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Saving exercise....

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  • S Offline
    sealion.hr Bronze Member @Maryn
    last edited by 9 Mar 2020, 22:16

    @Maryn correct! This is an old issue with Suunto watch connected to external HR monitor. I live already long time with this bug.
    Feelings should be set to on and after excercise need to be chosen.

    S9b titanium - latest FW
    Realme X2 - Android 11.0
    Suunto App latest beta
    Footpod: Stryd v4
    HR: Scosche Rhythm 24

    1 Reply Last reply Reply Quote 0
    • J Offline
      jsr184 Bronze Member
      last edited by 10 Mar 2020, 12:12

      For me, it happened when using OH1 monitor so external device as well. It is annoying but I guess the fact no data is lost after reboot doesn’t make this issue a severe bug.

      S 1 Reply Last reply 10 Mar 2020, 16:46 Reply Quote 0
      • S Offline
        sealion.hr Bronze Member @jsr184
        last edited by 10 Mar 2020, 16:46

        @jsr184 yes, no data lost. This cannot be classified as severe bug. I would put it it category (extremely) annoying since it is known a long time ago, I had it on my Spartan Baro as well (and on S9 baro now)

        S9b titanium - latest FW
        Realme X2 - Android 11.0
        Suunto App latest beta
        Footpod: Stryd v4
        HR: Scosche Rhythm 24

        N 1 Reply Last reply 10 Mar 2020, 16:48 Reply Quote 0
        • N Offline
          nseslija Bronze Member @sealion.hr
          last edited by 10 Mar 2020, 16:48

          @morskilav I lost data (exercise) on Suunto 9 baro…

          Ambit 2S
          Ambit 3 Peak
          Suunto 9 baro
          Suunto Vertical Ti Solar

          S 1 Reply Last reply 11 Mar 2020, 08:29 Reply Quote 0
          • S Offline
            sealion.hr Bronze Member @nseslija
            last edited by 11 Mar 2020, 08:29

            @nseslija it never happened to me. I’d always do watch reset via upper button and excercise is never lost. But if it is as you say then this bug should be escalated to severe one

            S9b titanium - latest FW
            Realme X2 - Android 11.0
            Suunto App latest beta
            Footpod: Stryd v4
            HR: Scosche Rhythm 24

            1 Reply Last reply Reply Quote 0
            • J Offline
              JorgeFD
              last edited by 11 Mar 2020, 20:27

              Mmmm very strange. Never happened to me but today YES. It took 10’ saving exercise after I choose feeling in the exercise. After 10’ with the saving screen the watch didn’t show me the typical stats. It went directly to the watchface. At least the exercise was there and not lost

              1 Reply Last reply Reply Quote 1
              • J Offline
                JorgeFD
                last edited by 11 Mar 2020, 20:41

                FYI I’m using a S9. Custom sport Mode. Feeling ON. Polar OH1 and stryd

                But this is not the first time I run with this setup. Never happened to me until today

                S ? 2 Replies Last reply 11 Mar 2020, 22:31 Reply Quote 0
                • S Offline
                  sealion.hr Bronze Member @JorgeFD
                  last edited by 11 Mar 2020, 22:31

                  @jorgefd78 I have similar setup to yours i.e S9baro, Stryd snd Scosche Rhythm34 (HRM). I am not 100% sure but I think I hade a case where Feelings were ON and after workout I did not choose any emoji (simply pressed middle button to save) …and my watch stuck into endkess saving loop

                  S9b titanium - latest FW
                  Realme X2 - Android 11.0
                  Suunto App latest beta
                  Footpod: Stryd v4
                  HR: Scosche Rhythm 24

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @JorgeFD
                    last edited by A Former User 3 Dec 2020, 01:32 12 Mar 2020, 01:30

                    @jorgefd78 It’s like coronavirus. Lays dormant for a week or two, and then – wham! – you find yourself intubated on the ICU bed coughing your lungs out 😷 Well, that was probably too graphic, but if it gets Suunto to look into the issue…

                    I suppose the point I tried to make: I run for months with external sensors and never had issues. But with a firmware updates after mid last year, something changed. After a while, the issue kicks in. Especially when iffy BLE broadcast like WHOOP gets involved.

