Movescount transfer to Suunto APP

[Dimitrios Kanellopoulos]

@dulko79 What country and what watch model do you have?

[dulko79]

@Dimitrios-Kanellopoulos Slovenia & S5.

[Dimitrios Kanellopoulos]

@dulko79 OK. So under connected services you don’t have movescount there ?

Strange. Its open for all s5 …

[dulko79]

@Dimitrios-Kanellopoulos true, I can see TP, Runalyze, etc but no MC. Notification about the transfer I got on last Friday.

[Dimitrios Kanellopoulos]

@dulko79 I am asking for you.

In the meantime, if you go to the app settings at your profile and switch the country to lets say UK (wont affect the app lang) does it help? does the service appear?

[dulko79]

@Dimitrios-Kanellopoulos I don’t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

[Dimitrios Kanellopoulos]

@dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

[dulko79]

@Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished.

[Dimitrios Kanellopoulos]

@dulko79 Thanks a lot for this testing and your time

[dulko79]

@Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. for successful transfer.

[sealion.hr]

@Dimitrios-Kanellopoulos today received Suunto confirmation “transfer was done”. Everything looks fine. Cheers

[A Former User]

This morning.(Catalonia,Spain)
No problem. Very well.
The history is complete. Good job.

[A Former User]

But a web page is necessary to work on the computer, please !!!

[dulko79]

Transfer has been completed for my activities. Yay. I have not yet checked if all is there, but I have noticed there are some duplicate activities. Will this be fixed or they should be removed manually. Thanx.

[andithegeek]

@dulko79 Same here: I changed the country from CH to Spain and could connect to MC. Then the transfer started. Strange way to start the transfer. But for a one-time procedure it’s ok. Thanks to those figuring out the workaround.

[omunoz]

Hi ,
Create new account to transfer data from Movescount and works perfect.

[dulko79]

@andithegeek actually it was Dimitrios’ hint. I just followed it. Good luck with the transfer.

[Runik]

Hello,

I have the same problem with my new Spartan Trainer : the notification is there but when I click on it the Movescount import isn’t in the list of services … I’m in France btw.
After reading this thread I tried the following :

• changing the country to UK or Spain and restarting the app
• deleted the Suunto App account and recreated a different one
• uninstalled Sunto App and reinstalled it again

Nothing has worked, the notification is still there but there’s no Movescount entry in the list …
What can I do ?

Thanks !

[Mff73]

@Runik
What is your app version, please?

[Runik]

@Mff73 Version 4.2.4 revision (4002004)