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    Saving exercise....

    Scheduled Pinned Locked Moved Suunto 9
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    • sealion.hrS Offline
      sealion.hr Bronze Member @nseslija
      last edited by

      @nseslija it never happened to me. I’d always do watch reset via upper button and excercise is never lost. But if it is as you say then this bug should be escalated to severe one

      S9b titanium - latest FW
      Realme X2 - Android 11.0
      Suunto App latest beta
      Footpod: Stryd v4
      HR: Scosche Rhythm 24

      1 Reply Last reply Reply Quote 0
      • JorgeFDJ Offline
        JorgeFD
        last edited by

        Mmmm very strange. Never happened to me but today YES. It took 10’ saving exercise after I choose feeling in the exercise. After 10’ with the saving screen the watch didn’t show me the typical stats. It went directly to the watchface. At least the exercise was there and not lost

        1 Reply Last reply Reply Quote 1
        • JorgeFDJ Offline
          JorgeFD
          last edited by

          FYI I’m using a S9. Custom sport Mode. Feeling ON. Polar OH1 and stryd

          But this is not the first time I run with this setup. Never happened to me until today

          sealion.hrS ? 2 Replies Last reply Reply Quote 0
          • sealion.hrS Offline
            sealion.hr Bronze Member @JorgeFD
            last edited by

            @jorgefd78 I have similar setup to yours i.e S9baro, Stryd snd Scosche Rhythm34 (HRM). I am not 100% sure but I think I hade a case where Feelings were ON and after workout I did not choose any emoji (simply pressed middle button to save) …and my watch stuck into endkess saving loop

            S9b titanium - latest FW
            Realme X2 - Android 11.0
            Suunto App latest beta
            Footpod: Stryd v4
            HR: Scosche Rhythm 24

            1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User @JorgeFD
              last edited by A Former User

              @jorgefd78 It’s like coronavirus. Lays dormant for a week or two, and then – wham! – you find yourself intubated on the ICU bed coughing your lungs out 😷 Well, that was probably too graphic, but if it gets Suunto to look into the issue…

              I suppose the point I tried to make: I run for months with external sensors and never had issues. But with a firmware updates after mid last year, something changed. After a while, the issue kicks in. Especially when iffy BLE broadcast like WHOOP gets involved.

              JorgeFDJ 1 Reply Last reply Reply Quote 1
              • JorgeFDJ Offline
                JorgeFD @Guest
                last edited by

                @NickK 😄 totally correct! I read this post the other day and think to myself “wow! it’s strange. never happened to me” and yesterday when I realize that I was having the same error I though… “it’s not possible” 😄

                I

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                • MarynM Offline
                  Maryn Silver Members
                  last edited by Maryn

                  Maybe in the end it will also appear in suunto developers and they will fix it 😛

                  Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @Maryn
                    last edited by

                    @Maryn ahahaha

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

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                    • CHRGBRC Offline
                      CHRGBR
                      last edited by

                      Hi, same problem for me. It happened twice, after a custom activity, with Polar hr belt. Feeling was on and I indicated it. The second time, I wait for 2 or 3 hours but it didn’t help. I had to reboot and loose the activity.

                      Did it happened to someone with a standard activity ? I can come back to basic activities while waiting for a fix…

                      S9 baro
                      SA iOs 13

                      CHRGBRC 1 Reply Last reply Reply Quote 0
                      • D Offline
                        dombo Bronze Member
                        last edited by

                        the same happened to me today with spartan WHR baro for the first time - I did several runs in this configuration without any problem. custom sport mode, h10 belt, feeling on and chosen. after choosing feeling it ends in saving… animation, buttons were vibrating. after half an hour I did 12s reset as I found that it will save my data, but the activity is lost. on top of it, suunto APP (testflight) was not able to push agps to watch, so I had to connect it to computer. I sent logs to suunto - log id: 405282518053323 @Dimitrios-Kanellopoulos I found on the forum you were asking for it…

                        J 1 Reply Last reply Reply Quote 0
                        • J Offline
                          JonasJkp @dombo
                          last edited by

                          @dombo I’ve got the same problem my spartan ultra keeps freezing and the workout is lost after a reset. NOT good in these days when most of the races are virtual especially in series where you loos everything if one race is lost…

                          Is there really no action on this???

