country to lets say UK (wont affect the app lang) does it help? does the service appear?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                D 1 Reply Last reply Reply Quote 0
                • D Offline
                  dulko79 @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos I don’t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

                  App: beta
                  Phone: Iphone
                  iOS

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @dulko79
                    last edited by

                    @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    D 1 Reply Last reply Reply Quote 0
                    • D Offline
                      dulko79 @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. 😃

                      App: beta
                      Phone: Iphone
                      iOS

                      Dimitrios KanellopoulosD A 2 Replies Last reply Reply Quote 1
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @dulko79
                        last edited by

                        @dulko79 Thanks a lot for this testing and your time 😄

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        D 1 Reply Last reply Reply Quote 0
                        • D Offline
                          dulko79 @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. 😃 🤞 for successful transfer.

                          App: beta
                          Phone: Iphone
                          iOS

                          1 Reply Last reply Reply Quote 0
                          • sealion.hrS Offline
                            sealion.hr Bronze Member @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos today received Suunto confirmation “transfer was done”. Everything looks fine. Cheers

                            S9b titanium - latest FW
                            Realme X2 - Android 11.0
                            Suunto App latest beta
                            Footpod: Stryd v4
                            HR: Scosche Rhythm 24

                            1 Reply Last reply Reply Quote 1
                            • ? Offline
                              A Former User
                              last edited by

                              This morning.(Catalonia,Spain)
                              No problem. Very well.
                              The history is complete. Good job.IMG_3286.PNG

                              1 Reply Last reply Reply Quote 1
                              • ? Offline
                                A Former User
                                last edited by

                                But a web page is necessary to work on the computer, please !!!☝ ☝

                                1 Reply Last reply Reply Quote 5
                                • D Offline
                                  dulko79
                                  last edited by

                                  Transfer has been completed for my activities. Yay. 😃 I have not yet checked if all is there, but I have noticed there are some duplicate activities. Will this be fixed or they should be removed manually. Thanx.

                                  App: beta
                                  Phone: Iphone
                                  iOS

                                  1 Reply Last reply Reply Quote 1
                                  • A Offline
                                    andithegeek @dulko79
                                    last edited by

                                    @dulko79 Same here: I changed the country from CH to Spain and could connect to MC. Then the transfer started. Strange way to start the transfer. But for a one-time procedure it’s ok. Thanks to those figuring out the workaround.

                                    D 1 Reply Last reply Reply Quote 0
                                    • omunozO Offline
                                      omunoz Silver Members
                                      last edited by

                                      Hi ,
                                      Create new account to transfer data from Movescount and works perfect.

                                      Watch: SV Fw: 2.40.44

                                      IPhone 13 (Sim) IOS 18.5
                                      Android 15.0 with Android Studio
                                      macOS Sequoia 15.5 M1 & M2
                                      Apps IOS: 2.45.3 (19258)
                                      Apps Android: 4.107.2 (40107002)

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        dulko79 @andithegeek
                                        last edited by

                                        @andithegeek actually it was Dimitrios’ hint. I just followed it. 😃Good luck with the transfer. 😎

                                        App: beta
                                        Phone: Iphone
                                        iOS

                                        1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          Runik
                                          last edited by Runik

                                          Hello,

                                          I have the same problem with my new Spartan Trainer : the notification is there but when I click on it the Movescount import isn’t in the list of services … I’m in France btw.
                                          After reading this thread I tried the following :

                                          • changing the country to UK or Spain and restarting the app
                                          • deleted the Suunto App account and recreated a different one
                                          • uninstalled Sunto App and reinstalled it again

                                          Nothing has worked, the notification is still there but there’s no Movescount entry in the list …
                                          What can I do ?

                                          Thanks !

                                          Watch: Suunto Spartan Trainer HR
                                          FW: 2.8.24
                                          SA: 4.9.0 beta, Android 9, Nokia 6.1

                                          Mff73M 1 Reply Last reply Reply Quote 0
                                          • Mff73M Offline
                                            Mff73 @Runik
                                            last edited by

                                            @Runik
                                            What is your app version, please?

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

                                            R 1 Reply Last reply Reply Quote 0
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