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Saving exercise....

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  • J Offline
    jsr184 Bronze Member
    last edited by 3 Mar 2020, 14:26

    I have this issue with SSWHRBaro occassionally. It just gets stuck like this. If I reboot (holding button) it goes back to normal and activity is fully synced so no data is lost. It happens really rarely though and only for longer activities. I use OH1 sensor.

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    • D Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by 3 Mar 2020, 14:58

      Hi can you guide and help me here.

      Is it a specific activity type ?

      Does the watch disconnected ffrom the belt for this to happen ?

      Something else ?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      N ? 2 Replies Last reply 3 Mar 2020, 15:02 Reply Quote 0
      • N Online
        nseslija Bronze Member @Dimitrios Kanellopoulos
        last edited by 3 Mar 2020, 15:02

        @Dimitrios-Kanellopoulos hi, it is cycling custom sport mode, everything was normal during the exercise,
        I think is not related to HR strap…only my opinion…

        Ambit 2S
        Ambit 3 Peak
        Suunto 9 baro
        Suunto Vertical Ti Solar

        1 Reply Last reply Reply Quote 0
        • ? Offline
          A Former User @Dimitrios Kanellopoulos
          last edited by 3 Mar 2020, 16:22

          @Dimitrios-Kanellopoulos Multiple activity types (martial arts, crossfit, indoor bike) for the extra long saving issue and this weird “hr sync” screen. Running for strange drops in H10 that otherwise seems to be fine (battery is reported as full, the strap is relatively new, about 12-14 months and not used heavily). One thing that’s the same among others – all sports mode in question were custom.

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          • J Offline
            jsr184 Bronze Member
            last edited by jsr184 3 Sept 2020, 14:47 9 Mar 2020, 14:46

            @Dimitrios-Kanellopoulos it just happened to me when I finished 8k run (not long activity, just 43min, non-customised sport mode - Run Basic) on my SSWHRBaro. After couple of minutes of watching “Saving…” I restarted the device holding a button. After reboot no data is lost and everything is in sync.

            1 Reply Last reply Reply Quote 0
            • E Offline
              ErbMar
              last edited by 9 Mar 2020, 20:05

              I have the described problem only when i use a external HR belt.
              12 sec restart solves the problem with hanging saving screen.
              No data lost but it’s annoying 😞

              M 1 Reply Last reply 9 Mar 2020, 20:11 Reply Quote 0
              • M Offline
                Maryn Silver Members @ErbMar
                last edited by 9 Mar 2020, 20:11

                @ErbMar try this:

                • turn on feelings
                • after activity, enter feeling.
                  It should help.

                Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                S 1 Reply Last reply 9 Mar 2020, 22:16 Reply Quote 3
                • S Offline
                  sealion.hr Bronze Member @Maryn
                  last edited by 9 Mar 2020, 22:16

                  @Maryn correct! This is an old issue with Suunto watch connected to external HR monitor. I live already long time with this bug.
                  Feelings should be set to on and after excercise need to be chosen.

                  S9b titanium - latest FW
                  Realme X2 - Android 11.0
                  Suunto App latest beta
                  Footpod: Stryd v4
                  HR: Scosche Rhythm 24

                  1 Reply Last reply Reply Quote 0
                  • J Offline
                    jsr184 Bronze Member
                    last edited by 10 Mar 2020, 12:12

                    For me, it happened when using OH1 monitor so external device as well. It is annoying but I guess the fact no data is lost after reboot doesn’t make this issue a severe bug.

                    S 1 Reply Last reply 10 Mar 2020, 16:46 Reply Quote 0
                    • S Offline
                      sealion.hr Bronze Member @jsr184
                      last edited by 10 Mar 2020, 16:46

                      @jsr184 yes, no data lost. This cannot be classified as severe bug. I would put it it category (extremely) annoying since it is known a long time ago, I had it on my Spartan Baro as well (and on S9 baro now)

                      S9b titanium - latest FW
                      Realme X2 - Android 11.0
                      Suunto App latest beta
                      Footpod: Stryd v4
                      HR: Scosche Rhythm 24

                      N 1 Reply Last reply 10 Mar 2020, 16:48 Reply Quote 0
                      • N Online
                        nseslija Bronze Member @sealion.hr
                        last edited by 10 Mar 2020, 16:48

