• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Software update 2.11.38 for S5/S9

Scheduled Pinned Locked Moved Watches
172 Posts 39 Posters 13.0k Views 37 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • C Offline
    cosme.costa @Łukasz Szmigiel
    last edited by 16 Jul 2020, 07:56

    @Łukasz-Szmigiel said in Software update 2.11.38 for S5/S9:

    @cosmecosta but you have the belt paired, right?

    Yes, you are right. But with previous firmware and the SSU I never had problems with the polar H10 belt. Besides is like a cyclic problem, today I did the soft reset and probably I’ll be issues free for more than a month…

    Ł 1 Reply Last reply 16 Jul 2020, 07:58 Reply Quote 0
    • C Offline
      cosme.costa @Dimitrios Kanellopoulos
      last edited by 16 Jul 2020, 07:58

      @Dimitrios-Kanellopoulos said in Software update 2.11.38 for S5/S9:

      @cosmecosta I never heard of this.

      I will wait until it happens again and then I’ll do a hard reset if the new firmware is not out yet.

      1 Reply Last reply Reply Quote 0
      • Ł Offline
        Łukasz Szmigiel @cosme.costa
        last edited by 16 Jul 2020, 07:58

        @cosmecosta sure, I’m just thinking that maybe the bug is related to hr belt, bt functions, etc. as I haven’t had any problems with current firmware prior to using the belt.

        S9PP 2.40.44

        1 Reply Last reply Reply Quote 1
        • Ł Offline
          Łukasz Szmigiel
          last edited by 16 Jul 2020, 07:59

          Also - since the bt connectivity is broken due to this bug (watch won’t pair with belt or phone) it may be related.

          S9PP 2.40.44

          C 1 Reply Last reply 16 Jul 2020, 08:03 Reply Quote 2
          • D Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by 16 Jul 2020, 08:02

            Could it be memory? Eg something like disk full lagging the watch ?

            Perhaps a delete some old activities helps ?

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            Ł C 3 Replies Last reply 16 Jul 2020, 08:03 Reply Quote 0
            • C Offline
              cosme.costa @Łukasz Szmigiel
              last edited by 16 Jul 2020, 08:03

              @Łukasz-Szmigiel said in Software update 2.11.38 for S5/S9:

              Also - since the bt connectivity is broken due to this bug (watch won’t pair with belt or phone) it may be related.

              Yes, this sound quite plausible.

              1 Reply Last reply Reply Quote 0
              • Ł Offline
                Łukasz Szmigiel @Dimitrios Kanellopoulos
                last edited by 16 Jul 2020, 08:03

                @Dimitrios-Kanellopoulos is there an easy way to wipe the diary from the watch without manually removing the activities one by one? Apart from hard reset that is 😉

                S9PP 2.40.44

                D 1 Reply Last reply 16 Jul 2020, 08:03 Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @Łukasz Szmigiel
                  last edited by 16 Jul 2020, 08:03

                  @Łukasz-Szmigiel nope. Unfortunately.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  Ł 1 Reply Last reply 16 Jul 2020, 08:04 Reply Quote 0
                  • Ł Offline
                    Łukasz Szmigiel @Dimitrios Kanellopoulos
                    last edited by 16 Jul 2020, 08:04

                    @Dimitrios-Kanellopoulos bonkers. Any way to test the memory availability? Send debug data from watch to Suunto, etc.?

                    S9PP 2.40.44

                    1 Reply Last reply Reply Quote 0
                    • Ł Offline
                      Łukasz Szmigiel @Dimitrios Kanellopoulos
                      last edited by 16 Jul 2020, 08:06

                      @Dimitrios-Kanellopoulos also - if it was a full memory issue shouldn’t the bug occur every time after reaching the critical point? The diary is getting bigger and bigger and yet after soft reset it gets back to normal for some time (and several activities).

                      S9PP 2.40.44

                      1 Reply Last reply Reply Quote 1
                      • C Offline
                        cosme.costa @Dimitrios Kanellopoulos
                        last edited by cosme.costa 16 Jul 2020, 08:13

                        @Dimitrios-Kanellopoulos said in Software update 2.11.38 for S5/S9:

                        Could it be memory? Eg something like disk full lagging the watch ?

                        Perhaps a delete some old activities helps ?

                        The problem is that you do not know when it is going to happen, the other times I noticed because I miss the outer ring in the watchface and another checking the AGPS info, and today after the run.

                        Related to what @Łukasz-Szmigiel comments, I couldn’t connect the watch with SA and only after the softreset I could pass the activity to SA, not before and nothing was deleted, so I have the same logbook. Besides, the watch memory is cyclic, isn’t it? It deletes the older activities to allow space to the new ones. Maybe it gets stuck at some point and the soft reset forces the correct working.

                        Ł 1 Reply Last reply 16 Jul 2020, 08:16 Reply Quote 1
                        • Ł Offline
                          Łukasz Szmigiel @cosme.costa
                          last edited by 16 Jul 2020, 08:16

                          @cosmecosta right. Also I’ve noticed the bug on my watch after picking it up from shelf in the morning - not right after an activity or before. And I believe everything was OK day before. So it happened without any activity - perhaps it was trying to connect to phone (Android) or doing some background maintenance, no idea.

                          I’ve also checked my diary - the oldest activity I can see is from April so it must be cyclic.

                          S9PP 2.40.44

                          1 Reply Last reply Reply Quote 0
                          172 out of 172
                          • First post
                            172/172
                            Last post

                          Suunto Terms | Privacy Policy

                            This community forum collects and processes your personal information.
                            consent.not_received