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    Spartan update complains

    Scheduled Pinned Locked Moved Spartan
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    • G Offline
      gerardtp
      last edited by

      Just moved from Suunto some months ago. I’m here to check if Suunto has a new release. Done.

      SSSW HR Baro 2.5.28
      Xiaomi Redmi Note 7 Android 9 stock ROM
      SA 4.12.3

      1 Reply Last reply Reply Quote 0
      • zhang965Z Offline
        zhang965
        last edited by

        I sold my Spartan ultra yesterday.

        For me, it’s how the story ends

        Winners Wear Winners

        1 Reply Last reply Reply Quote 3
        • jurgenvanimpeJ Offline
          jurgenvanimpe Bronze Member
          last edited by

          Since I bought the Spartan, I only saw features being taken away from it (calendar, POI, …). I’m outraged and dissapointed in the decission Suunto is taken. I still believe they have great hardware, but the software is cripling it. Even now they’re deciding to go “mainstream” with a crowd having lower demands, they won’t accept unfinished/underdevelopped software on a brand new watch.

          In short, I bought a garmin watch for my girlfriends birthday. Chances are I’ll be making the switch in the future. That’s the result of not supporting my older Suunto Ambit 3S, killing movescount (not replacing it) and downgrading my new Suunto spartan sport whr.

          1 Reply Last reply Reply Quote 11
          • jurgenvanimpeJ Offline
            jurgenvanimpe Bronze Member
            last edited by

            We’re again some time further. Now I’m going on a trip and need to enter POI in middle of the woods with coordinates. It’s not possible…
            Still no POI, training plan, … features that it had are now gone.

            Fool me once… next one will not be a suunto anymore.

            1 Reply Last reply Reply Quote 12
            • BinoWorld UKB Offline
              BinoWorld UK Bronze Member @Droro
              last edited by

              @Droro The Spartan is crying for a watch face that can display the barometric pressure or at least Bro trend for the last 12 hours. Let’s make some noise 😉

              1 Reply Last reply Reply Quote 3
              • sartoricS Offline
                sartoric Moderator
                last edited by

                @Optics-field-Test said in Spartan update complains:

                @Droro The Spartan is crying for a watch face that can display the barometric pressure or at least Bro trend for the last 12 hours. Let’s make some noise 😉

                Not to make you sad, but it’s very probable (almost sure) that the Spartans won’t receive any new FW feature in the future

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                BinoWorld UKB B 2 Replies Last reply Reply Quote 1
                • BinoWorld UKB Offline
                  BinoWorld UK Bronze Member @sartoric
                  last edited by

                  @sartoric Thanks for confirming that! Currently I have the Vector, core , Traverse Alpha ans recently added the Spartan Hr Baro and most likely add the 7 I collect them and use them based on my trip requirement. Love the Suunto design and more importantly love the Finnish people

                  1 Reply Last reply Reply Quote 0
                  • B Offline
                    bbx100 Bronze Member @sartoric
                    last edited by

                    @sartoric But the software for that part is probably the same in S9 and Spartan. I think that would not be the problem for testing, rather would make us SSWHR Baro owners happy

                    sartoricS BinoWorld UKB 2 Replies Last reply Reply Quote 2
                    • sartoricS Offline
                      sartoric Moderator @bbx100
                      last edited by sartoric

                      @bbx100
                      I’m not saying it can’t be done. I’m just saying it probably won’t

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      1 Reply Last reply Reply Quote 2
                      • BinoWorld UKB Offline
                        BinoWorld UK Bronze Member @bbx100
                        last edited by

                        @bbx100 thanks for the positivity, Suunto go to really treat older watches with more TLC if not customers are going to switch to another brand if updates aren’t pushed to improve and enhance the UI and features!

                        1 Reply Last reply Reply Quote 2
                        • J Offline
                          JonasJkp @Prenj
                          last edited by

                          @Prenj I agree to 100% unbelievably sad…

                          1 Reply Last reply Reply Quote 3
                          • ink357I Offline
                            ink357
                            last edited by

                            Unfortunatly all the brands do the same thing 😕

                            1 Reply Last reply Reply Quote 0
                            • zhang965Z Offline
                              zhang965
                              last edited by

                              it’s so peaceful today…

                              hello guys, are you still there?

                              Winners Wear Winners

                              Mff73M 1 Reply Last reply Reply Quote 3
                              • Mff73M Offline
                                Mff73 @zhang965
                                last edited by

                                @zhang965
                                yep, we are complaining elsewhere 🙂 We are populating happy users posts 😧

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                J 1 Reply Last reply Reply Quote 4
                                • J Offline
                                  JonasJkp @Mff73
                                  last edited by

                                  @Mff73

                                  My Spartan hangs and freezes after the last update and Suunto don’t care!!! My workouts are being lost as I need to reset the watch, Suunto don’t care. The support takes approximately one week between every answer in a ticket, they don’t care. Been a customer for many years but they don’t care. I wonder how a perfect Suunto customer looks like? It can hardly be someone participating in virtual races or endurance sports such as triathlon, Swimrun, marathon etc.

                                  //Sad long time customer who just want my hardware working…

                                  Brad_OlwinB 1 Reply Last reply Reply Quote 3
                                  • Michał RudzkiM Offline
                                    Michał Rudzki
                                    last edited by

                                    I completely understood your situation, I have also a problem with my spartan, the GPS fix takes minutes, sometimes even an hour. I wrote to the support they told me I need reflash firmware and it helps but after some weeks problem back. Even if I make GPS location and save as a cache. Also after the last update, they broke something in the swimming watch face (I am using the default one) hart rate it’s not showing on the ring in the main screen of the swimming face it’s gray and it’s stayed gray until I finished my activity, I tried to configure some manually but that also won’t work and at the end, there is no heart rate zone available in the saved activities. (I am using Suunto belt)

                                    Support has really great job, their process looks like that:

                                    Customer request/Complaining -> Reset watch -> otherwise Reflash firmware <lol> International Professional Company, <lol2>, even they can deliver any feature from the beginning to the end, almost all it’s has been delivered in partially…and yap, it’s my frustration even after those all yers they offer me 10% of discount for new product <lol>

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @Michał Rudzki
                                      last edited by

                                      @Michał-Rudzki said in Spartan update complains:

                                      GPS fix takes minutes, sometimes even an hour.

                                      really ?

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      Michał RudzkiM 1 Reply Last reply Reply Quote 0
                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator @JonasJkp
                                        last edited by

                                        @JonasJkp I had a Spartan for a long time but no longer. I did not have this issue. Have you attempted a hard reset? You should be able to sync your workouts to SA. Once they are synced a hard reset will require you to redo your zones etc. But you should not lose any workouts as long as they transferred.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        J 1 Reply Last reply Reply Quote 0
                                        • Michał RudzkiM Offline
                                          Michał Rudzki @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos yes, really. I’ve already requested a ticket to support, what I got was reset the watch to the default. No one asks me about logs etc… you don’t need to comment on things that are obvious.

                                          Dimitrios KanellopoulosD sartoricS Mff73M 3 Replies Last reply Reply Quote 1
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @Michał Rudzki
                                            last edited by

                                            @Michał-Rudzki I have many friends that dont have such an issue. Are your AGPS up to date?

                                            There are plenty of people I know personally and we run each Sunday that dont have such an issue.

                                            There is nothing wrong there, and I am expecting that your watch:

                                            • Either reboots and you dont sync with the app
                                            • Either you forget to sync AGPS

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

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