                        @morskilav I lost data (exercise) on Suunto 9 baro…

                        Ambit 2S
                        Ambit 3 Peak
                        Suunto 9 baro
                        Suunto Vertical Ti Solar

                        S 1 Reply Last reply 11 Mar 2020, 08:29 Reply Quote 0
                        • S Offline
                          sealion.hr Bronze Member @nseslija
                          last edited by 11 Mar 2020, 08:29

                          @nseslija it never happened to me. I’d always do watch reset via upper button and excercise is never lost. But if it is as you say then this bug should be escalated to severe one

                          S9b titanium - latest FW
                          Realme X2 - Android 11.0
                          Suunto App latest beta
                          Footpod: Stryd v4
                          HR: Scosche Rhythm 24

                          1 Reply Last reply Reply Quote 0
                          • J Offline
                            JorgeFD
                            last edited by 11 Mar 2020, 20:27

                            Mmmm very strange. Never happened to me but today YES. It took 10’ saving exercise after I choose feeling in the exercise. After 10’ with the saving screen the watch didn’t show me the typical stats. It went directly to the watchface. At least the exercise was there and not lost

                            1 Reply Last reply Reply Quote 1
                            • J Offline
                              JorgeFD
                              last edited by 11 Mar 2020, 20:41

                              FYI I’m using a S9. Custom sport Mode. Feeling ON. Polar OH1 and stryd

                              But this is not the first time I run with this setup. Never happened to me until today

                              S ? 2 Replies Last reply 11 Mar 2020, 22:31 Reply Quote 0
                              • S Offline
                                sealion.hr Bronze Member @JorgeFD
                                last edited by 11 Mar 2020, 22:31

                                @jorgefd78 I have similar setup to yours i.e S9baro, Stryd snd Scosche Rhythm34 (HRM). I am not 100% sure but I think I hade a case where Feelings were ON and after workout I did not choose any emoji (simply pressed middle button to save) …and my watch stuck into endkess saving loop

                                S9b titanium - latest FW
                                Realme X2 - Android 11.0
                                Suunto App latest beta
                                Footpod: Stryd v4
                                HR: Scosche Rhythm 24

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                                • ? Offline
                                  A Former User @JorgeFD
                                  last edited by A Former User 3 Dec 2020, 01:32 12 Mar 2020, 01:30

                                  @jorgefd78 It’s like coronavirus. Lays dormant for a week or two, and then – wham! – you find yourself intubated on the ICU bed coughing your lungs out 😷 Well, that was probably too graphic, but if it gets Suunto to look into the issue…

                                  I suppose the point I tried to make: I run for months with external sensors and never had issues. But with a firmware updates after mid last year, something changed. After a while, the issue kicks in. Especially when iffy BLE broadcast like WHOOP gets involved.

                                  J 1 Reply Last reply 12 Mar 2020, 07:13 Reply Quote 1
                                  • J Offline
                                    JorgeFD @Guest
                                    last edited by 12 Mar 2020, 07:13

                                    @NickK 😄 totally correct! I read this post the other day and think to myself “wow! it’s strange. never happened to me” and yesterday when I realize that I was having the same error I though… “it’s not possible” 😄

                                    I

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                                    • M Offline
                                      Maryn Silver Members
                                      last edited by Maryn 3 Dec 2020, 07:44 12 Mar 2020, 07:43

                                      Maybe in the end it will also appear in suunto developers and they will fix it 😛

                                      Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                                      D 1 Reply Last reply 12 Mar 2020, 09:17 Reply Quote 1
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @Maryn
                                        last edited by 12 Mar 2020, 09:17

                                        @Maryn ahahaha

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        1 Reply Last reply Reply Quote 0
                                        • C Offline
                                          CHRGBR
                                          last edited by 18 Mar 2020, 06:06

                                          Hi, same problem for me. It happened twice, after a custom activity, with Polar hr belt. Feeling was on and I indicated it. The second time, I wait for 2 or 3 hours but it didn’t help. I had to reboot and loose the activity.

                                          Did it happened to someone with a standard activity ? I can come back to basic activities while waiting for a fix…

                                          S9 baro
                                          SA iOs 13

                                          C 1 Reply Last reply 11 Jan 2021, 09:48 Reply Quote 0
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