                          I’m being forced to switch brand if this can’t be resolved soon in any way

                          Saketo NemoS 1 Reply Last reply Reply Quote 0
                          • Saketo NemoS Offline
                            Saketo Nemo Moderator @JonasJkp
                            last edited by

                            @JonasJkp
                            Do you have turn off feelings?

                            paataP J 2 Replies Last reply Reply Quote 0
                            • paataP Offline
                              paata Bronze Member @Saketo Nemo
                              last edited by

                              @Saketo-Nemo I think that feeling turning on isn’t so important. I have it always on and watch freeze sometimes (about once in two or three months).

                              1 Reply Last reply Reply Quote 0
                              • Saketo NemoS Offline
                                Saketo Nemo Moderator
                                last edited by

                                The only time that has happened to me is just when I inadvertently turned off the feelings.
                                What band are you using?
                                Have you already tried with a soft or hard reset?

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                                • paataP Offline
                                  paata Bronze Member
                                  last edited by

                                  I’m using Polar OH1. Soft reset was done after each freezing. Hard reset about two weeks ago so I will see if it will help.

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                                  • J Offline
                                    JonasJkp @Saketo Nemo
                                    last edited by

                                    @Saketo-Nemo yes i Have.
                                    Bit sometimes the watch seems to change settings such as pool leangth etc. it may also change feelings but I’m not sure.

                                    However the response from Suunto is not too notch anymore.

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                                    • zadowZ Offline
                                      zadow
                                      last edited by

                                      Dears, any update on this? I was reporting logs few times for this issue. Today it happens to me again. Unfortunately, today everything went wrong and my activity was lost.

                                      Yes, I have feeling enabled
                                      Yes, I entered feeling when activity finishes.
                                      Yes, I did turn off belt (Wahoo TICKR FIT) before actually ending the activity (this is recommended way as I learnt previously)

                                      When it happens previously, usually, watch restarted themselves after few minutes and activity was saved and I was happy. Today, watch were saving for more than 3 hours. I restarted them by myself and activity was lost.

                                      Today it was just easy run, but if I would lost some of my races or key training, that would really hurt me… 😞

                                      Watch - SSHWR Baro
                                      Belt - Wahoo Tickr FIT

                                      So, any (good?) news, please?

                                      Thanks and have a good time!

                                      P.S.
                                      It’s a pity that this topic is discussed in about 4 or 5 threads, it’s hard to decide which is the right one then…mentioning this just to be on the safe side, because - yes, I did search the forum…

                                      Suunto S9 Baro Titanium, Ironman l.e.
                                      Suunto Smart Sensor
                                      Wahoo Tickr FIT
                                      Hammerhead Karoo 2

                                      Swim Ride Run Rest Repeat

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
                                      • G Offline
                                        grantdoug @nseslija
                                        last edited by

                                        @nseslija There is some kind of bug regarding HRM straps. My bug was a different bug, but it seems related. When I use a Suunto HRM Movesense strap on my Suunto 9, and I manually turn off the watch HRM while recording an exercise, the activity will not sync to the Suunto app. It turns out that I have to leave the watch HRM set to ‘on’ and it will sync. The watch software automatically turns off the watch HRM if an external strap HRM is paired. So I am just guessing your error is in the same ‘family’ as the error I experienced - the watch software / app is not able to accommodate certain patterns in HRM data.
                                        \

                                        Dimitrios KanellopoulosD N 2 Replies Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @grantdoug
                                          last edited by

                                          @grantdoug what platform ? IOS / Android ?

                                          Can you tell me the steps to reproduce this one with the latest software ? Thanks.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

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                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @zadow
                                            last edited by

                                            @zadow I understand

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            1 Reply Last reply Reply Quote 1
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