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    Suunto 7 update 30-06-2020

    Scheduled Pinned Locked Moved Suunto 7
    104 Posts 32 Posters 8.3k Views
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    • Jamie BGJ Offline
      Jamie BG Bronze Member @marty313
      last edited by

      @marty313 :

      Do what I do - start the activity, then lock the app (always do that due to another watch that regularly paused itself when my wrist pressed the button), then click top left for menu, then pull down the notification shade and press the watch screen off (also known as cinema mode - picture of a watch). This switchs off the screen.

      Easy to see activity screen when you want by pressing the suunto app button.

      1 Reply Last reply Reply Quote 1
      • Jamie BGJ Offline
        Jamie BG Bronze Member @pilleus
        last edited by

        @pilleus :

        Use a custom profile - have done that for my SUP activity as the standard is very basic
        You will not be able to get stroke rate, as i don’t think that is an option yet (didn’t come up as one for Paddleboarding), but you can definitely get the others laid out how you want.

        Then easy to choose as will come up as one of your regulars.

        1 Reply Last reply Reply Quote 1
        • hqvkamilH Offline
          hqvkamil
          last edited by

          Any feedback about last update?

          Sunnto 7 Graphite Copper

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @hqvkamil
            last edited by

            @hqvkamil there’s a whole thread about it 🙂

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            1 Reply Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • W Offline
                who93
                last edited by

                Thanks for the update, it is good to see that the watch constantly is improving!

                However, there is a big problem with the altitude accuracy with the new update. When running in the city, the watch is 10-20m off the actual altitude - I guess that is ok.
                But with the last hike, the watch was 150m below the actual altitude. The mountain peak is at 1430m, before the update the watch also showed 1430m. With the new update, I am at 1288m.
                Below two pictures, one before the update one with the new update. Same Start - Peak - End points, but with a slightly different route.
                If it matters, I changed the GPS accuracy to 10s, but this shouldn’t be the reason for 150m wrong altitude.
                new.png old.png

                isaziI 1 Reply Last reply Reply Quote 1
                • isaziI Offline
                  isazi Moderator @who93
                  last edited by

                  @who93 this thread is not about the latest update, please post where appropriate.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 0
                  • olymayO Offline
                    olymay Gold Members
                    last edited by

                    Hi all, I am having a serious problem with my Suunto 7.

                    I have had it since May with no issues at all. The recent update came down which allows me to send routes to my watch and follow then when I run, GREAT I thought!
                    I have have since tried to follow a route three times and each time it causes the Suunto Wear App on the watch to crash. It starts out fine, but after about 1K-1.5K the watch vibrates (not the 1K marker, it is after this one) and the screen returns to the standard watch face. I can reopen the Suunto Wear app and it will stay open for a little while, before closing back to the watch face again. About here it will cause my music (streamed from the watch to BT headphones) to stutter a few times before continuing to play normally. If I again relaunch the Suunto Wear App, the info screen will usually be blank, the map will be frozen, and the app will eventually shut down again. Sometimes I cannot relaunch it at all (it will sit with the red triangle on screen).
                    All other apps on the watch seem to work as normal and my music still streams. It seems to be only the Suunto Wear App that crashes.

                    When I get home, I have to restart the watch and it will eventually sync with my phone. It will upload the activity, but only have tracked the first 1K-1.5K, when it did it’s first random vibrate.

                    It seems to track perfectly fine when using it without the routing function, but I am in the process of increasing my distance and looking to run new routes, so having the routing function would be extremely useful.

                    I have done multiple soft resets, and one full disconnect and reset to wipe the phone back to default.

                    Has anyone else experienced this , or heard of it please? Any advice/tips? I have contacted Suunto who want me to send it for inspection, but I could be without my watch for up to a month if I do that.

                    Many thanks in advance,

                    Oliver

                    Suunto 7 Graphite Copper
                    Suunto App Beta (Android - Pixel 6 Pro)

                    isaziI Brad_OlwinB 2 Replies Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @olymay
                      last edited by

                      @olymay hi Oliver, very sorry to hear about your issue. I know you are trying to find a solution, and I hope you will find someone that can help you, but bext time please refrain from posting the same message in multiple threads.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      olymayO 1 Reply Last reply Reply Quote 0
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @olymay
                        last edited by

                        @olymay A couple of questions. First, is this the same route or different routes? Second, did you create the routes on SA or were they imported from another app. Third, do you check to see that the route maps are downloaded after adding the route?

