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    Movescount transfer to Suunto APP

    Scheduled Pinned Locked Moved Digital service transition
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    • D Offline
      dulko79 @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos Slovenia & S5.

      App: beta
      Phone: Iphone
      iOS

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @dulko79
        last edited by

        @dulko79 OK. So under connected services you don’t have movescount there ?

        Strange. Its open for all s5 …

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        D 1 Reply Last reply Reply Quote 0
        • D Offline
          dulko79 @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos true, I can see TP, Runalyze, etc but no MC. Notification about the transfer I got on last Friday.

          App: beta
          Phone: Iphone
          iOS

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @dulko79
            last edited by

            @dulko79 I am asking for you.

            In the meantime, if you go to the app settings at your profile and switch the country to lets say UK (wont affect the app lang) does it help? does the service appear?

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            D 1 Reply Last reply Reply Quote 0
            • D Offline
              dulko79 @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos I don’t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

              App: beta
              Phone: Iphone
              iOS

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @dulko79
                last edited by

                @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                D 1 Reply Last reply Reply Quote 0
                • D Offline
                  dulko79 @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. 😃

                  App: beta
                  Phone: Iphone
                  iOS

                  Dimitrios KanellopoulosD A 2 Replies Last reply Reply Quote 1
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @dulko79
                    last edited by

                    @dulko79 Thanks a lot for this testing and your time 😄

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    D 1 Reply Last reply Reply Quote 0
                    • D Offline
                      dulko79 @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. 😃 🤞 for successful transfer.

                      App: beta
                      Phone: Iphone
                      iOS

                      1 Reply Last reply Reply Quote 0
                      • sealion.hrS Offline
                        sealion.hr Bronze Member @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos today received Suunto confirmation “transfer was done”. Everything looks fine. Cheers

                        S9b titanium - latest FW
                        Realme X2 - Android 11.0
                        Suunto App latest beta
                        Footpod: Stryd v4
                        HR: Scosche Rhythm 24

                        1 Reply Last reply Reply Quote 1
                        • ? Offline
                          A Former User
                          last edited by

                          This morning.(Catalonia,Spain)
                          No problem. Very well.
                          The history is complete. Good job.IMG_3286.PNG

                          1 Reply Last reply Reply Quote 1
                          • ? Offline
                            A Former User
                            last edited by

                            But a web page is necessary to work on the computer, please !!!☝ ☝

                            1 Reply Last reply Reply Quote 5
                            • D Offline
                              dulko79
                              last edited by

                              Transfer has been completed for my activities. Yay. 😃 I have not yet checked if all is there, but I have noticed there are some duplicate activities. Will this be fixed or they should be removed manually. Thanx.

                              App: beta
                              Phone: Iphone
                              iOS

                              1 Reply Last reply Reply Quote 1
                              • A Offline
                                andithegeek @dulko79
                                last edited by

                                @dulko79 Same here: I changed the country from CH to Spain and could connect to MC. Then the transfer started. Strange way to start the transfer. But for a one-time procedure it’s ok. Thanks to those figuring out the workaround.

                                D 1 Reply Last reply Reply Quote 0
                                • omunozO Offline
                                  omunoz Silver Members
                                  last edited by

                                  Hi ,
                                  Create new account to transfer data from Movescount and works perfect.

                                  Watch: SV Fw: 2.40.44

                                  IPhone 13 (Sim) IOS 18.5
                                  Android 15.0 with Android Studio
                                  macOS Sequoia 15.5 M1 & M2
                                  Apps IOS: 2.45.3 (19258)
                                  Apps Android: 4.107.2 (40107002)

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    dulko79 @andithegeek
                                    last edited by

                                    @andithegeek actually it was Dimitrios’ hint. I just followed it. 😃Good luck with the transfer. 😎

                                    App: beta
                                    Phone: Iphone
                                    iOS

                                    1 Reply Last reply Reply Quote 0
                                    • R Offline
                                      Runik
                                      last edited by Runik

                                      Hello,

                                      I have the same problem with my new Spartan Trainer : the notification is there but when I click on it the Movescount import isn’t in the list of services … I’m in France btw.
                                      After reading this thread I tried the following :

                                      • changing the country to UK or Spain and restarting the app
                                      • deleted the Suunto App account and recreated a different one
                                      • uninstalled Sunto App and reinstalled it again

                                      Nothing has worked, the notification is still there but there’s no Movescount entry in the list …
                                      What can I do ?

                                      Thanks !

                                      Watch: Suunto Spartan Trainer HR
                                      FW: 2.8.24
                                      SA: 4.9.0 beta, Android 9, Nokia 6.1

                                      Mff73M 1 Reply Last reply Reply Quote 0
                                      • Mff73M Offline
                                        Mff73 @Runik
                                        last edited by

                                        @Runik
                                        What is your app version, please?

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        R 1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          Runik @Mff73
                                          last edited by

                                          @Mff73 Version 4.2.4 revision (4002004)

                                          Watch: Suunto Spartan Trainer HR
                                          FW: 2.8.24
                                          SA: 4.9.0 beta, Android 9, Nokia 6.1

                                          Mff73M 1 Reply Last reply Reply Quote 0
                                          • Mff73M Offline
                                            Mff73 @Runik
                                            last edited by

                                            @Runik
                                            Maybe you can try to join Beta, latest version 4.9 may works. But not sure, maybe something in the backend on your case.
                                            Wait for @Dimitrios-Kanellopoulos to analyze 🤔
                                            Trainer watch model related?

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

                                            1 Reply Last reply Reply Quote 0
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