                    J 1 Reply Last reply 12 Mar 2020, 07:13 Reply Quote 1
                    • J Offline
                      JorgeFD @Guest
                      last edited by 12 Mar 2020, 07:13

                      @NickK 😄 totally correct! I read this post the other day and think to myself “wow! it’s strange. never happened to me” and yesterday when I realize that I was having the same error I though… “it’s not possible” 😄

                      I

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        Maryn Silver Members
                        last edited by Maryn 3 Dec 2020, 07:44 12 Mar 2020, 07:43

                        Maybe in the end it will also appear in suunto developers and they will fix it 😛

                        Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                        D 1 Reply Last reply 12 Mar 2020, 09:17 Reply Quote 1
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @Maryn
                          last edited by 12 Mar 2020, 09:17

                          @Maryn ahahaha

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          1 Reply Last reply Reply Quote 0
                          • C Offline
                            CHRGBR
                            last edited by 18 Mar 2020, 06:06

                            Hi, same problem for me. It happened twice, after a custom activity, with Polar hr belt. Feeling was on and I indicated it. The second time, I wait for 2 or 3 hours but it didn’t help. I had to reboot and loose the activity.

                            Did it happened to someone with a standard activity ? I can come back to basic activities while waiting for a fix…

                            S9 baro
                            SA iOs 13

                            C 1 Reply Last reply 11 Jan 2021, 09:48 Reply Quote 0
                            • D Online
                              dombo Bronze Member
                              last edited by 13 Aug 2020, 13:16

                              the same happened to me today with spartan WHR baro for the first time - I did several runs in this configuration without any problem. custom sport mode, h10 belt, feeling on and chosen. after choosing feeling it ends in saving… animation, buttons were vibrating. after half an hour I did 12s reset as I found that it will save my data, but the activity is lost. on top of it, suunto APP (testflight) was not able to push agps to watch, so I had to connect it to computer. I sent logs to suunto - log id: 405282518053323 @Dimitrios-Kanellopoulos I found on the forum you were asking for it…

                              J 1 Reply Last reply 19 Aug 2020, 18:03 Reply Quote 0
                              • J Offline
                                JonasJkp @dombo
                                last edited by 19 Aug 2020, 18:03

                                @dombo I’ve got the same problem my spartan ultra keeps freezing and the workout is lost after a reset. NOT good in these days when most of the races are virtual especially in series where you loos everything if one race is lost…

                                Is there really no action on this???

                                I’m being forced to switch brand if this can’t be resolved soon in any way

                                Saketo NemoS 1 Reply Last reply 20 Aug 2020, 07:12 Reply Quote 0
                                • Saketo NemoS Offline
                                  Saketo Nemo Moderator @JonasJkp
                                  last edited by 20 Aug 2020, 07:12

                                  @JonasJkp
                                  Do you have turn off feelings?

                                  paataP J 2 Replies Last reply 20 Aug 2020, 07:25 Reply Quote 0
                                  • paataP Offline
                                    paata Bronze Member @Saketo Nemo
                                    last edited by 20 Aug 2020, 07:25

                                    @Saketo-Nemo I think that feeling turning on isn’t so important. I have it always on and watch freeze sometimes (about once in two or three months).

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                                    • Saketo NemoS Offline
                                      Saketo Nemo Moderator
                                      last edited by 20 Aug 2020, 07:28

                                      The only time that has happened to me is just when I inadvertently turned off the feelings.
                                      What band are you using?
                                      Have you already tried with a soft or hard reset?

                                      1 Reply Last reply Reply Quote 0
                                      • paataP Offline
                                        paata Bronze Member
                                        last edited by 20 Aug 2020, 09:21

                                        I’m using Polar OH1. Soft reset was done after each freezing. Hard reset about two weeks ago so I will see if it will help.

                                        1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          JonasJkp @Saketo Nemo
                                          last edited by 20 Aug 2020, 10:49

                                          @Saketo-Nemo yes i Have.
                                          Bit sometimes the watch seems to change settings such as pool leangth etc. it may also change feelings but I’m not sure.

                                          However the response from Suunto is not too notch anymore.

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