                        I can try to help once I have these answers.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        olymayO 1 Reply Last reply Reply Quote 0
                        • olymayO Offline
                          olymay Gold Members @isazi
                          last edited by

                          @isazi Sorry for posting multiple times. I made this original post and then saw other posts by people with similar issues.

                          I have also been dealing with Suunto Customer Services for over two weeks and am starting to get quite frustrated, so the more posts I make the more chance I have of someone seeing it and helping me.

                          Suunto 7 Graphite Copper
                          Suunto App Beta (Android - Pixel 6 Pro)

                          1 Reply Last reply Reply Quote 1
                          • olymayO Offline
                            olymay Gold Members @Brad_Olwin
                            last edited by

                            @Brad_Olwin It has now been with three different routes. The routes were created with the Suunto App on my phone. Yes, I checked to ensure the routes were downloaded.

                            Yesterday, I was getting the exact same issues but this time I was NOT tracking a route. This means that I am not able to track any activity at all. I am almost at my wits end and considering returning the watch 😞

                            Suunto 7 Graphite Copper
                            Suunto App Beta (Android - Pixel 6 Pro)

                            isaziI 1 Reply Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @olymay
                              last edited by

                              @olymay do you have many apps installed?

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              olymayO 1 Reply Last reply Reply Quote 0
                              • BulkanB Offline
                                Bulkan Moderator
                                last edited by

                                I have a friend with the same problem. He is using a Xiaomi linked and exactly the same, the suunto wearOS crashes, he tried sportygo and worked fine.

                                I mention the phone to narrow points in common.

                                I don´t have the same issue, but I don’t use the S7 as often the s9 for running but in my tests it doesn’t crash.

                                Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                                pilleusP 1 Reply Last reply Reply Quote 1
                                • pilleusP Offline
                                  pilleus @Bulkan
                                  last edited by

                                  @Bulkan my phone is a Xiaomi too. But after the third factory reset it is okay now. The last 6 activities were okay. 🤔

                                  https://www.instagram.com/moves.are.life/
                                  Suunto Vertical Black Lime
                                  Suunto 9 Peak Pro Black
                                  Suunto Spartan Ultra Stealth Titanium

                                  1 Reply Last reply Reply Quote 1
                                  • olymayO Offline
                                    olymay Gold Members @isazi
                                    last edited by

                                    @isazi On the Suunto 7? No, I have installed Google Maps, Google Messages, and Google Play Music on top of the default, that is all.

                                    Suunto 7 Graphite Copper
                                    Suunto App Beta (Android - Pixel 6 Pro)

                                    pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                    • pavel.samokhaP Offline
                                      pavel.samokha @olymay
                                      last edited by

                                      @olymay Try to make hard reset “Settings -> System -> Disconnect and reset”, setup all updates then and record a workout

                                      Opinions expressed are solely my own and do not express the views or opinions of my employer

                                      olymayO 1 Reply Last reply Reply Quote 0
                                      • olymayO Offline
                                        olymay Gold Members @pavel.samokha
                                        last edited by

                                        @pavel-samokha I did this at the weekend and it made no difference whatsoever.

                                        Suunto 7 Graphite Copper
                                        Suunto App Beta (Android - Pixel 6 Pro)

                                        pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                        • pavel.samokhaP Offline
                                          pavel.samokha @olymay
                                          last edited by

                                          @olymay that’s sad cause it fixed the similar issue for me, and seems the same to @pilleus. So it seems contact support and make it fixed by them your only way.

                                          Opinions expressed are solely my own and do not express the views or opinions of my employer

                                          olymayO 1 Reply Last reply Reply Quote 0
                                          • olymayO Offline
                                            olymay Gold Members @pavel.samokha
                                            last edited by

                                            @pavel-samokha it looks like @pilleus had to do three factory resets for it to work. I will try one more later today, and I have new phone arriving tomorrow which will force me to do another reset, Maybe it will work, maybe it won’t.

                                            Suunto 7 Graphite Copper
                                            Suunto App Beta (Android - Pixel 6 Pro)

                                            1 Reply Last reply Reply Quote 0
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