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    S9 Baro takes very long to find GPS signal before a move

    Scheduled Pinned Locked Moved Suunto 9
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    • ? Offline
      A Former User @Phil Powell
      last edited by

      @Phil-Powell Sometimes I have the same issue. Mostly if I start training in city. Here I wait minutes to find position. Yes, here is not so good signal (big buildings). But if I compare it with my old Ambit 2, they started in few seconds in the same position. Maybe inner antenna in S9? My AGPS is synced through night. Every morning when I get up I have actually version.

      Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
      • Łukasz SzmigielŁ Online
        Łukasz Szmigiel @Guest
        last edited by

        @mcindr have you tried different GNSS configuration? Ie. GPS + Beidou or only GPS?

        S9PP 2.40.38

        Phil PowellP ? 2 Replies Last reply Reply Quote 0
        • Phil PowellP Offline
          Phil Powell @Łukasz Szmigiel
          last edited by

          @Łukasz-Szmigiel I’ve not changed any settings from the factory ones

          1 Reply Last reply Reply Quote 0
          • inkognitoI Offline
            inkognito Platinum Member
            last edited by

            Hi guys, just one thought: Sometimes I feel like the GPS status arrow probably freezes even though the GPS signal is already acquired before starting the exercise… The GPS arrow symbol is grey and blinking. But once I press the lower button to access the options and immediately press the upper button to go back to the “Start screen”, the arrow immediately turns green. Cannot this be the case? Could you test this when acquiring GPS signal takes noticeably long?

            SV: fingers crossed :D
            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
            Despite some pretty bad luck, I still love Suunto!

            ? 1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User @Łukasz Szmigiel
              last edited by

              @Łukasz-Szmigiel yes, I tried all possibilities. At this moment I use GPS+Galileo. It look like fastest. But as I wrote, it is happen only when I have worst signal in city. When I am in open area it start very quickly. But it is interesting for me, that if I use in the same bad conditions Ambit2 (both together on one arm) with Ambit I can run in few seconds and for S9 wait more than minute…

              1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User @inkognito
                last edited by

                @inkognito Ok, when I will next time waiting, I will try it. Thank you.

                1 Reply Last reply Reply Quote 0
                • Phil PowellP Offline
                  Phil Powell @isazi
                  last edited by

                  @isazi just checked and it’s showing yesterday’s date from when I last synced it. Doesn’t seem to have auto updated the agps

                  Phil PowellP 1 Reply Last reply Reply Quote 0
                  • Phil PowellP Offline
                    Phil Powell @Phil Powell
                    last edited by

                    @Phil-Powell also has an occasional issue where it’s turned itself off completely. Was like that out of the box and has done it twice. At the moment screen is completely blank and if you hold top right button for soft reset it beeps but that’s it

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                    • Richard ThygesenR Offline
                      Richard Thygesen @MaxiPalle
                      last edited by

                      @MaxiPalle I have noticed that my AGPS file hasn’t been updated since december 18th. Soft reset and reinstallation of the app hasn’t resolved the issue. The app tries to optimize GPS every sync but it never shows up on the watch. Now it says that AGPS is n/a on the watch. Can anyone help?

                      S9
                      S9 Peak
                      Race

                      Phil PowellP Łukasz SzmigielŁ 2 Replies Last reply Reply Quote 0
                      • Phil PowellP Offline
                        Phil Powell @Richard Thygesen
                        last edited by

                        @Richard-Thygesen mine has completely turned itself off. Managed to get a display back by holding soft reset button a few times. But now is also showing assisted gps not available

                        1 Reply Last reply Reply Quote 0
                        • Łukasz SzmigielŁ Online
                          Łukasz Szmigiel @Richard Thygesen
                          last edited by

                          @Richard-Thygesen the watch needs approx. 15 minutes to unpack the data after it finishes syncing. Did you wait long enough before checking if AGPS is fresh?

                          S9PP 2.40.38

                          Richard ThygesenR 1 Reply Last reply Reply Quote 0
                          • Richard ThygesenR Offline
                            Richard Thygesen @Łukasz Szmigiel
                            last edited by

                            @Łukasz-Szmigiel yes I have waited way more than 15 minutes.

                            S9
                            S9 Peak
                            Race

                            Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                            • Łukasz SzmigielŁ Online
                              Łukasz Szmigiel @Richard Thygesen
                              last edited by

                              @Richard-Thygesen this shouldn’t happen then. Do you have latest firmware and Suunto App installed?

                              S9PP 2.40.38

                              Richard ThygesenR 2 Replies Last reply Reply Quote 0
                              • Richard ThygesenR Offline
                                Richard Thygesen @Łukasz Szmigiel
                                last edited by

                                @Łukasz-Szmigiel yes the most recent firmware and the most recent beta version of the app.

                                S9
                                S9 Peak
                                Race

                                1 Reply Last reply Reply Quote 0
                                • Richard ThygesenR Offline
                                  Richard Thygesen @Łukasz Szmigiel
                                  last edited by

                                  @Łukasz-Szmigiel This is how it looks on the watch.
                                  0213872F-D1A1-4666-AB7F-2E06D4BC1D28.jpeg

                                  S9
                                  S9 Peak
                                  Race

                                  Phil PowellP 1 Reply Last reply Reply Quote 0
                                  • Phil PowellP Offline
                                    Phil Powell @Richard Thygesen
                                    last edited by

                                    @Richard-Thygesen I’ve just called Suunto support and gone through a factory reset with them. Seems to ok again now fingers crossed

                                    Richard ThygesenR 1 Reply Last reply Reply Quote 0
                                    • Richard ThygesenR Offline
                                      Richard Thygesen @Phil Powell
                                      last edited by

                                      @Phil-Powell Perhaps a hard reset is all that is left to do for me also.

                                      S9
                                      S9 Peak
                                      Race

                                      1 Reply Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager
                                        last edited by

                                        Let me help. If you are on latest software it will show processing once the sync is done.

                                        I am suspecting that sony has issues with updating the agps. Reporting this.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        Richard ThygesenR 2 Replies Last reply Reply Quote 1
                                        • Richard ThygesenR Offline
                                          Richard Thygesen @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos on the app is says optimizing GPS after syncing activities and resources etc. It takes a fairly long time and when its done I see a green check mark. It does this every sync. I think it only did the optimizing GPS once a day before this issue occurd.C945D1A9-B889-4EF8-BF82-0E66284AAC0D.png D9ABA597-EB69-49FE-9AC0-75B581E8995D.png

                                          S9
                                          S9 Peak
                                          Race

                                          1 Reply Last reply Reply Quote 0
                                          • Richard ThygesenR Offline
                                            Richard Thygesen @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos now I have the newest A-GPS file. Not sure if it is related but after changing the setting to GPS only an syncing I got the file.

                                            S9
                                            S9 Peak
                                            Race

                                            helgonet12H 1 Reply Last reply Reply Quote 0
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